Culture
Culture is not an afterthought, it’s a commercial imperative
Culture is not a people profession side issue. It shapes retention, productivity, innovation and commercial performance every day. Sandi Wassmer asserts that leaders must treat culture as a strategic priority, role-model the right behaviours and create psychologically safe workplaces where people can contribute fully, learn openly and perform sustainably together. When leaders treat culture as an afterthought, rather than a core business imperative, they don’t just put the well-being of their people at risk, they put commercial performance on the…
The L&D playbook for building psychological safety into teams
Teams do not become safe to fail through slogans or good intentions alone. Dr Melisa Buie explains why leaders must model openness first, before teams can build stronger norms around challenge, experimentation and reflection. Melisa offers a practical two-stage approach L&D professionals can use to strengthen psychological safety at work. A senior engineer stays quiet in a design review, even though she spots a flaw, because the last person who flagged a problem was labelled “not a team player.” A…
Stuck in the middle and never trained for it – the recognition challenge facing today’s managers
Joanne Werker discusses how the manager’s job keeps expanding, and why businesses need to stop treating recognition as something people either have a knack for or don’t. It’s beyond time to start treating it as a core management competency that can, and should be learned, not just left to chance. There are 8.4 million managers in the UK, roughly one in four of everyone in work, each holding the day-to-day experience of virtually every employee in Britain in their hands…
The authenticity revolution: Why showing the real you is now a superpower at work
Authentic leadership starts when people stop performing and begin leading as themselves. Claire Brumby argues that L&D must rethink how it develops leaders, creating safer spaces for real questions, unconventional thinking and human insight, while challenging the polished behaviours and careful positioning that can suppress trust, creativity and organisational impact. Think about the leaders who have made the biggest impact on you throughout your career. I’d be willing to bet they weren’t the ones who said and did what was…
When your boss is an AI bot
David Buchanan and Steve Macaulay explore how AI could reshape leadership, from augmenting decision-making to taking over selected management tasks. They examine the benefits, risks and human implications of bot bosses, and argue that L&D must prepare employees to challenge, collaborate with and, when necessary, override artificial leaders at work. Could artificially intelligent (AI) bots take over leadership roles? What are the implications for human resource management, and for learning and development? AI can display cognitive abilities that allow it…
Transfer by design: The next maturity level of learning design
Closing the transfer gap means designing for workplace application from the outset, not hoping learning will stick afterwards. Melanie Martinelli and Ger Driesen explain how the 12 Levers of Transfer Effectiveness can help L&D teams build stronger transfer conditions, establish shared standards and connect learning more clearly to organisational performance. Your learning program is well designed. The facilitators are strong. Participation is high and the feedback scores look reassuring. Then people return to work. Three months later, managers struggle to…
TJ podcast: L&D needs to stop talking about learning, with Cathy Hoy – episode 332
What does it take for L&D leaders to now think more commercially, connect learning to business outcomes and move way beyond delivery? Cathy Hoy talks strategic thinking, the limits of ROI, the importance of understanding the business, and how L&D can build greater influence, confidence and impact across the organisation. Key takeaways: Podcast summary: Should L&D leaders stop talking about learning? That’s one of the provocations in the latest TJ podcast, where Jo Cook speaks with Cathy Hoy about what it…
Beyond the management ladder: Why Gen Z is redefining career success
Rethink training, leadership and career progression to retain Gen Z talent. Tara Ceranic Salinas explains why younger workers value time, flexibility, mastery and meaningful impact over traditional management titles, and how organisations can create learning cultures that build skills, recognise strengths and support sustainable growth at work for everyone involved. Every generation has their own ideas about what work should look like. Climbing the corporate ladder and reaching the pinnacles of management used to be the aim, but Gen Z…
From mistakes to momentum: Building a company culture that learns
Organisations unlock innovation when they stop punishing mistakes and start learning from them, reasons Paul Sloane. From Post-it Notes to Slack and vacuum cleaners, failure can spark breakthroughs. Paul explores how psychological safety, intelligent experimentation and honest post-mortems help teams take smarter risks, adapt faster and build lasting competitive advantage. In a traditional corporate landscape, failure is disdained. However, forward-thinking organisations recognise that innovation is a numbers game. If you aren’t failing, you aren’t taking the risks necessary to stay…
How L&D can build the agility that AI adoption demands
As organisations race to adopt AI, Tristan Boutros argues that technology alone is not enough. Real progress depends on agile learning cultures, adaptive talent and psychological safety. For L&D leaders, the task is to build human capability that helps organisations experiment, learn quickly and turn AI into long lasting value. Artificial intelligence is advancing faster than most organisations can comfortably keep up with. New tools promise efficiency and scale, but many AI initiatives stall, underdeliver or even quietly disappear. For…
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