Features

5 Minutes

Artificial Intelligence (AI) Features For HR For senior L&D Technology

Learning as infrastructure: the rise of the capability operating system

Ravinder Tulsiani 14 November 2025

By 2035, skills graphs, adaptive learning, and trustworthy analytics will turn corporate learning into a true capability operating system. From course catalogs to capability supply chains, learning leaders must build […]...

8 Minutes

Artificial Intelligence (AI) Features For HR For L&D managers For people managers For senior L&D Science, technology and research Technology

From skills crisis to skills opportunity: Navigating the erosion of human expertise in the age of AI

Jennie Marshall 13 November 2025

As AI accelerates workplace transformation, from the everyday to the strategic, UK organisations face a dual challenge: closing persistent skills gaps and preserving human expertise. Jennie Marshall explores how a […]...

6 Minutes

Features For HR For L&D managers For people managers Leadership Sales & customer service Strategy

Why customer service should be a leadership priority

Steve Macaulay 12 November 2025

Customer service standards are steadily slipping, and it’s costing businesses billions. Steve Macaulay and Sarah Cook explain, with examples, how HR and L&D leaders can drive a cultural shift towards […]...

4 Minutes

Features For HR For L&D managers For people managers Management Managing teams

Psychological safety isn’t soft: it’s the backbone of team performance

Dr. Britt Andreatta 11 November 2025

Bullying in the workplace remains shockingly common, yet often overlooked. Dr. Britt Andreatta explains why psychological safety is essential for healthy, high-performing teams, and what leaders must do to create […]...

5 Minutes

Coaching & mentoring Communication Features For experienced L&D professionals For L&D managers For people managers For senior L&D Leadership Wellbeing

Too busy to think: Why clarity, influence and inspiration begin with intention

Sue Stockdale 6 November 2025

Sue Stockdale explores why thinking time is so critical for effective leadership. When leaders slow down, clarity returns, influence grows, and energy builds. This insightful piece shares practical ways to […]...

8 Minutes

Features For HR For L&D managers For new to L&D For people managers Managing teams Teams

Putting teamwork front and centre: A guide for HR and L&D leaders

Steve Macaulay 4 November 2025

Steve Macaulay and Sarah Cook explore how HR and L&D professionals can create high-performing teams using proven models, practical strategies, and the human skills that bring them to life. This […]...

9 Minutes

Artificial Intelligence (AI) Culture Education and skills Features For experienced L&D professionals For HR For L&D managers For people managers For senior L&D Managing teams Talent

The AI acceleration of careers: Why the next generation of managers will arrive sooner than we think

John Schneider 28 October 2025

AI is transforming early careers, not by eliminating them, but by accelerating them. John Schneider explores how companies like PwC are rethinking onboarding and leadership development, equipping new hires to […]...

5 Minutes

Artificial Intelligence (AI) Features For HR For senior L&D Technology

Learning as infrastructure: The rise of the capability operating system

Ravinder Tulsiani 24 October 2025

By 2035, skills graphs, adaptive learning, and trustworthy analytics will turn corporate learning into a true capability operating system. From course catalogs to capability supply chains, learning leaders must build […]...

5 Minutes

Coaching & mentoring Features For experienced L&D professionals For HR For L&D managers For people managers For senior L&D Managing teams

Trust, talent and the tightrope of skip-level leadership

Srideep Sarkar 22 October 2025

Srideep Sarkar explores the complex, often overlooked role of skip-level managers. Far from being passive observers, they must balance influence with restraint, strategy with empathy. From avoiding the saviour complex […]...

5 Minutes

Artificial Intelligence (AI) Features For HR For L&D managers For people managers For senior L&D Science, technology and research Technology

New shifts and trends in cybersecurity

Nazy Fouladirad 17 October 2025

The cybersecurity landscape is shifting rapidly, with AI-fuelled attacks, evolving malware, and cloud vulnerabilities becoming increasingly hard to manage. Nazy Fouladirad explores the key threats businesses face today, from Internet […]...