Independent Professionals

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Mindset under pressure: Making better decisions in a noisy world

Martin Fairn

Information overload, AI and relentless workplace change are putting decision-making under pressure. Martin Fairn argues that mindset development can help people pause, regain perspective and think more clearly, strengthening resilience, improving judgement and supporting better decisions when demands mount, uncertainty grows and the pace of work becomes difficult to manage. With the possible exception of the agricultural and industrial revolutions, no event in human history has so quickly and irreversibly changed our lives as the birth of our digital world.…

Empathy concept. Wooden blocks with empathy icons on minimal background and copy space. The power of emotional intelligent, soft skill development. Empathy in the workplace, good leaders, good teams.

From empathy to action: How L&D can build compassionate workplaces

Nicky McCrudden

Nicky McCrudden explores why compassion at work so often stops at good intentions and how L&D can help turn concern into action. Her research identifies skills gaps, workplace beliefs and social pressures as key barriers, pointing to practical, scenario-based ways to build confidence, strengthen connection and create more compassionate workplaces. Compassion deficits in the workplace, where colleagues’ suffering goes unnoticed or unaddressed and anti-compassionate behaviours, are driving costly outcomes that organisations know all too well. Productivity losses from poor mental health…

CONTINUOUS LEARNING

Beyond the training calendar: Building continuous learning interventions

Nikhil Sharma

L&D needs to move beyond periodic programmes and participation metrics, building continuous interventions that respond to real workplace challenges. By listening closely, reinforcing behaviour and measuring meaningful outcomes, learning teams can become strategic partners. Nikhil Sharma explores how this shift can improve managers, culture and employees’ everyday experience of work. The session receives excellent feedback, participants leave energised, and certificates are distributed. Three months later, however, attrition in the team remains high, employees continue to report unclear expectations, and the…

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From cost centre to growth engine: Enter the Chief Revenue Officer of Talent

Barb Hyman

Barb Hyman argues that talent acquisition and talent management must stop operating in silos and start acting as a single business engine. By connecting hiring, internal mobility and learning to commercial outcomes, organisations can reduce restructuring costs, deploy skills more effectively and make talent a genuine driver of value creation. Somewhere over the Atlantic, I keep circling back to a question I hear in boardrooms everywhere: why do we still treat talent as a cost centre, when in reality it…

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From crappy tasks to the C-suite: fixing the female leadership pipeline

Steve Macaulay

Women often outperform men on key leadership measures, particularly collaboration, relationships and crisis management, yet barriers still block their route to senior roles. David Buchanan and Steve Macaulay examine the evidence and set out what HR and L&D can do to strengthen the leadership pipeline and stop wasting valuable talent. Recent studies have found that women make better leaders than men. This is a compelling reason, beyond equality and diversity, for appointing women to senior management positions. In this article,…

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What is helping or holding back your L&D impact?

Training Journal

Impact depends on more than measurement. This reflection asks whether you have the access, data, permission and support needed to act on what you learn. Use it to sense-check your current reality, spot what may be holding progress back, and add your perspective to TJ’s wider research this year too. It’s easy to talk about L&D impact as if it is mainly a question of measurement. What are we tracking? What data do we have? How do we prove value?…

the robot communicates with people at work. Mixed media

When your boss is an AI bot

Steve Macaulay

David Buchanan and Steve Macaulay explore how AI could reshape leadership, from augmenting decision-making to taking over selected management tasks. They examine the benefits, risks and human implications of bot bosses, and argue that L&D must prepare employees to challenge, collaborate with and, when necessary, override artificial leaders at work. Could artificially intelligent (AI) bots take over leadership roles?  What are the implications for human resource management, and for learning and development? AI can display cognitive abilities that allow it…

Wooden blocks with words 'Empower your staff'.

Executive sponsorship is mostly theatre. Here’s what real looks like

Ben Satchwell

Ben Satchwell argues most executive sponsorship is theatre: a budget sign-off, a launch email, a kick-off cameo. Prosci research shows active, visible sponsorship is the biggest driver of change success. Ben sets out five behaviours real sponsors demonstrate, from owning the why to spending political capital and handling resistance personally. Ask any capability framework project who the executive sponsor is and you will get a name instantly. Ask what that sponsor actually does, and the answer is usually thinner: they…

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Transfer by design: The next maturity level of learning design

Ger Driesen

Closing the transfer gap means designing for workplace application from the outset, not hoping learning will stick afterwards. Melanie Martinelli and Ger Driesen explain how the 12 Levers of Transfer Effectiveness can help L&D teams build stronger transfer conditions, establish shared standards and connect learning more clearly to organisational performance. Your learning program is well designed. The facilitators are strong. Participation is high and the feedback scores look reassuring. Then people return to work. Three months later, managers struggle to…

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TJ podcast: L&D needs to stop talking about learning, with Cathy Hoy – episode 332

What does it take for L&D leaders to now think more commercially, connect learning to business outcomes and move way beyond delivery? Cathy Hoy talks strategic thinking, the limits of ROI, the importance of understanding the business, and how L&D can build greater influence, confidence and impact across the organisation. Key takeaways: Podcast summary: Should L&D leaders stop talking about learning? That’s one of the provocations in the latest TJ podcast, where Jo Cook speaks with Cathy Hoy about what it…