Professional Development
The Uncertainty Toolkit – book review
Cathy Hoy investigates why competency-based L&D falls short when uncertainty, not skill, blocks performance. Drawing on Sam Conniff and Katherine Templar Lewis’s new book The Uncertainty Toolkit, she highlights evidence from UCL research, practical exercises and new metrics for tolerance. The aim is to shift teams from threat to challenge. Book: The Uncertainty ToolkitAuthors: Sam Conniff and Katherine Templar Lewis For years, learning and development has been built on competency; we spot a gap, design a course, and measure if…
My book ‘AI for People Professionals’ was a human-first experiment
Behind the pages of a book shaped by humans and machines, Erica Farmer shares the creative highs, challenges and lessons from writing ‘AI for People Professionals’. From neurodivergent-friendly workflows to AI-supported thinking, it’s a candid look at what it means to write about the future of work in real time. When I started writing my book AI for People Professionals, I had no idea how much of a creative, emotional and intellectual rollercoaster it would be. This wasn’t just a…
From vendor to value partner: Turning learning conversations into real impact
External training providers face cultural barriers, politics and self-doubt when pushing for real impact. This conversation uncovers how to secure supervisor buy in, differentiate your offer, harness digital nudges, and use AI as a practice partner so that learning translates into behaviour change and business value inside modern organisations today. This discussion explores how external training providers move from delivering isolated events to shaping real organisational impact. It tackles the fear of challenging clients, the politics around “admitting we missed…
TJ podcast: Beyond courses: How AI transforms L&D into a strategic business partnership – episode 328
In this episode, Josh Bersin, Erica Farmer and Laura Overton join Jo Cook to unpack how AI is shifting L&D from static courses to adaptive support. They explore dynamic content, practice with AI coaching, and why learning teams must redefine impact in terms of performance, relevance, and real business value. Key takeaways: Created by CleanVoice Podcast summary: Created by CleanVoice and edited by ChatGPT Jo Cook, Erica Farmer, and Josh Bersin explore how AI is reshaping learning and development from…
Finally, a conference for self-employed folk in L&D!
The inaugural Free Spirits LIVE! virtual event next month is designed for L&D independent L&D professionals who crave connection, clarity and practical support. With a lively online community, real-time sessions and a laser focus on freelance life, it promises something different – and genuinely useful – for those building a solo business. If you’ve ever been to a conference and thought, “well what about the freelancers?”, we’ve got you covered. Free Spirits LIVE! is the very first conference from Kim…
Build a future-ready leadership pipeline with targeted development
Steve George argues that developing senior leaders takes strategic, tailored support. Drawing on CIPD insights, he outlines how coaching, real-world stretch assignments, and structured feedback build resilience, agility and judgement. He shows why needs-led design, multi-tier pathways and succession planning help L&D create engaged workforces and future-ready leadership pipelines today. Change is a constant in today’s working world and during uncertain times, employees look to senior leaders for direction, clarity and confidence. But leading through complexity takes more than experience…
L&D teams as agility champions in the age of disruption
Tristan Boutros argues that agility is no longer a niche methodology, but a core skillset for everyone. With AI reshaping work at speed, L&D leaders must embed iterative practices, real-time feedback, and shared ownership into learning strategies, ensuring teams can adapt, grow, and succeed in an era of constant disruption. L&D and HR can no longer rely on static training programs or traditional upskilling models. With AI accelerating the pace of change and disrupting how we work and learn, L&D…
Sales success starts with learning that never ends
Sales never stands still, and neither should learning. Lisa Ojomoh explores why continuous development is essential for thriving in today’s dynamic sales landscape, and how businesses can embed L&D into everyday practice to build confident, capable teams who grow with their goals and stay longer in the roles they love. In sales, no two days are the same. Client needs shift, markets evolve, and economic volatility force constant adaptation. For sales professionals and their leaders, staying still is not an…
Beyond the badge: Why accreditation is about continuous improvement
From aligning learning outcomes to verification processes, accreditation supports continuous improvement, boosts credibility and ensures impactful, learner-centred programmes that meet industry standards. Donna Ward-Higgs shares insight for practical guidance on designing accredited training that goes beyond compliance and prepares you for accreditation. And it might matter more than you think. As an Approved Accreditation Assessor for EMCC Global (European Mentoring and Coaching Council), and with over a decade of experience designing and delivering accredited training programmes, I’ve seen first hand…
Forget AI efficiency — creativity is the real workplace edge
As AI transforms the workplace, the spotlight shifts to soft skills — creativity, empathy and adaptability — that machines can’t replicate. L&D professionals play a vital role in nurturing uniquely human traits, preparing employees to keep pace with change, and to thrive in it. The future of work is deeply, defiantly human. AI may be changing the game, shaking up the way we work and making everything more efficient, but here’s the thing: the more AI takes over the routine,…
Want smart, useful L&D insight in your inbox (without the fluff)?
Subscribe to our weekly newsletter for Editor-only commentary, and exclusive insight that isn’t published anywhere else online.
If you want a quick roundup of what matters, fresh ideas you can use, and the best new reads from Training Journal, this is where it lands
It’s free, only takes a minute, and you can unsubscribe any time.
