Technology
TJ podcast: Building L&D influence in a changing world, with Don Taylor – episode 331
Showing value, building influence and developing the skills to operate strategically are becoming increasingly urgent priorities for L&D. In this TJ podcast conversation, Jo Cook and Don Taylor explore AI-driven uncertainty, entrepreneurial leadership, changing expectations of the profession, and why relationships, listening and human connection could matter more than ever. Key takeaways: Created by ChatGPT Podcast summary: Created by ChatpGPT Jo Cook is joined by Don Taylor to explore why showing value and building influence have become increasingly urgent for…
From awareness to action: Rethinking cyber training after M&S and Co-op
As cyber-attacks grow more sophisticated, organisations cannot rely on compliance training alone. Nick Petschek argues that L&D leaders must drive behavioural change through realistic simulations, cross-functional ownership and a culture where employees feel urgency, think critically under pressure and treat cyber security as everyone’s responsibility, every single day at work. Last summer we saw two of the UK’s largest retailers experience devastating cyber-attacks. M&S reported approximately £300 million in losses with empty shelves and online shopping services entirely shut down…
Employee engagement is rising up the agenda. So why can’t leaders agree on what it is?
Alice Desbouvrie argues that employee engagement improves when leaders share a clear definition of what it means. Without that alignment, learning, communication and support become easily fragmented. Lisa explores why consistent leadership thinking matters, how disengagement affects performance and retention, and what organisations can do to build stronger workplace connection. According to LumApps’ Future of Work Index Report, nearly 70% of senior leaders say employee engagement has become an increased priority for their organisation over the past two years. This…
Immersive learning platforms can close the readiness gap
Organisations need faster, more practical ways to prepare everyone for disruption. Lawrie Day explores why immersive, scenario-based learning, and the right platform, can help L&D leaders move beyond tick-box training, strengthen resilience, improve readiness, and deliver measurable results in a world shaped by cyber threats, regulation, and ever constant change. We live in a complex business world full of digital change and external factors impacting a business such as politics and increasing regulation. There’s an ever-increasing need for organisations to…
Why AI-native learning is the next big shift for L&D
Nicola Cox explores why workplace learning needs to move beyond AI add-ons and build intelligent ecosystems that connect skills, content and performance. As MCP servers and agentic AI reshape daily workflows, L&D leaders have a chance to make learning more proactive, responsible and embedded in the tools people already use. For years, learning technology has been defined by the next big feature, and lately, almost all of them have been AI. Smart search here, auto-tagging there, a new assistant tool…
The Platinum Workforce – book review
In The Platinum Workforce, futurist Trond Arne Undheim maps how AI, IoT and biotech could reshape jobs and spawn new roles. Catherine Dock reviews the book’s practical role frameworks, credible case studies and warnings about disruption for white-collar work, and asks what skills we should learn, teach and question next. Book: The Platinum WorkforceAuthor: Trond Arne Undheim As someone who has run Technology Learning & Development organisations, I was excited to read this book. I’m also as the parent of…
TJ podcast: The rise of the supermanager: Why AI transformation still needs human leadership – episode 330
Julia Bersin joins Jo Cook to explore the rise of the supermanager and why AI transformation still depends on human leadership. As organisations rethink management layers, managers remain critical to trust, experimentation and adoption, helping teams turn AI investment into meaningful change rather than another tool-led initiative with limited impact. Key takeaways: Created by ChatpGPT Podcast summary: Created by ChatpGPT Jo Cook speaks with Julia Bersin, Director of Research at The Josh Bersin Company, about the changing role of managers…
From controller to keyboard: Why gamers are an untapped IT pipeline
Could your next cybersecurity analyst be a gamer? Ben Smith explores five gaming-honed strengths, from pattern recognition to resilient problem solving, and shows how L&D can convert them into job-ready capability. Expect practical ideas for onboarding, labs and simulations that bridge technical gaps and expand pipelines beyond traditional credentials today. Speedrunning Super Mario 64 may not appear on a CV, but the skills developed through modern gaming are increasingly relevant to today’s IT workforce. As organisations face ongoing talent shortages…
How smarter training cultures could spark the next wave of productivity
New research with insights from 2,000 employees shows strong appetite for lifelong learning, yet confidence in emerging skills is fragile and access to practical development tools varies sharply by sector. Emma O’Dell argues employers must move from episodic training to continuous learning, equitable digital access, and pathways built for change. There is a particular kind of frustration that comes from wanting to grow and finding that the opportunities around you haven’t yet evolved to match your ambition. New research from…
Women’s voices are being targeted online and event platforms must respond
Women-led online events linked to International Women’s Day were reported to have been disrupted with explicit content and coordinated interference. The abhorrent incidents have sparked calls for stronger platform safeguards and a renewed focus on practical event security, raising wider questions about safety, visibility and participation in professional digital spaces. Online events are now a normal part of working life, but recent attacks on women-led sessions are a reminder that digital participation is still not equally safe for everyone. A…
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