Artificial Intelligence (AI)
L&D in the age of reinvention: Four imperatives for the CLO
Chief Learning Officers are being asked to reinvent organisations, while AI rewires jobs and careers. The route is unlearning: letting go of ladders, fixed roles and ‘training as an event’. Dr Helmut Schuster and Dr David Oxley set out four imperatives for CLOs to build experimentation, trust, AI and capability. We are entering an era in which organisational reinvention is not optional. It is constant and structural. Artificial intelligence (AI) is reshaping roles and workflows. Career ladders are collapsing into…
From job redesign to work transformation: How organisations can future-proof roles in the age of AI and skills shortages
Technology isn’t the blocker, work design is. Many organisations trap people in low-value tasks while layering AI onto old workflows. Johnson Wong argues leaders must shift from updating job descriptions to transforming how work flows at task level, prioritising high-impact roles, and investing in skills to unlock productivity and engagement. Across industries, leaders are confronting the same paradox: technology is advancing faster than organisations can adapt, yet productivity growth remains stubbornly slow. AI tools are proliferating, automation investments are rising,…
The AI bottleneck is people
AI adoption is racing ahead, but most organisations are blocked by people, not technology. Skills gaps, weak data fluency and shaky governance turn pilots into bottlenecks. Mehdi Paryavi explains how HR and L&D can build AI literacy, upskill leaders, embed guardrails and create continuous learning that keeps pace with change. Artificial Intelligence is transforming economies, industries and workplaces. A report from LinkedIn found that three times more C-suite executives are adding AI literacy skills to their profiles than they were…
Smarter skills for a messy world: Why middle managers are the real organisational stabilisers
Middle managers hold organisations together by translating strategy into everyday decisions, absorbing emotional tension and making meaning when work is messy. These capabilities are too often mislabelled as “soft skills”, leading to underinvestment and burnout. Gary Cookson argues that they are smarter skills and they drive performance, trust and coherence. Emotional intelligence, sense-making and the human work that keeps organisations moving. We need to stop calling them “soft skills.” That’s a misleading label. If emotional intelligence, judgement, communication and adaptability…
The five power skills that will matter most as AI reshapes work
As AI embeds itself into organisations, the focus shifts to the human capabilities it cannot replace. Nicki Morris explores five priorities for workforce development: AI literacy, clear communication and prompting, reflective critical thinking, emotional and ethical judgement, and creativity. For L&D teams, the challenge is building these skills at scale. There was no single moment when work changed, no announcement, no countdown; it just did. As AI quietly embeds itself into organisations, workflows and leadership decisions, the numbers tell a…
The execution gap in L&D: Why strategic ambitions are outpacing reality
In a world of huge rising demand, reskilling pressure and AI acceleration, L&D keeps saying it must be strategic. But operational data shows execution is where things fail: prioritisation, flow, capacity and measurement. Ryan Austin argues the real shift is operating better, not doing more, and lays out the evidence. Over the past decade, the role of learning and development has been steadily redefined. L&D is no longer expected to simply deliver training. The expectation now is far broader and…
Skills, not job titles: Rethinking workforce strategy in the AI age
AI is accelerating change, but so many organisations are still built for stability, not speed. Toby Hough argues that shifting from job titles to a skills-first operating models helps businesses see capability, redeploy talent and retain people. With AI powering skills visibility and managers enabling growth, organisations can adapt faster. AI is reshaping work at speed. New tools are emerging regularly, automating tasks, augmenting decisions and changing what “good” looks like at every level. However, while technology is evolving quickly,…
Faster hiring or better hiring? Finding the human balance with AI
As artificial intelligence reshapes Talent Acquisition, organisations are gaining speed, scale and consistency across screening, scheduling and candidate engagement. Yet automation can amplify bias, erode trust and weaken human connection. Kavneet Kaur explores where AI delivers value, where it falls short, and how recruiters can protect fairness, empathy and judgment. The landscape of Talent Acquisition is undergoing a significant transformation, driven by the rapid adoption of Artificial Intelligence (AI). What was once a largely manual and relationship-driven function is now…
The TJ L&D Influence Report 2026
After months exploring why L&D’s best evidence and intentions still stall, Editor Jo Cook shares a new report shaped by Training Journal’s 60th Anniversary Conference. It introduces the Readiness Enablers Index and highlights practical conditions like stakeholder access, data, experimentation and support. Download it free and join the 2026 survey. What helps L&D move from good ideas and strong intentions to meaningful action? That question sits at the heart of this new report. At the centre of the report is…
Polycrisis mode: Why L&D needs an operating system, not a wish list
In time defined by AI, uncertainty and shifting norms, Phil Reddall argues L&D must stop reacting and start navigating. Using the Global Sentiment Survey and a Learning Operations mindset, he shows how data, business alignment and clear pillars help teams measure maturity, break silos and stay useful, today and beyond. “It’s time to draw our own map.” Don Taylor’s line from the Global Sentiment Survey (GSS 2026) has stayed with me because it captures something important about the moment we’re…
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