Technology
TJ podcast: L&D needs to stop talking about learning, with Cathy Hoy – episode 332
What does it take for L&D leaders to now think more commercially, connect learning to business outcomes and move way beyond delivery? Cathy Hoy talks strategic thinking, the limits of ROI, the importance of understanding the business, and how L&D can build greater influence, confidence and impact across the organisation. Key takeaways: Podcast summary: Should L&D leaders stop talking about learning? That’s one of the provocations in the latest TJ podcast, where Jo Cook speaks with Cathy Hoy about what it…
The AI fire hydrant: L&D’s new job is to redesign the pipework
AI can make the creation of work dramatically faster. Unless L&D helps their organisation to change how work moves, gets judged and turns into value, the result will be pressure, not progress: stress on teams that are already at capacity, using process that weren’t designed for AI, says Erica Farmer. I keep hearing a version of the same story; someone uses AI to produce a first draft, analysis or set of options in a fraction of the usual time. Their…
Why AI automation fails when organisations move too fast
Redesign workflows before deploying AI to avoid costly failures and build responsible automation. Dr Wendy Lynch explains what organisations can learn from flawed chatbots, biased recruitment tools and rushed cost-cutting, and why governance, stress-testing, human oversight and thoughtful process design are the foundations of effective, trustworthy AI adoption at scale. AI Automation is expanding exponentially and improving rapidly. As we leap ahead, it’s helpful to learn from the stumbles made by early pioneers. The cautionary tales around AI tend to…
TJ podcast: Building L&D influence in a changing world, with Don Taylor – episode 331
Showing value, building influence and developing the skills to operate strategically are becoming increasingly urgent priorities for L&D. In this TJ podcast conversation, Jo Cook and Don Taylor explore AI-driven uncertainty, entrepreneurial leadership, changing expectations of the profession, and why relationships, listening and human connection could matter more than ever. Key takeaways: Created by ChatGPT Podcast summary: Created by ChatpGPT Jo Cook is joined by Don Taylor to explore why showing value and building influence have become increasingly urgent for…
From awareness to action: Rethinking cyber training after M&S and Co-op
As cyber-attacks grow more sophisticated, organisations cannot rely on compliance training alone. Nick Petschek argues that L&D leaders must drive behavioural change through realistic simulations, cross-functional ownership and a culture where employees feel urgency, think critically under pressure and treat cyber security as everyone’s responsibility, every single day at work. Last summer we saw two of the UK’s largest retailers experience devastating cyber-attacks. M&S reported approximately £300 million in losses with empty shelves and online shopping services entirely shut down…
Employee engagement is rising up the agenda. So why can’t leaders agree on what it is?
Alice Desbouvrie argues that employee engagement improves when leaders share a clear definition of what it means. Without that alignment, learning, communication and support become easily fragmented. Lisa explores why consistent leadership thinking matters, how disengagement affects performance and retention, and what organisations can do to build stronger workplace connection. According to LumApps’ Future of Work Index Report, nearly 70% of senior leaders say employee engagement has become an increased priority for their organisation over the past two years. This…
Immersive learning platforms can close the readiness gap
Organisations need faster, more practical ways to prepare everyone for disruption. Lawrie Day explores why immersive, scenario-based learning, and the right platform, can help L&D leaders move beyond tick-box training, strengthen resilience, improve readiness, and deliver measurable results in a world shaped by cyber threats, regulation, and ever constant change. We live in a complex business world full of digital change and external factors impacting a business such as politics and increasing regulation. There’s an ever-increasing need for organisations to…
Why AI-native learning is the next big shift for L&D
Nicola Cox explores why workplace learning needs to move beyond AI add-ons and build intelligent ecosystems that connect skills, content and performance. As MCP servers and agentic AI reshape daily workflows, L&D leaders have a chance to make learning more proactive, responsible and embedded in the tools people already use. For years, learning technology has been defined by the next big feature, and lately, almost all of them have been AI. Smart search here, auto-tagging there, a new assistant tool…
The Platinum Workforce – book review
In The Platinum Workforce, futurist Trond Arne Undheim maps how AI, IoT and biotech could reshape jobs and spawn new roles. Catherine Dock reviews the book’s practical role frameworks, credible case studies and warnings about disruption for white-collar work, and asks what skills we should learn, teach and question next. Book: The Platinum WorkforceAuthor: Trond Arne Undheim As someone who has run Technology Learning & Development organisations, I was excited to read this book. I’m also as the parent of…
TJ podcast: The rise of the supermanager: Why AI transformation still needs human leadership – episode 330
Julia Bersin joins Jo Cook to explore the rise of the supermanager and why AI transformation still depends on human leadership. As organisations rethink management layers, managers remain critical to trust, experimentation and adoption, helping teams turn AI investment into meaningful change rather than another tool-led initiative with limited impact. Key takeaways: Created by ChatpGPT Podcast summary: Created by ChatpGPT Jo Cook speaks with Julia Bersin, Director of Research at The Josh Bersin Company, about the changing role of managers…
Want smart, useful L&D insight in your inbox (without the fluff)?
Subscribe to our weekly newsletter for Editor-only commentary, and exclusive insight that isn’t published anywhere else online.
If you want a quick roundup of what matters, fresh ideas you can use, and the best new reads from Training Journal, this is where it lands
It’s free, only takes a minute, and you can unsubscribe any time.
