Category Delivering learning & training

The importance of delegate experience and human connection is driving renewed growth in face-to-face Learning

Classroom of caucasian young adults attending a lecture in a modern educational setting

As generative AI reshapes learning, face-to-face training is proving its renewed value—not through nostalgia, but by offering what tech can’t: emotional connection, trust, and shared experience. In this article, Richard Smith explores why F2F endures, how it’s evolving, and why…

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Breathe new life into learning with video

young tiktoker recording video for social networks

Learners crave stimulation and engagement, not repetition. Video can transform dry documents into engaging, memorable experiences, but only when used strategically. Matthew Pierce explains how L&D teams can pinpoint the right text content, craft effective videos, and boost learning retention…

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From four walls to open fields: What SOFest taught us about connection and curiosity

School of Facilitation Festival 2025 - a tent with people standing around in sunshine.

TJ Editor Jo Cook takes us inside SOFest — the joyful, curious, and beautifully unorthodox learning festival in a field. With sessions ranging from AI coaching to human design, wild swimming to silent discos, this is professional development done differently…

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Making skills shareable: The rise of digital credentials 

businessman use a laptop evaluation on online survey exam on e-document and choose right answer in exam on international standard "certification", business work and assessment for certificate concept

Digital credentials promise to make skills easier to prove, harder to fake and quicker to share. But old habits die hard. What’s holding things back? And how can open-source platforms help? Sergiy Movchan digs into the perks, pitfalls and practicalities…

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L&D at a crossroads: Innovate like Netflix or fade like Blockbuster 

Old vs New, Old or New. An image of a yellow road sign

Learning and development teams are facing a turning point. Ravinder Tulsiani explains what needs to change to stay useful and effective. From using smart technology to making learning quicker and easier to access, it is time to move on from…

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Unlocking productivity: How gamification transforms the workplace 

GAMIFICATION

Get the impression your people are bored of the daily grind? Gamification could be your secret weapon for sparking energy and engagement in the workplace. Marisa Pereira shares smart, practical tips for making work more interactive, rewarding and fun, without…

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Why AI coaching for soft skills fails without the right data 

Human-AI Handshake Night

AI coaching sounds clever. But most tools fall flat when it comes to soft skills. Why? As Petr Kanaev explains, it’s not just about algorithms, it’s about data. Without context, outcomes and expert input, the feedback fails. The good news?…

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Creating interactive learning experiences with AI 

Young woman in pink blazer uses laptop with headphones in cafe.

AI is revolutionising how we learn. From branching scenarios to digital avatars and virtual coaches, Marlon Fuentes explores how personalisation, interactivity and neuroscience are combining to create more effective training. The future of learning isn’t just digital, it’s intelligent, immersive…

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Proving learning’s worth in volatile tech environments

The factor that changes everything. A critical break. A sudden change in plans. A threat and a danger. Recover from the blow and get back on course. Severe stress. Withstand the blow.

Catherine Dock explores how L&D can demonstrate its value and measure impact in fast-moving, complex technology environments. From stakeholder engagement to meaningful metrics, she outlines practical strategies for aligning L&D with business outcomes—and why communities, clarity, and curiosity are key…

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Spotting the risk from within: why training matters when tackling the insider threat

Cyber Threat Detected in Digital Code Interface, Alert System Highlighting Security Vulnerability in Cyber Environment

Employees can be your strongest defence… or your greatest vulnerability. As insider threats rise, cybersecurity issues grow and bottom lines are hit, L&D leaders have a crucial role in shifting culture and building resilience within. Rachael Tiffen explores how strategic…

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