Artificial Intelligence
From AI to ADHD: designing learning for every mind
Learner outcomes are dropping, and AI is being hailed as the fix, but technology alone won’t solve a broken approach to learning design. TJ Conference speaker Sascha Evans argues that L&D must flip the script on inclusion and adopt a proactive mindset to support diverse learners from the very beginning. This week, Google published a…
Continue Reading From AI to ADHD: designing learning for every mind
TJ podcast: Beyond courses: How AI transforms L&D into a strategic business partnership – episode 328
In this episode, Josh Bersin, Erica Farmer and Laura Overton join Jo Cook to unpack how AI is shifting L&D from static courses to adaptive support. They explore dynamic content, practice with AI coaching, and why learning teams must redefine impact in terms of performance, relevance, and real business value. Key takeaways: Created by CleanVoice…
Communication
TJ podcast: Beyond courses: How AI transforms L&D into a strategic business partnership – episode 328
In this episode, Josh Bersin, Erica Farmer and Laura Overton join Jo Cook to unpack how AI is shifting L&D from static courses to adaptive support. They explore dynamic content, practice with AI coaching, and why learning teams must redefine impact in terms of performance, relevance, and real business value. Key takeaways: Created by CleanVoice…
Too busy to think: Why clarity, influence and inspiration begin with intention
Sue Stockdale explores why thinking time is so critical for effective leadership. When leaders slow down, clarity returns, influence grows, and energy builds. This insightful piece shares practical ways to reclaim space for reflection, helping leaders shift from reactive to intentional, and inspiring others through purpose-driven presence, not constant motion. If there’s one symptom I…
Continue Reading Too busy to think: Why clarity, influence and inspiration begin with intention
Creativity & Innovation
From vendor to value partner: Turning learning conversations into real impact
External training providers face cultural barriers, politics and self-doubt when pushing for real impact. This conversation uncovers how to secure supervisor buy in, differentiate your offer, harness digital nudges, and use AI as a practice partner so that learning translates into behaviour change and business value inside modern organisations today. This discussion explores how external…
Read More » From vendor to value partner: Turning learning conversations into real impact
TJ podcast: Beyond courses: How AI transforms L&D into a strategic business partnership – episode 328
In this episode, Josh Bersin, Erica Farmer and Laura Overton join Jo Cook to unpack how AI is shifting L&D from static courses to adaptive support. They explore dynamic content, practice with AI coaching, and why learning teams must redefine impact in terms of performance, relevance, and real business value. Key takeaways: Created by CleanVoice…
Culture
TJ podcast: Beyond courses: How AI transforms L&D into a strategic business partnership – episode 328
In this episode, Josh Bersin, Erica Farmer and Laura Overton join Jo Cook to unpack how AI is shifting L&D from static courses to adaptive support. They explore dynamic content, practice with AI coaching, and why learning teams must redefine impact in terms of performance, relevance, and real business value. Key takeaways: Created by CleanVoice…
Rewriting the leadership playbook: Why burnout is a system failure
Burnout isn’t a flaw in individuals; it’s a warning light for broken systems. Mia Serra and Claudie Plen-McCormack argue that leadership and culture must evolve to prioritise inclusion, psychological safety and sustainable performance. Without structural change, well-being initiatives remain surface-level fixes in complex environments that continue to overstretch and exclude. Burnout isn’t a personal failure.…
Read More » Rewriting the leadership playbook: Why burnout is a system failure
Leadership
Why customer service should be a leadership priority
Customer service standards are steadily slipping, and it’s costing businesses billions. Steve Macaulay and Sarah Cook explain, with examples, how HR and L&D leaders can drive a cultural shift towards service excellence, boosting loyalty, reducing inefficiencies, and embedding the mindset, skills, and leadership needed to make customer focus everyone’s responsibility. The cost of neglecting customer…
Read More » Why customer service should be a leadership priority
Too busy to think: Why clarity, influence and inspiration begin with intention
Sue Stockdale explores why thinking time is so critical for effective leadership. When leaders slow down, clarity returns, influence grows, and energy builds. This insightful piece shares practical ways to reclaim space for reflection, helping leaders shift from reactive to intentional, and inspiring others through purpose-driven presence, not constant motion. If there’s one symptom I…
Read More » Too busy to think: Why clarity, influence and inspiration begin with intention
Professional Development
From vendor to value partner: Turning learning conversations into real impact
External training providers face cultural barriers, politics and self-doubt when pushing for real impact. This conversation uncovers how to secure supervisor buy in, differentiate your offer, harness digital nudges, and use AI as a practice partner so that learning translates into behaviour change and business value inside modern organisations today. This discussion explores how external…
Read More » From vendor to value partner: Turning learning conversations into real impact
TJ podcast: Beyond courses: How AI transforms L&D into a strategic business partnership – episode 328
In this episode, Josh Bersin, Erica Farmer and Laura Overton join Jo Cook to unpack how AI is shifting L&D from static courses to adaptive support. They explore dynamic content, practice with AI coaching, and why learning teams must redefine impact in terms of performance, relevance, and real business value. Key takeaways: Created by CleanVoice…
Strategy
Why customer service should be a leadership priority
Customer service standards are steadily slipping, and it’s costing businesses billions. Steve Macaulay and Sarah Cook explain, with examples, how HR and L&D leaders can drive a cultural shift towards service excellence, boosting loyalty, reducing inefficiencies, and embedding the mindset, skills, and leadership needed to make customer focus everyone’s responsibility. The cost of neglecting customer…
Read More » Why customer service should be a leadership priority
Rewriting the leadership playbook: Why burnout is a system failure
Burnout isn’t a flaw in individuals; it’s a warning light for broken systems. Mia Serra and Claudie Plen-McCormack argue that leadership and culture must evolve to prioritise inclusion, psychological safety and sustainable performance. Without structural change, well-being initiatives remain surface-level fixes in complex environments that continue to overstretch and exclude. Burnout isn’t a personal failure.…
Read More » Rewriting the leadership playbook: Why burnout is a system failure
Talent & Skills
The AI acceleration of careers: Why the next generation of managers will arrive sooner than we think
AI is transforming early careers, not by eliminating them, but by accelerating them. John Schneider explores how companies like PwC are rethinking onboarding and leadership development, equipping new hires to supervise AI from day one. The challenge? Ensuring tomorrow’s leaders don’t miss the vital learning today’s grunt work once offered. There’s a common refrain in…
A real-world approach to the employer skills gap
For many organisations trying to reduce their skills gap, recruitment along is not working. The recruitment process is often uncertain and expensive, and yet investment in employee training to redress the skills shortage is falling. Isn’t it time for employers to re-evaluate developing their existing talent? Wojciech Walczak discusses how. At the start of 2024,…
Read More » A real-world approach to the employer skills gap
Technology & Future of Work
From vendor to value partner: Turning learning conversations into real impact
External training providers face cultural barriers, politics and self-doubt when pushing for real impact. This conversation uncovers how to secure supervisor buy in, differentiate your offer, harness digital nudges, and use AI as a practice partner so that learning translates into behaviour change and business value inside modern organisations today. This discussion explores how external…
Read More » From vendor to value partner: Turning learning conversations into real impact
TJ podcast: Beyond courses: How AI transforms L&D into a strategic business partnership – episode 328
In this episode, Josh Bersin, Erica Farmer and Laura Overton join Jo Cook to unpack how AI is shifting L&D from static courses to adaptive support. They explore dynamic content, practice with AI coaching, and why learning teams must redefine impact in terms of performance, relevance, and real business value. Key takeaways: Created by CleanVoice…
Wellbeing & Mental Health
The wellbeing effect: why smart L&D strategies go beyond skills
Craig Fearn explores the basics of how L&D, when strategically focused on wellbeing, transforms both individuals and organisations. This integrated approach builds resilience, reduces burnout and boosts performance, creating a workplace where people can thrive personally and professionally, all while driving long-term business growth and engagement from the inside out. When L&D is applied strategically…
Read More » The wellbeing effect: why smart L&D strategies go beyond skills
Too busy to think: Why clarity, influence and inspiration begin with intention
Sue Stockdale explores why thinking time is so critical for effective leadership. When leaders slow down, clarity returns, influence grows, and energy builds. This insightful piece shares practical ways to reclaim space for reflection, helping leaders shift from reactive to intentional, and inspiring others through purpose-driven presence, not constant motion. If there’s one symptom I…
Read More » Too busy to think: Why clarity, influence and inspiration begin with intention
