Category Learning Needs Analysis

From vanity metrics to business impact: How L&D can prove its value

IMPACT word made with building blocks.

If you’re feeling the pressure to prove L&D’s value, you’re in good company. Synergy Learning shares a practical approach to proving impact in business terms. See just how to begin with organisational goals, baseline the right data, choose credible evaluation…

Read MoreFrom vanity metrics to business impact: How L&D can prove its value

From preference to performance: adapting training for new hires

preferences in letterpress type

Onboarding is evolving fast: Eleanor Hecks shows leaders must tailor training to diverse learning preferences, neurodiversity and hybrid work. Use analytics, microlearning, translation and gamification to personalise pathways, boost engagement and prove ROI through retention and performance. Prioritise accessibility, mentorship,…

Read MoreFrom preference to performance: adapting training for new hires

Stop building and hoping: why client-first thinking is reshaping IT and training

The phrase "customer needs" displayed on a puzzle piece. To explore or comprehend the needs and desires.

Clients are navigating a perfect storm of regulation, deeper cyber threats and complex AI disruption. Valerie Merrill explores why off-the-shelf training and tech no longer cut it, and how providers must shift towards customised, compliance-savvy solutions that reflect the real…

Read MoreStop building and hoping: why client-first thinking is reshaping IT and training

Proving learning’s worth in volatile tech environments

The factor that changes everything. A critical break. A sudden change in plans. A threat and a danger. Recover from the blow and get back on course. Severe stress. Withstand the blow.

Catherine Dock explores how L&D can demonstrate its value and measure impact in fast-moving, complex technology environments. From stakeholder engagement to meaningful metrics, she outlines practical strategies for aligning L&D with business outcomes—and why communities, clarity, and curiosity are key…

Read MoreProving learning’s worth in volatile tech environments

Build a learning strategy the business can’t ignore

Creating effective business strategies planning for success in a dynamic environment

🚀 Only 32% of L&D leaders have a strategy aligned with business goals—but that needs to change. Ryan Austin shares a practical five-step plan to transform your learning strategy from reactive to indispensable. Are you ready to speak the language…

Read MoreBuild a learning strategy the business can’t ignore

L&D isn’t broken. The way we work is.

A surreal scene showcasing a pineapple amidst an explosive burst of flames and smoke, blending the ordinary with extraordinary energy and vivid imagery.

✨ From firefighting to accusations of being a cost centre. You’re not the problem — the system is ✨ In this punchy partner piece, we introduce the People Impact Loop™: a strategic shift that puts marketing, design and business alignment…

Read MoreL&D isn’t broken. The way we work is.

Serving up success by elevating restaurant & cafe standards through e-learning

Two restaurant workers using a touchscreen tablet together

Using e-learning and your learning management system can increase standards in the food service industry – as explored by Tanya Galton Customer experience is the biggest selling point today: 7 out of 10 people, according to American Express, prefer to…

Read MoreServing up success by elevating restaurant & cafe standards through e-learning

Cambridge study on enhancing career progression and language skills

do you speak english? in a signboard

In an era where English language skills are essential for global business, Nisreen Ash from Cambridge University Press & Assessment reflects on new research which shows the positive impact of the online English test Linguaskill Developing business English skills in…

Read MoreCambridge study on enhancing career progression and language skills

Why you should assume that your audience doesn’t care

I don't care text button on keyboard, concept background

Grounding us and making us think hard about what if we don’t do that presentation – Kris Flegg helps us think about our work Your audience needs to be as interested in what you present as you are. It’s your…

Read MoreWhy you should assume that your audience doesn’t care

Remaining relevant in the transformational juggernaut of AI – part two

Big juggernaut truck with futuristic design and "AI" on the side of it. Created by Dall-e with prompts from Jo Cook

Conrad Gottfredson and Sara Chizzo continue part two of their feature to focus on the need for different ways to develop people so that L&D can compete with AI solutions In part one: Conrad and Sara delved into the transformative…

Read MoreRemaining relevant in the transformational juggernaut of AI – part two