Category Engagement

Polycrisis mode: Why L&D needs an operating system, not a wish list

concept image of crisis and opportunity . one rocket taking off while the second is crashing

In time defined by AI, uncertainty and shifting norms, Phil Reddall argues L&D must stop reacting and start navigating. Using the Global Sentiment Survey and a Learning Operations mindset, he shows how data, business alignment and clear pillars help teams…

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When leaders look away and employees push back, L&D can be the bridge

Do not be afraid of change

In organisations with constant transformation, change stalls when employees resist and leaders disengage. This article shows how L&D can interpret pushback as information, rebuild leadership visibility, create listening loops, align learning to purpose, and reinforce new habits so change sticks…

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Starving for questions in the age of instant answers

statue of Socrates from the Academy of Athens,Greece

Gargi Bhatt explores why disciplined questioning is making a comeback as work gets more complex and AI makes quick answers effortless. Drawing on Socratic dialogues, coaching and action learning, she shows how inquiry strengthens critical thinking, surfaces assumptions and builds…

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Learning sticks when it’s shared: Why human learning communities more vital than ever

Word writing text Together We Can Make A Difference. Business photo showcasing be very important some way in like team or group Piece of square paper use to give notation on tree leaf under sunny day

Samantha Hall shows that workplace learning transforms when people feel connected to others. She explores how communities spark joy, build psychological safety and accountability, surface tacit knowledge, strengthen culture and resilience, and keep development alive long after formal sessions, especially…

Read MoreLearning sticks when it’s shared: Why human learning communities more vital than ever

The engagement trap: Becoming irreplaceable in the age of AI

Diverse team engaged in discussion around a desk in a corporate office

AI is changing work, and it’s calling our bluff. When machines do more of the grind, engagement becomes personal. It’s no longer about perks, but the effort you put in. Grant Wyatt shows how achieving fulfilment at work comes from…

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Generation numb: Why today’s workforce feels nothing at all

Blue paper note written - I'm Lost - emotionally or mentally confused and don't know what to do - feeling overwhelmed, confused, uncertain how to proceed in life

Today’s workforce is emotionally checked out, overwhelmed by constant change and digital saturation. In this compelling call to action, Josh Cardoz urges organisations to break the cycle of disconnection and cynicism. Through purpose, friction and human connection, we can reignite…

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TJ podcast: Learning’s human heartbeat: L&D then and now – episode 329

TJ60 Panel discussion Andrew Jacobs, Kirsty Lewis, Laura Overton (c) Jo Cook

At TJ’s 60th Anniversary Conference, Andrew Jacobs discusses with Laura Overton and Kirsty Lewis what L&D has gained and lost over six decades. The exploration goes from laserdiscs to AI, classrooms to communities, and why social, human learning still matters…

Read MoreTJ podcast: Learning’s human heartbeat: L&D then and now – episode 329

TJ podcast: Beyond courses: How AI transforms L&D into a strategic business partnership – episode 328

Person touch virtual screen of progress bar with the word VALUE for growth value, increase value, value added and business growth concept.

In this episode, Josh Bersin, Erica Farmer and Laura Overton join Jo Cook to unpack how AI is shifting L&D from static courses to adaptive support. They explore dynamic content, practice with AI coaching, and why learning teams must redefine…

Read MoreTJ podcast: Beyond courses: How AI transforms L&D into a strategic business partnership – episode 328

From preference to performance: adapting training for new hires

preferences in letterpress type

Onboarding is evolving fast: Eleanor Hecks shows leaders must tailor training to diverse learning preferences, neurodiversity and hybrid work. Use analytics, microlearning, translation and gamification to personalise pathways, boost engagement and prove ROI through retention and performance. Prioritise accessibility, mentorship,…

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Is app overload the new burnout when it comes to workplace L&D?

Concept of digital diagram,graph interfaces,virtual screen,connections icon on blurred background.Coworking team at business meeting.Group of colleagues working with startup project in modern office.

L&D teams face a quiet but costly threat: learning is lost in the noise of tool fatigue. Disconnected platforms pile up, learners disengage, and training becomes just another task. Will Emmerson explores how integrating systems and simplifying access can make…

Read MoreIs app overload the new burnout when it comes to workplace L&D?