Talent & Skills
Beyond generative: The leadership playbook for agentic AI learning
As agentic AI moves to setting goals and acting, workplace learning is shifting into the flow of work. Johnson Wong argues leaders must design AI-enabled workflows, reskill for human oversight, and enable department alignment of IT, operations and the people profession to turn continuous, embedded learning into measurable performance gains. Enterprises around the world are entering a new phase of digital transformation, one defined not just by automation, but by intelligent collaboration between humans and autonomous digital agents. This shift…
The learning crisis no one wants to trace back to recruitment
AI-polished job applications hide how people really learn. Dmitry Zaytsev talks through hiring using simple games to reveal learning readiness early. Dmitry’s case study shows why behavioural signals like persistence and attention matter more than credentials for talent, L&D, onboarding, and building learning cultures that actually stick in modern organisations. In many organisations, learning and development begins only after a person has signed a contract. By that point, L&D teams inherit a challenge they did not create: they are asked…
TJ interviews: Euan Crosby on making AI work for learning, careers and talent
Jo Cook chats with Euan Crosby, Director of Global Talent Acquisition at Litmos, about how AI is reshaping skills, learning and careers. He shares why training often feels overwhelming, how personalised development makes a difference, and what organisations can do to keep people confident, engaged and growing as work evolves Training Journal: With AI being so impactful, how can organisations encourage everyone to embrace something so big, and potentially overwhelming? Euan Crosby: The opportunities for AI integration in today’s workplace are vast and, consequently, overwhelming…
The Traitors: Jobs most likely to get you banished or murdered
As TV show The Traitors UK fuels watercooler chat, Shane Duffy argues the castle is really a bias lab. From teachers to barristers, players are judged by their job title before they speak. Analysis shows who gets targeted, who survives and what workplaces can learn about trust, status and threat. As the nation remains gripped by the latest season of The Traitors UK, Shane Duffy, Managing Director of serviced office brokerage Click Offices, warns that the hit BBC show offers…
Planning for tomorrow’s workforce, today
Cory Steinle explores how automation, AI, and shifting market needs are transforming workforce planning. By combining task and skills intelligence with ethical AI, organisations can shift from reactive hiring to proactive strategy, redeploying talent, boosting agility, and making good people decisions that keep pace with the speed of business change. Organisations are navigating a workforce landscape being reshaped by automation, generative AI, and evolving markets. By 2030 up to 30% of current working hours could be automated (McKinsey), and nearly…
The AI acceleration of careers: Why the next generation of managers will arrive sooner than we think
AI is transforming early careers, not by eliminating them, but by accelerating them. John Schneider explores how companies like PwC are rethinking onboarding and leadership development, equipping new hires to supervise AI from day one. The challenge? Ensuring tomorrow’s leaders don’t miss the vital learning today’s grunt work once offered. There’s a common refrain in conversations about AI and the workforce: Entry-level jobs are disappearing. If AI can take over the repetitive tasks that have traditionally been the proving ground…
A real-world approach to the employer skills gap
For many organisations trying to reduce their skills gap, recruitment along is not working. The recruitment process is often uncertain and expensive, and yet investment in employee training to redress the skills shortage is falling. Isn’t it time for employers to re-evaluate developing their existing talent? Wojciech Walczak discusses how. At the start of 2024, the ONS reported that there were 934,000 job vacancies in the UK, a figure that still remained above pre-Covid-19 levels. Compounding this need, Open University…
Forget quiet quitting! Revenge quitting is the new workplace wake-up call
Dr Ryne Sherman explores the rise of revenge quitting, where frustrated employees walk away, but with impact, not silence. Driven by unmet needs around purpose, safety, and leadership, today’s workforce is pushing back. Here’s what organisations must do to retain talent, and why quick fixes just won’t cut it anymore. We’ll wish for quiet quitting as we’ve entered a new era of bold exits where frustrated employees aren’t just handing in their notice—they’re making sure it’s heard loud and clear.…
L&D’s moment to reboot management for a hybrid world
Hybrid working isn’t broken; but it is being left to chance. Gary Cookson shows how L&D can fix it: define team norms, build purposeful onsite experiences, enable collaboration and management capabilities, and support individuals with real-time learning tools. Enabling hybrid by design, can only drive improve engagement, productivity and retention. Why are we still talking about hybrid working? Isn’t it all so very 2022? Not so. It is often in the media as various organisations (or, more specifically, the leader…
Build a future-ready leadership pipeline with targeted development
Steve George argues that developing senior leaders takes strategic, tailored support. Drawing on CIPD insights, he outlines how coaching, real-world stretch assignments, and structured feedback build resilience, agility and judgement. He shows why needs-led design, multi-tier pathways and succession planning help L&D create engaged workforces and future-ready leadership pipelines today. Change is a constant in today’s working world and during uncertain times, employees look to senior leaders for direction, clarity and confidence. But leading through complexity takes more than experience…
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