Category For people managers

The sound of authority is changing. Are our assumptions keeping pace?

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The way we speak can shape how others perceive our intelligence, credibility and leadership potential. But should it? Cath Baxter challenges the everyday assumptions behind accent bias, explores its damaging impact on careers and confidence, and explains why being understood…

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Is it time to rethink how L&D measures AI success?

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As AI transforms workplace productivity, traditional measures of learning success risk overlooking a growing skills gap. Dr Gleb Tsipursky explores why time to proficiency should become L&D’s defining AI metric, helping organisations assess independent judgement, preserve essential learning experiences and…

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TJ interviews: Mark Agnew on the four questions that turn uncertainty into a shared challenge

Mark Agnew

Resilience is easier to sustain when people find meaning in the challenge itself. Mark Agnew talks about reframing setbacks, strengthening camaraderie, developing mental fitness gradually, all based on adventuring experience. This helps teams focus on shared purpose, intrinsic motivation and…

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Culture is not an afterthought, it’s a commercial imperative

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Culture is not a people profession side issue. It shapes retention, productivity, innovation and commercial performance every day. Sandi Wassmer asserts that leaders must treat culture as a strategic priority, role-model the right behaviours and create psychologically safe workplaces where…

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The L&D playbook for building psychological safety into teams

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Teams do not become safe to fail through slogans or good intentions alone. Dr Melisa Buie explains why leaders must model openness first, before teams can build stronger norms around challenge, experimentation and reflection. Melisa offers a practical two-stage approach…

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Final days to nominate for the Ethnic Minorities into Leadership Awards 2026

Nominations are closing soon for awards celebrating people who are helping ethnic minority talent progress into leadership across the civil service and wider public sector. With 10 categories recognising mentors, managers, networks and emerging leaders, the awards shine a light…

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Confidence is a business issue, not a personal weakness

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Workplace self-belief affects who speaks up, progresses, takes risks and contributes ideas, making it far more than an individual concern. Penny Haslam argues that organisations should actively develop confidence through training, supportive managers and everyday conversations. This helps employees perform…

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Managers may be making workplace conflict worse: Try non-directiveness instead

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A quick and direct ‘fix’ for conflict situations, whilst tempting for all involved, is not always the best route for individuals or teams. How can organisations build non-directive skills in managers so that employees can take greater ownership of resolving…

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Stuck in the middle and never trained for it – the recognition challenge facing today’s managers

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Joanne Werker discusses how the manager’s job keeps expanding, and why businesses need to stop treating recognition as something people either have a knack for or don’t. It’s beyond time to start treating it as a core management competency that…

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Mirror mindset meets the overthinking brain: Turning self-awareness into mental clarity

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Referencing two Make Your Brain Work podcast episodes, Amy Brann explores why overthinking thrives when self-reflection becomes judgement. Learn how to spot rumination loops, use body-based awareness, ask grounding questions, and journal with purpose. With self-compassion and psychologically safe feedback,…

Read MoreMirror mindset meets the overthinking brain: Turning self-awareness into mental clarity