Technology
How smarter training cultures could spark the next wave of productivity
New research with insights from 2,000 employees shows strong appetite for lifelong learning, yet confidence in emerging skills is fragile and access to practical development tools varies sharply by sector. Emma O’Dell argues employers must move from episodic training to continuous learning, equitable digital access, and pathways built for change. There is a particular kind of frustration that comes from wanting to grow and finding that the opportunities around you haven’t yet evolved to match your ambition. New research from…
Women’s voices are being targeted online and event platforms must respond
Women-led online events linked to International Women’s Day were reported to have been disrupted with explicit content and coordinated interference. The abhorrent incidents have sparked calls for stronger platform safeguards and a renewed focus on practical event security, raising wider questions about safety, visibility and participation in professional digital spaces. Online events are now a normal part of working life, but recent attacks on women-led sessions are a reminder that digital participation is still not equally safe for everyone. A…
Three AI adoption patterns that look busy but break performance
Fahed Bizzari argues most organisations are just drifting into AI use, creating activity without dependable performance. He outlines three common patterns: waiting, rolling tools out, and mandating use, all of which fuel shadow AI: uneven quality and rework. He shows how L&D can build role-based capability, checking habits and accountability. Most organisations are already living with AI at work. People use it to draft, summarise, rewrite and plan. Some outputs are good. Most are just fast. A lot is quietly…
Beyond generative: The leadership playbook for agentic AI learning
As agentic AI moves to setting goals and acting, workplace learning is shifting into the flow of work. Johnson Wong argues leaders must design AI-enabled workflows, reskill for human oversight, and enable department alignment of IT, operations and the people profession to turn continuous, embedded learning into measurable performance gains. Enterprises around the world are entering a new phase of digital transformation, one defined not just by automation, but by intelligent collaboration between humans and autonomous digital agents. This shift…
The return of the ‘office first’ culture and what that means for learning
As organisations shift back to office-first policies, L&D has a critical role to play. Jennie Marshall explores how learning professionals can turn a logistical pivot into a cultural opportunity, redefining connection, trust and inclusion, and ensuring that presence in the office doesn’t come at the expense of performance or purpose. It’s back. The phrase that many thought we’d left behind in 2019: “We’re returning to the office.” After years of hybrid experiments, kitchen-table working, and virtual everything, many organisations are…
From training to transfer: Why capability breaks when workers move
As workforces grow more mobile across the Gulf states, learning systems struggle to keep up. People carry skills from site to site, but proof of capability often gets lost along the way. For L&D professionals supporting Gulf-facing or cross-border teams, Vardhan Kapoor and Shubham Choudhary share some handy practical solutions Picture the scene: a technician completes safety training; an operator renews a licence a supervisor signs off competence. Then the worker changes site, employer or project, and suddenly none of it seems to count. For L&D teams supporting Gulf-facing or cross-border workforces, this…
TJ interviews: Euan Crosby on making AI work for learning, careers and talent
Jo Cook chats with Euan Crosby, Director of Global Talent Acquisition at Litmos, about how AI is reshaping skills, learning and careers. He shares why training often feels overwhelming, how personalised development makes a difference, and what organisations can do to keep people confident, engaged and growing as work evolves Training Journal: With AI being so impactful, how can organisations encourage everyone to embrace something so big, and potentially overwhelming? Euan Crosby: The opportunities for AI integration in today’s workplace are vast and, consequently, overwhelming…
AI at the top: Pressure, paralysis and performative action in the C-suite
AI is a board-level priority, yet research shows many executives lack the skills to lead it safely and effectively. Wendy Lynch explores the widening AI leadership gap, the huge risks of moving too fast or too slowly, and why a new ‘AI translation’ role may just be the missing link. Artificial intelligence has jumped from an interesting demonstration project to a core pillar of corporate strategy with mind-spinning speed. Three-quarters of corporate leaders expect the technology to transform their industry…
Your team is using AI, but are your prompts letting you down?
AI use in L&D is rising fast, but prompt quality often lags behind. Poor inputs lead to weak outputs, wasted time and reduced learner trust. Drawing on the testing methodologies of verification and validation, together with Dakan and Feller’s 4Ds framework, Catherine Dock explains how to strengthen your AI prompts We know from recent L&D research that Learning teams are using AI more widely to support increased volumes of L&D design delivery, and personalisation of learning at scale. This trend…
TJ podcast: Learning’s human heartbeat: L&D then and now – episode 329
At TJ’s 60th Anniversary Conference, Andrew Jacobs discusses with Laura Overton and Kirsty Lewis what L&D has gained and lost over six decades. The exploration goes from laserdiscs to AI, classrooms to communities, and why social, human learning still matters more than ever for performance, culture, connection and future readiness. Podcast summary: Created by ChatGPT Recorded live at TJ’s 60th Anniversary Conference, this special episode sees Andrew Jacobs take over the Training Journal podcast to host a reflective debate with…
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