Artificial Intelligence (AI)
The Platinum Workforce – book review
In The Platinum Workforce, futurist Trond Arne Undheim maps how AI, IoT and biotech could reshape jobs and spawn new roles. Catherine Dock reviews the book’s practical role frameworks, credible case studies and warnings about disruption for white-collar work, and asks what skills we should learn, teach and question next. Book: The Platinum WorkforceAuthor: Trond Arne Undheim As someone who has run Technology Learning & Development organisations, I was excited to read this book. I’m also as the parent of…
The generation we can’t afford to lose
With youth unemployment at its highest since 2014 and junior roles drawing 100+ applicants, employers can’t afford to pass on. Giles Smith argues we’re debating costs while the education-to-work system fails a generation. The answer is redesigning organisations for an AI-shaped future, with creativity and junior talent at the centre. Last week I attended an event where some industry leaders argued against hiring young people. I found that hard to understand, given the talent and potential we have seen through…
The leaking talent pipeline: How AI is quietly undermining leadership succession
AI is speeding up work while quietly eroding the early-career experiences that shape future leaders. As entry-level roles decline, judgement, emotional intelligence and organisational fluency have fewer places to form. Leena Rinne argues succession strength must be measured in capability, then rebuilt through deliberate practice, feedback and engineered development pathways. There’s a shift happening inside organisations right now that doesn’t show up on any succession plan. As AI absorbs more entry-level and early-career work, organisations are gaining speed but losing…
Training cuts are widening the AI skills gap for jobseekers and workers
The AI boom is raising the bar for entry-level work while many employers cut their training offerings. Jonny Phillips makes the case for a national skills guarantee so people can build baseline AI capability and confidence. Practical, relevant support helps candidates apply sooner, interview better, and avoid being left behind. The job market is a vast and complex world that can often be intimidating for those outside of it. The recent AI boom has only made it more challenging for…
TJ podcast: The rise of the supermanager: Why AI transformation still needs human leadership – episode 330
Julia Bersin joins Jo Cook to explore the rise of the supermanager and why AI transformation still depends on human leadership. As organisations rethink management layers, managers remain critical to trust, experimentation and adoption, helping teams turn AI investment into meaningful change rather than another tool-led initiative with limited impact. Key takeaways: Created by ChatpGPT Podcast summary: Created by ChatpGPT Jo Cook speaks with Julia Bersin, Director of Research at The Josh Bersin Company, about the changing role of managers…
L&D in the age of reinvention: Four imperatives for the CLO
Chief Learning Officers are being asked to reinvent organisations, while AI rewires jobs and careers. The route is unlearning: letting go of ladders, fixed roles and ‘training as an event’. Dr Helmut Schuster and Dr David Oxley set out four imperatives for CLOs to build experimentation, trust, AI and capability. We are entering an era in which organisational reinvention is not optional. It is constant and structural. Artificial intelligence (AI) is reshaping roles and workflows. Career ladders are collapsing into…
From job redesign to work transformation: How organisations can future-proof roles in the age of AI and skills shortages
Technology isn’t the blocker, work design is. Many organisations trap people in low-value tasks while layering AI onto old workflows. Johnson Wong argues leaders must shift from updating job descriptions to transforming how work flows at task level, prioritising high-impact roles, and investing in skills to unlock productivity and engagement. Across industries, leaders are confronting the same paradox: technology is advancing faster than organisations can adapt, yet productivity growth remains stubbornly slow. AI tools are proliferating, automation investments are rising,…
The AI bottleneck is people
AI adoption is racing ahead, but most organisations are blocked by people, not technology. Skills gaps, weak data fluency and shaky governance turn pilots into bottlenecks. Mehdi Paryavi explains how HR and L&D can build AI literacy, upskill leaders, embed guardrails and create continuous learning that keeps pace with change. Artificial Intelligence is transforming economies, industries and workplaces. A report from LinkedIn found that three times more C-suite executives are adding AI literacy skills to their profiles than they were…
Smarter skills for a messy world: Why middle managers are the real organisational stabilisers
Middle managers hold organisations together by translating strategy into everyday decisions, absorbing emotional tension and making meaning when work is messy. These capabilities are too often mislabelled as “soft skills”, leading to underinvestment and burnout. Gary Cookson argues that they are smarter skills and they drive performance, trust and coherence. Emotional intelligence, sense-making and the human work that keeps organisations moving. We need to stop calling them “soft skills.” That’s a misleading label. If emotional intelligence, judgement, communication and adaptability…
The five power skills that will matter most as AI reshapes work
As AI embeds itself into organisations, the focus shifts to the human capabilities it cannot replace. Nicki Morris explores five priorities for workforce development: AI literacy, clear communication and prompting, reflective critical thinking, emotional and ethical judgement, and creativity. For L&D teams, the challenge is building these skills at scale. There was no single moment when work changed, no announcement, no countdown; it just did. As AI quietly embeds itself into organisations, workflows and leadership decisions, the numbers tell a…
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