Category Assessment

Connecting the dots across assessment data

Young African Woman Quality Manager Analyzing Audit Data

Dan Harrison and Kimberly Farace argue that assessment teams need better connections between fragmented data, not more dashboards. By linking operational, technical, behavioural and candidate feedback signals across the journey, organisations can uncover hidden microtrends, diagnose friction faster, strengthen integrity…

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From awareness to action: Rethinking cyber training after M&S and Co-op

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As cyber-attacks grow more sophisticated, organisations cannot rely on compliance training alone. Nick Petschek argues that L&D leaders must drive behavioural change through realistic simulations, cross-functional ownership and a culture where employees feel urgency, think critically under pressure and treat…

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Influence is L&D’s biggest readiness challenge: The Josh Bersin Company reacts to the TJ L&D Influence Report 2026

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Jordan Hammerstad, L&D lead at The Josh Bersin Company, argues that L&D must step out of the course factory and into the messy reality of performance where influence evidence and business proximity decide whether change sticks. L&D needs to build…

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Proportionate online assessment is now a governance issue

Data Governance

Dr. James Gupta argues the legitimacy of digital assessment now depends on proportionality. Blanket surveillance can harm accessibility, candidate trust and legal defensibility, especially under current GDPR expectations. A risk-based model specifies controls to exam stakes, using privacy-by-design and transparency…

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When AI does the first draft, who learns what good looks like?

Professional editor reviews and marks up printed documents surrounded by stacks of papers, notebooks, and writing tools. Red marker corrections and annotations are visible on manuscript pages

AI is erasing the practice layer of everyday work, and L&D must rebuild it. Dmitry Zaytsev says draft writing, rough analysis and early recommendations were safe spaces for learning judgement. As machines take those tasks, organisations need structured practice, decision…

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Escaping the Activity Trap: How L&D proves business impact

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Many L&D teams talk about ‘outcomes-focused’ strategies, but few are delivering them. Harry Chapman-Walker shares about this gap between ambition and execution, which he calls the Activity Trap. There is a way out of L&D credibility risk, but only when…

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Compliance theatre is over: Accredited online learning is the grown-up option

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With budgets squeezed and the UK Employment Rights Act 2025 raising the stakes, distance learning is no longer second best. Nathan Tod argues accredited online qualifications can satisfy compliance, boost retention and cut costs, if L&D stop treating learning as…

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We built a workforce that hates learning

A young, frustrated, shocked man holds on to his head staring at a laptop screen with his eyes wide open while sitting at his desk in the office. Bad news, , failure in work.

Corporate learning is treated like a chore, with people racing through modules and retaining little. Eric Francia argues engagement is the missing ingredient, backed by neuroscience and the adaptive power of game-based learning. We need to measure behaviour change, design…

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From completion to capability: Making skills visible where it matters

Completed

Completion rates look reassuring, but they hide whether people can actually perform. Leonidas Palaiokostas argues organisations face a skills visibility gap, leading to wasted hiring and underused talent. Leonidas shares four capability signals and shifts: verify skills in real work,…

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The leaking talent pipeline: How AI is quietly undermining leadership succession

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AI is speeding up work while quietly eroding the early-career experiences that shape future leaders. As entry-level roles decline, judgement, emotional intelligence and organisational fluency have fewer places to form. Leena Rinne argues succession strength must be measured in capability,…

Read MoreThe leaking talent pipeline: How AI is quietly undermining leadership succession