Teams do not become safe to fail through slogans or good intentions alone. Dr Melisa Buie explains why leaders must model openness first, before teams can build stronger norms around challenge, experimentation and reflection. Melisa offers a practical two-stage approach…
L&D teams should look beyond their organisations and use open course contests to sharpen professional judgement, argues Tanya Galton. Comparing real instructional design work across industries can expose stronger practices, recurring weaknesses and fresh ideas, helping practitioners turn external feedback…
What does it take for L&D leaders to now think more commercially, connect learning to business outcomes and move way beyond delivery? Cathy Hoy talks strategic thinking, the limits of ROI, the importance of understanding the business, and how L&D…
Julia Bersin joins Jo Cook to explore the rise of the supermanager and why AI transformation still depends on human leadership. As organisations rethink management layers, managers remain critical to trust, experimentation and adoption, helping teams turn AI investment into…
Growth can create internal “static”, especially in people-first industries where belonging is the product. By building psychological safety, practising radical candour, and shifting to human-centric leadership, teams move from transactional communication to collective responsibility. Fiona Wright outlines how this approach…
Steve Macaulay and David Buchanan argue that strategic communication is a core capability, not a soft skill, and L&D and HR must build it for change. From a gym takeover that went silent to practical steps on timing, channels and…
Artificial intelligence is accelerating learning, yet capability still depends on reflection. Dmitry Zaytsev tells us about reflective intelligence and why it matters in today’s largely AI-driven workplace. He shares how L&D teams can help build practical reflection habits that improve…
In this episode, Josh Bersin, Erica Farmer and Laura Overton join Jo Cook to unpack how AI is shifting L&D from static courses to adaptive support. They explore dynamic content, practice with AI coaching, and why learning teams must redefine…
Psychological safety helps people speak up, share ideas, and learn from mistakes, essential in fast-moving workplaces. It’s not about removing fear but creating trust and openness. Steve Macaulay and David Buchanan explore what psychological safety looks like, why it matters,…
AI coaching sounds clever. But most tools fall flat when it comes to soft skills. Why? As Petr Kanaev explains, it’s not just about algorithms, it’s about data. Without context, outcomes and expert input, the feedback fails. The good news?…
