Category Managing teams

The manager capability gap is now a human sustainability risk

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Managers can make or break employee wellbeing, yet many lack the skills to recognise and address workplace stress. Emily Pearson eloquently argues that L&D must rethink leadership development, equipping managers to protect mental health, create healthier working environments and deliver…

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The L&D playbook for building psychological safety into teams

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Teams do not become safe to fail through slogans or good intentions alone. Dr Melisa Buie explains why leaders must model openness first, before teams can build stronger norms around challenge, experimentation and reflection. Melisa offers a practical two-stage approach…

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Managers may be making workplace conflict worse: Try non-directiveness instead

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A quick and direct ‘fix’ for conflict situations, whilst tempting for all involved, is not always the best route for individuals or teams. How can organisations build non-directive skills in managers so that employees can take greater ownership of resolving…

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Stuck in the middle and never trained for it – the recognition challenge facing today’s managers

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Joanne Werker discusses how the manager’s job keeps expanding, and why businesses need to stop treating recognition as something people either have a knack for or don’t. It’s beyond time to start treating it as a core management competency that…

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The high-risk consequences of underprepared managers

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Changing employment rules, rising workplace conflicts and easy access to AI-generated advice are putting managers under growing pressure. Nick McClelland argues that organisations must move beyond compliance-led training and give managers the confidence, judgement and practical conversation skills needed to…

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Striking the right balance between productivity and workplace wellbeing

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Build sustainable productivity by redesigning work around focus, recovery and realistic capacity. Aleks Szymanski explains how leaders can reduce overload, encourage breaks, set clear expectations, use technology thoughtfully and model healthy boundaries, creating cultures where wellbeing strengthens performance, engagement, retention…

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Beyond the management ladder: Why Gen Z is redefining career success

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Rethink training, leadership and career progression to retain Gen Z talent. Tara Ceranic Salinas explains why younger workers value time, flexibility, mastery and meaningful impact over traditional management titles, and how organisations can create learning cultures that build skills, recognise…

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Let Them theory: The case for trusting people to try, fail and grow

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As Let Them theory gains traction, Steve Macaulay explores what it really asks of managers. Empowerment can reduce micromanagement and build trust, but only when expectations are clear, individual development is supported and communication stays open. Letting go works best…

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Designing resilience training that supports people, not broken systems

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Resilience training needs better design if it’s to help rather than harm. Stephan Lendi writes that L&D teams should stop treating resilience as an add-on. Instead, Stephan promotes that we build programmes that strengthen individual capability, expose structural pressures and…

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From compliance to competitive advantage: Men’s health in shift-based environments

A stressed engineer reviewing a difficult report at an industrial site, sitting on heavy machinery and showing signs of workplace burnout and pressure.

In shift-based or manufacturing environments, men’s mental health support must be designed for how and when people actually work. Rick van den Bosch outlines practical moves for L&D and leaders: build intervention skills beyond signposting, provide flexible 24/7 resources and…

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