L&D Professionals

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Stop focusing on training delivery and start driving business performance

Johnson Wong

The most valuable development opportunities don’t always happen in a classroom. Johnson Wong explores how organisations can turn everyday experiences, collaboration and reflection into powerful drivers of performance. From empowering managers to encouraging knowledge sharing, he explains why embedding learning into work is essential for adaptability, innovation and long-term success. In today’s volatile business environment, organisations are under increasing pressure to adapt quickly to technological disruption, changing workforce expectations and evolving customer demands. Yet many organisations continue to approach learning…

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AI is speeding up work, but can your organisation keep up?

Erica Farmer

AI promises greater productivity, but hidden workloads, unchecked errors and growing risks are challenging that narrative. Erica Farmer explores why learning and compliance professionals must work together to rethink accountability, strengthen human oversight and equip employees with the confidence to challenge AI outputs before costly mistakes become big organisational failures. The one thing I hear myself saying to many people right now is, ‘there is no playbook for AI’. Typically, with new system and software deployments we rely on case…

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A Manager’s Guide to Self-Development – book review

Olga Anishenkova

What does it take to become a better manager, and can a book help? Olga Anishenkova explores The Manager’s Guide to Self-Development, examining its practical exercises, reflective approach and emphasis on personal responsibility, while considering its strengths and limitations as a resource for leaders at every stage of their careers. Book: A Manager’s Guide to Self-DevelopmentAuthor: Mike Pedler, John Burgoyne, Tom Boydell, Joan Keevill, Kevin Roe and Jean-Anne Stewart For a long time, I have held the belief that any…

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What if the biggest workplace risks are hiding in plain sight?

Laura Brennan

Employee disengagement rarely happens overnight, yet organisations often miss the subtle behavioural changes that signal much trouble ahead. Laura Brennan explores why traditional performance measures fail to capture emerging problems, and how recognising withdrawal, mistrust and declining collaboration could help leaders prevent costly consequences before they become impossible to ignore. In 2024, the drop in global employee engagement cost the world economy $438 billion in lost productivity. This wasn’t through redundancy or restructure, but through the quiet, cumulative effect of…

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Resistance to your capability framework is almost always rational

Ben Satchwell

Ben Satchwell argues that pushback on capability frameworks is usually rational feedback, not irrational resistance. Drawing on established research, Ben shows common objections often signal solvable issues: weak co-design, unclear data use, ignored history, time burden, or a missing personal why. Instead, ask what would need to change for support. When people push back on a new capability framework, the project team tends to file it under “resistance to change”, as though resistance were an irrational reflex to be managed,…

The one-page brief that could save your next training video

Liam Mead

Creating effective training videos takes more than just good filming and editing. Liam Mead shares five essential questions L&D teams should answer before production begins, from defining learning objectives and understanding audiences to managing approvals and deliverables, helping organisations avoid costly mistakes and create videos that genuinely support workplace learning. What if your training video is destined to fail before anyone even picks up a camera? Organisations can spend considerable time and money producing polished, professional learning videos, only to…

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Why financial literacy training belongs in the workplace

Thomas Drury

Financial awareness is high, yet many employees struggle to turn knowledge into meaningful action. Thomas Drury argues that workplace financial education needs a rethink, exploring how L&D teams can remove barriers, personalise support and connect learning to real financial decisions, while measuring success through behaviour change rather than course completion. The case for workplace financial education has been made before, but it’s usually made the wrong way. The framing tends to be “people don’t know about ISAs, pensions or fraud…

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Change doesn’t need more intensity, it needs more precision

Ravinder Tulsiani

Organisations often respond to mounting pressure by adding more activity, yet execution suffers when people are overwhelmed. Dr Ravinder Tulsiani argues that effective change depends on precision, consistency and reinforcing a small number of critical behaviours in real work, helping leaders turn urgency into sustainable performance rather than organisational noise. AI is making many CEOs feel that slow adaptation is no longer a strategic inconvenience: It’s a survival risk. Move fast or fall behind. Therefore, responses become predictable. More investment,…

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Corporate training is broken and immersive learning could fix it

Jo Living

What if better workplace learning meant less instruction and more experience? Jo Living challenges traditional approaches to L&D, arguing that meaningful behaviour change comes through practice, reflection and real decision-making. From poker simulations to immersive experiences, she explores how organisations can bridge the gap between knowledge delivery and workplace performance. Companies invest billions each year on learning and development, yet much of it fails to change behaviour in any meaningful way. The issue is not resources or intent, it’s that…

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Gen Z doesn’t want another training course

Trent Cotton

Gen Z is taking control of its professional development, but traditional training approaches risk holding young workers back. Trent Cotton explores why self-directed learning is reshaping expectations and how L&D teams can respond with personalised pathways, meaningful mentorship and opportunities that build on existing skills rather than starting from scratch. Think about an athlete who shows up to pre-season already in shape. They have done the work before competition time, studied the playbook and built their conditioning on their own…