Category Delivering learning & training

Why AI coaching for soft skills fails without the right data 

Human-AI Handshake Night

AI coaching sounds clever. But most tools fall flat when it comes to soft skills. Why? As Petr Kanaev explains, it’s not just about algorithms, it’s about data. Without context, outcomes and expert input, the feedback fails. The good news?…

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Creating interactive learning experiences with AI 

Young woman in pink blazer uses laptop with headphones in cafe.

AI is revolutionising how we learn. From branching scenarios to digital avatars and virtual coaches, Marlon Fuentes explores how personalisation, interactivity and neuroscience are combining to create more effective training. The future of learning isn’t just digital, it’s intelligent, immersive…

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Proving learning’s worth in volatile tech environments

The factor that changes everything. A critical break. A sudden change in plans. A threat and a danger. Recover from the blow and get back on course. Severe stress. Withstand the blow.

Catherine Dock explores how L&D can demonstrate its value and measure impact in fast-moving, complex technology environments. From stakeholder engagement to meaningful metrics, she outlines practical strategies for aligning L&D with business outcomes—and why communities, clarity, and curiosity are key…

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Spotting the risk from within: why training matters when tackling the insider threat

Cyber Threat Detected in Digital Code Interface, Alert System Highlighting Security Vulnerability in Cyber Environment

Employees can be your strongest defence… or your greatest vulnerability. As insider threats rise, cybersecurity issues grow and bottom lines are hit, L&D leaders have a crucial role in shifting culture and building resilience within. Rachael Tiffen explores how strategic…

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Behind the scenes of planning a new learning event: Last update before the fun!

Summer festive colorful bunting and blue sky, summer event celebration

With just a couple of weeks to go, Kirsty Lewis shares the emotional highs, financial lows and last-minute wins as SOFest edges closer. From surprise sponsors to sparkly outfit dilemmas, here’s a raw and real behind-the-scenes glimpse at the planning,…

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Training is the new branding: how development drives employer reputation

Senior, woman and business people in meeting with discussion in team for creative decision making. Collaboration, manager or professional employees with paperwork for project planning or instructions

Training isn’t just a nice perk – it’s a strategic pillar of employer branding. From onboarding to leadership, development shapes perception, performance, and staff retention. This article from Lucas Marshall and Jason Braun explores how outcome-based learning and smart design…

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Unlocking frontline performance: The next evolution in enterprise learning

Young, ambitious businesswoman using tablet on the move

The hidden majority that is underserved by traditional L&D efforts are the frontline workers that power most industries. This partner article explores how compliance training, mobile learning, and early development can evolve from tick-box exercises into performance drivers that unlock…

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Attention is earned, not given – what L&D needs to learn from marketing

Magnet attracting people traffic on color background, top view with space for text. Marketing concept

Marketers know how to grab attention and inspire action in people — so why isn’t L&D learning from their approaches and methods? In this smart crossover, Ricci Masero shares how marketing’s best strategies, approaches tactics can supercharge learning engagement, from…

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How to handle difficult conversations without losing learner trust

We need to talk concept. Difficult conversation and Workplace Communication

Training and coaching can surface emotions, resistance, and of course, personal baggage. But with curiosity, empathy, and assertiveness, learning professionals can turn tension into transformation—and build deeper trust with their clients. Cliff Lansley explores three types of empathy and advises…

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L&Ds role in meeting expectations of early career professionals

Upskilling and personal development concept. Skill, upskill and reskill

Emily Goldsack and Alanna Harrington explore how learning and development can be the deciding factor for early career talent. Their research reveals what young professionals expect from employers — from onboarding through to long-term growth — and how L&D can…

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