Artificial Intelligence (AI)
AI is changing work. Is L&D changing fast enough?
Dr Ravinder Tulsiani argues that generative AI demands more than basic tool training. L&D must map AI to real work, build judgement and validation skills, update competency frameworks and measure performance impact. The opportunity is to move beyond content delivery and redesign capability for an increasingly AI-enabled workplace at scale. Generative AI is reshaping how work happens. L&D professionals need to look at what exactly is changing about work and how we should we respond. A major Microsoft Research study…
When your boss is an AI bot
David Buchanan and Steve Macaulay explore how AI could reshape leadership, from augmenting decision-making to taking over selected management tasks. They examine the benefits, risks and human implications of bot bosses, and argue that L&D must prepare employees to challenge, collaborate with and, when necessary, override artificial leaders at work. Could artificially intelligent (AI) bots take over leadership roles? What are the implications for human resource management, and for learning and development? AI can display cognitive abilities that allow it…
TJ podcast: L&D needs to stop talking about learning, with Cathy Hoy – episode 332
What does it take for L&D leaders to now think more commercially, connect learning to business outcomes and move way beyond delivery? Cathy Hoy talks strategic thinking, the limits of ROI, the importance of understanding the business, and how L&D can build greater influence, confidence and impact across the organisation. Key takeaways: Podcast summary: Should L&D leaders stop talking about learning? That’s one of the provocations in the latest TJ podcast, where Jo Cook speaks with Cathy Hoy about what it…
The AI fire hydrant: L&D’s new job is to redesign the pipework
AI can make the creation of work dramatically faster. Unless L&D helps their organisation to change how work moves, gets judged and turns into value, the result will be pressure, not progress: stress on teams that are already at capacity, using process that weren’t designed for AI, says Erica Farmer. I keep hearing a version of the same story; someone uses AI to produce a first draft, analysis or set of options in a fraction of the usual time. Their…
Why AI automation fails when organisations move too fast
Redesign workflows before deploying AI to avoid costly failures and build responsible automation. Dr Wendy Lynch explains what organisations can learn from flawed chatbots, biased recruitment tools and rushed cost-cutting, and why governance, stress-testing, human oversight and thoughtful process design are the foundations of effective, trustworthy AI adoption at scale. AI Automation is expanding exponentially and improving rapidly. As we leap ahead, it’s helpful to learn from the stumbles made by early pioneers. The cautionary tales around AI tend to…
Training has 24 months to prove its worth
Brad Batesole proposes that AI gives L&D leaders a rare chance to prove learning’s impact on performance and business results. As budgets tighten and scrutiny grows, organisations that measure what matters, personalise development and act now can turn learning into a lasting strategic advantage over slower-moving competitors in the market. Something changed in the last two years that most L&D leaders don’t quite know what to do with. For the first time, the technology exists to connect training activity directly…
TJ podcast: Building L&D influence in a changing world, with Don Taylor – episode 331
Showing value, building influence and developing the skills to operate strategically are becoming increasingly urgent priorities for L&D. In this TJ podcast conversation, Jo Cook and Don Taylor explore AI-driven uncertainty, entrepreneurial leadership, changing expectations of the profession, and why relationships, listening and human connection could matter more than ever. Key takeaways: Created by ChatGPT Podcast summary: Created by ChatpGPT Jo Cook is joined by Don Taylor to explore why showing value and building influence have become increasingly urgent for…
AI should enable your L&D goals, not hijack them
AI will not transform learning through technology alone, warns Gaurav Gupta. For L&D leaders, the real value comes from aligning AI with strategic goals, engaging practitioners in experimentation, and addressing employee fears. Success depends less on the tools themselves and more on the human behaviours, decisions and culture surrounding them. The race to adopt AI has hit L&D with full force. Organisations are investing heavily in AI-powered platforms, chatbots, and learning management systems. Yet, the return on these investments has…
How L&D can build the agility that AI adoption demands
As organisations race to adopt AI, Tristan Boutros argues that technology alone is not enough. Real progress depends on agile learning cultures, adaptive talent and psychological safety. For L&D leaders, the task is to build human capability that helps organisations experiment, learn quickly and turn AI into long lasting value. Artificial intelligence is advancing faster than most organisations can comfortably keep up with. New tools promise efficiency and scale, but many AI initiatives stall, underdeliver or even quietly disappear. For…
AI is exposing L&D’s value problem
Generative AI is accelerating content creation, but Dr Ravinder Tulsiani argues that speed and volume are not the same as value. For L&D, the real opportunity is to move beyond mere output and focus on capability, judgement and measurable performance change, especially where organisations need stronger human decision-making most. It’s a moment many of us will recognise: A well-meaning stakeholder asks for a new learning module. The problem is described vaguely, inconsistent performance, missed decisions, something “not landing”. The solution,…
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