Artificial Intelligence (AI)

Overwhelmed Worker with 'Busy' Paperwork Stack

Three AI adoption patterns that look busy but break performance

Fahed Bizzari

Fahed Bizzari argues most organisations are just drifting into AI use, creating activity without dependable performance. He outlines three common patterns: waiting, rolling tools out, and mandating use, all of which fuel shadow AI: uneven quality and rework. He shows how L&D can build role-based capability, checking habits and accountability. Most organisations are already living with AI at work. People use it to draft, summarise, rewrite and plan. Some outputs are good. Most are just fast. A lot is quietly…

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Workslop and the illusion of progress in the age of AI

Jenna Tiffany

Rushing AI into workflows can produce polished ‘workslop’ that masks shallow thinking, wastes time and erodes trust. Jenna Tiffany sets out a human-centred antidote: start with purpose, define boundaries, train people and tools, make human review non-negotiable, and reward outcomes over output so organisations keep judgment, culture and quality intact. In today’s workplace, many organisations are effectively handing their keys to a stranger by deploying artificial intelligence (AI) tools without a clear strategy. In doing so, they may believe they’re…

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Into the unknown: Why 2026 marks a turning point for L&D

Donald H Taylor

Donald H Taylor shares insight from his 2026 L&D Global Sentiment Survey, which shows a profession leaving familiar patterns behind. AI is foundational but no longer the only story, as budgets tighten and value demands intensify. Yet practitioners are acting: embedding AI, using data, redesigning learning, and redefining L&D’s role. The 2026 L&D Global Sentiment Survey (GSS) may prove to be the most significant in its thirteen-year history – not because it signals a single dominant trend, but because it…

Goal setting 2026 concept. Books stacked with a bookmark reading "LEARN IN 2026.

Ready or not, 2026 is the year of skills

Mark Onisk

AI is reshaping UK work, yet readiness is patchy and shortages still persist. Mark Onisk argues that 2026 demands skills-based workforce orchestration, tighter skills governance, smarter AI-human collaboration and scaled leadership development. Organisations that embed learning in the flow of work and prioritise high-impact skills can turn disruption into advantage. The UK workforce is at a turning point. AI is reshaping roles, but adoption and readiness vary widely across sectors. Skills England warns of persistent barriers, including low foundational literacy,…

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Is your organisation truly data-driven – or just investing in tech?

Jake O’Gorman

Drawing on award-winning examples from healthcare, justice, media and policing, Jake O’Gorman argues that data-driven transformation depends on people, not platforms. He writes about why leaders must prioritise data quality, skills and ethical governance and shares stories that start with real problems, build confidence to turn evidence into everyday decisions. Despite billions invested in digital transformation, far too many organisations confuse technology spend with evidence-based leadership. In my roles at Corndel, from leading on Data and AI Strategy to serving…

Glowing neon sign on brick wall displays Trends above 2026 within rounded rectangle, symbolizing future outlook, business, and forecasting year

2026 is the year L&D operationalises AI, without losing the human touch

In 2026, L&D must embed AI into real workflows, redesign roles and focus on measurable outcomes, without sacrificing trust, culture and wellbeing. Drawing on views from leaders across HR, learning and analytics, TJ’s Editor Jo Cook explores three pressure points: human plus AI, adaptive learning, and business focus without overwhelm. In 2026, L&D has to stop treating AI as a bolt-on project and start treating it as part of how work gets done and shows up in workflows. Will organisations…

Businesswoman Analyzing Data with AI Assistant in Modern Environment

Beyond generative: The leadership playbook for agentic AI learning

Johnson Wong

As agentic AI moves to setting goals and acting, workplace learning is shifting into the flow of work. Johnson Wong argues leaders must design AI-enabled workflows, reskill for human oversight, and enable department alignment of IT, operations and the people profession to turn continuous, embedded learning into measurable performance gains. Enterprises around the world are entering a new phase of digital transformation, one defined not just by automation, but by intelligent collaboration between humans and autonomous digital agents. This shift…

AI processes customer feedback and reviews to provide insights, sentiment analysis, and suggestions for service improvement and better user experience Vouch

Practice makes profitable: How immersive AI roleplay drives productivity, ROI and lasting skill transfer

Doug Stephen

Most training fails because learners do not practise enough to turn insight into habit. Doug Stephen explains how immersive, AI-mediated roleplay enables realistic, psychologically safe repetition with immediate feedback, spaced over time and tied to business metrics. The result is faster proficiency, better transfer and clearer ROI without heroic analytics. The uncomfortable truth about most corporate training is that people don’t get enough repetitions to make it a new habit. We ask a new manager to navigate a high stakes…

Balancing AI technology with human intelligence in modern business

AI isn’t the threat to Jobs. The real risk is the UK not embracing AI Skills

Giles Smith

We know that AI is already reshaping how we learn, work, and adapt. The danger for L&D is choosing to stand still. Giles Smith explores how personalised, contextualised learning can close skills gaps, support educators, and help businesses turn training into growth, boosting opportunity and resilience for a better future. AI has quietly taken over my daily life. It’s woven itself into my routines so seamlessly that I barely noticed, until I realised how much I rely on it. I…

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Is the UK’s “free AI training” platform actually helping your people — or giving leaders false confidence?

Erica Farmer

Erica Farmer argues the UK government’s free AI training platform is a useful signal, not a silver bullet. Without learning design, emotional reassurance and workplace context, ‘beginner’ pathways become friction, drop-off and inequality. Erica highlights L&D and HR must build an internal spine that turns content into confident behaviour change. The UK government’s new free AI training platform has landed with a lot of fanfare. Social feeds have gone into celebration mode: “Finally! A national solution. Ten million workers upskilled…