L&D Professionals

Case study analysis report for business performance and marketing results, data driven research summary supporting management decisions, planning and investment evaluation for stakeholders

Is your organisation truly data-driven – or just investing in tech?

Jake O’Gorman

Drawing on award-winning examples from healthcare, justice, media and policing, Jake O’Gorman argues that data-driven transformation depends on people, not platforms. He writes about why leaders must prioritise data quality, skills and ethical governance and shares stories that start with real problems, build confidence to turn evidence into everyday decisions. Despite billions invested in digital transformation, far too many organisations confuse technology spend with evidence-based leadership. In my roles at Corndel, from leading on Data and AI Strategy to serving…

podcast microphone background, Generative IA

“Workplace learning is at its best when it sounds like real work”

Training Journal

TJ Editor Jo Cook comments about the new Podcast Learning Festival, hosted by Andrew Jacobs in London, February 2026: “We strive for the most efficient and realistic learning interventions, and workplace learning is at its best when it sounds like real work: curious, human and specific. The Podcast Learning Festival brings learning and conversation craft into the same room, so we can build audio that travels, lasts, and genuinely changes what happens for people every day at work.” The Podcast…

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2026 is the year L&D operationalises AI, without losing the human touch

In 2026, L&D must embed AI into real workflows, redesign roles and focus on measurable outcomes, without sacrificing trust, culture and wellbeing. Drawing on views from leaders across HR, learning and analytics, TJ’s Editor Jo Cook explores three pressure points: human plus AI, adaptive learning, and business focus without overwhelm. In 2026, L&D has to stop treating AI as a bolt-on project and start treating it as part of how work gets done and shows up in workflows. Will organisations…

Hand arranging wooden blocks with icons representing iterative processes, collaboration, fast delivery, feedback, and adaptability in business.

Designing learning for a world that does not sit still

Steve George

Steve George explores why L&D struggles when work shifts faster than programmes can adapt. He highlights cognitive agility and unlearning as essential performance enablers, offering practical design ideas including messy scenarios, changing case studies, and shorter learning cycles. All to build reflection into daily work and strengthen resilience amid uncertainty. Imagine rolling out a carefully planned learning programme, only to find that halfway through, priorities have shifted and the roles it supports no longer look the same. At a recent…

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Beyond generative: The leadership playbook for agentic AI learning

Johnson Wong

As agentic AI moves to setting goals and acting, workplace learning is shifting into the flow of work. Johnson Wong argues leaders must design AI-enabled workflows, reskill for human oversight, and enable department alignment of IT, operations and the people profession to turn continuous, embedded learning into measurable performance gains. Enterprises around the world are entering a new phase of digital transformation, one defined not just by automation, but by intelligent collaboration between humans and autonomous digital agents. This shift…

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Practice makes profitable: How immersive AI roleplay drives productivity, ROI and lasting skill transfer

Doug Stephen

Most training fails because learners do not practise enough to turn insight into habit. Doug Stephen explains how immersive, AI-mediated roleplay enables realistic, psychologically safe repetition with immediate feedback, spaced over time and tied to business metrics. The result is faster proficiency, better transfer and clearer ROI without heroic analytics. The uncomfortable truth about most corporate training is that people don’t get enough repetitions to make it a new habit. We ask a new manager to navigate a high stakes…

Balancing AI technology with human intelligence in modern business

AI isn’t the threat to Jobs. The real risk is the UK not embracing AI Skills

Giles Smith

We know that AI is already reshaping how we learn, work, and adapt. The danger for L&D is choosing to stand still. Giles Smith explores how personalised, contextualised learning can close skills gaps, support educators, and help businesses turn training into growth, boosting opportunity and resilience for a better future. AI has quietly taken over my daily life. It’s woven itself into my routines so seamlessly that I barely noticed, until I realised how much I rely on it. I…

A student interacting with a futuristic interface.

Is the UK’s “free AI training” platform actually helping your people — or giving leaders false confidence?

Erica Farmer

Erica Farmer argues the UK government’s free AI training platform is a useful signal, not a silver bullet. Without learning design, emotional reassurance and workplace context, ‘beginner’ pathways become friction, drop-off and inequality. Erica highlights L&D and HR must build an internal spine that turns content into confident behaviour change. The UK government’s new free AI training platform has landed with a lot of fanfare. Social feeds have gone into celebration mode: “Finally! A national solution. Ten million workers upskilled…

The six biggest challenges keeping L&D professionals up at night

Training Journal

L&D teams are operating in a climate of constant change. Economic pressure, digital acceleration and shifting workforce expectations have placed capability development at the centre of organisational strategy. Yet teams responsible for delivering this capability often face shrinking budgets, rising expectations and increasing scrutiny. Totara share a resource to help. A new eBook from Totara, The Six Biggest Challenges Keeping L&D Professionals Up at Night, examines the forces shaping the future of workplace learning. It highlights the tensions many HR…

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The Uncertainty Toolkit – book review

Cathy Hoy

Cathy Hoy investigates why competency-based L&D falls short when uncertainty, not skill, blocks performance. Drawing on Sam Conniff and Katherine Templar Lewis’s new book The Uncertainty Toolkit, she highlights evidence from UCL research, practical exercises and new metrics for tolerance. The aim is to shift teams from threat to challenge. Book: The Uncertainty ToolkitAuthors: Sam Conniff and Katherine Templar Lewis For years, learning and development has been built on competency; we spot a gap, design a course, and measure if…