Technology
Your team is using AI, but are your prompts letting you down?
AI use in L&D is rising fast, but prompt quality often lags behind. Poor inputs lead to weak outputs, wasted time and reduced learner trust. Drawing on the testing methodologies of verification and validation, together with Dakan and Feller’s 4Ds framework, Catherine Dock explains how to strengthen your AI prompts We know from recent L&D research that Learning teams are using AI more widely to support increased volumes of L&D design delivery, and personalisation of learning at scale. This trend…
TJ podcast: Learning’s human heartbeat: L&D then and now – episode 329
At TJ’s 60th Anniversary Conference, Andrew Jacobs discusses with Laura Overton and Kirsty Lewis what L&D has gained and lost over six decades. The exploration goes from laserdiscs to AI, classrooms to communities, and why social, human learning still matters more than ever for performance, culture, connection and future readiness. Podcast summary: Created by ChatGPT Recorded live at TJ’s 60th Anniversary Conference, this special episode sees Andrew Jacobs take over the Training Journal podcast to host a reflective debate with…
My book ‘AI for People Professionals’ was a human-first experiment
Behind the pages of a book shaped by humans and machines, Erica Farmer shares the creative highs, challenges and lessons from writing ‘AI for People Professionals’. From neurodivergent-friendly workflows to AI-supported thinking, it’s a candid look at what it means to write about the future of work in real time. When I started writing my book AI for People Professionals, I had no idea how much of a creative, emotional and intellectual rollercoaster it would be. This wasn’t just a…
Learning as infrastructure: the rise of the capability operating system
By 2035, skills graphs, adaptive learning, and trustworthy analytics will turn corporate learning into a true capability operating system. From course catalogs to capability supply chains, learning leaders must build now to thrive in the next decade. Dr. Ravinder Tulsiani looks at how AI and ecosystems will redefine corporate learning. Corporate learning is entering a systems era. By 2035, the center of gravity will move from long courses and static catalogs to a capability operating system, a connected stack that…
From skills crisis to skills opportunity: Navigating the erosion of human expertise in the age of AI
As AI accelerates workplace transformation, from the everyday to the strategic, UK organisations face a dual challenge: closing persistent skills gaps and preserving human expertise. Jennie Marshall explores how a strategic, people-first approach to lifelong learning, ethical AI, and human-AI collaboration can help businesses turn disruption into a long-term advantage. The United Kingdom stands at a pivotal crossroads in its economic and educational history. The persistent skills shortage, coupled with the rapid advancement of artificial intelligence (AI), presents a complex…
From vendor to value partner: Turning learning conversations into real impact
External training providers face cultural barriers, politics and self-doubt when pushing for real impact. This conversation uncovers how to secure supervisor buy in, differentiate your offer, harness digital nudges, and use AI as a practice partner so that learning translates into behaviour change and business value inside modern organisations today. This discussion explores how external training providers move from delivering isolated events to shaping real organisational impact. It tackles the fear of challenging clients, the politics around “admitting we missed…
TJ podcast: Beyond courses: How AI transforms L&D into a strategic business partnership – episode 328
In this episode, Josh Bersin, Erica Farmer and Laura Overton join Jo Cook to unpack how AI is shifting L&D from static courses to adaptive support. They explore dynamic content, practice with AI coaching, and why learning teams must redefine impact in terms of performance, relevance, and real business value. Key takeaways: Created by CleanVoice Podcast summary: Created by CleanVoice and edited by ChatGPT Jo Cook, Erica Farmer, and Josh Bersin explore how AI is reshaping learning and development from…
The next five years in L&D will change everything
L&D is undergoing its biggest shift in decades. At World of Learning 2025, 17 experts shared bold, insightful answers on what’s coming next. From AI to skills strategies and culture shifts, Kirstie Greany explores what the profession must prioritise to stay human, strategic and impactful over the next five years. Learning and development as an industry is at a turning point, a tipping point, or is that an inflection point? If the conversations at this year’s World of Learning Conference…
Learning as infrastructure: The rise of the capability operating system
By 2035, skills graphs, adaptive learning, and trustworthy analytics will turn corporate learning into a true capability operating system. From course catalogs to capability supply chains, learning leaders must build now to thrive in the next decade. Dr. Ravinder Tulsiani looks at how AI and ecosystems will redefine corporate learning. Corporate learning is entering a systems era. By 2035, the center of gravity will move from long courses and static catalogs to a capability operating system, a connected stack that…
How AI is transforming whistleblower culture at work
Shannon Walker explores how AI-powered whistleblowing platforms can close the trust gap in traditional reporting systems. With L&D professionals playing a key role in enabling psychological safety, these digital tools offer smarter, more confidential ways to speak up—transforming how organisations address misconduct and build cultures of transparency and accountability. Artificial intelligence (AI) is revolutionising how organisations handle whistleblowing. That’s because as businesses strive to create environments where employees feel psychologically safe, traditional reporting systems often fall short. Learning and development…
Want smart, useful L&D insight in your inbox (without the fluff)?
Subscribe to our weekly newsletter for Editor-only commentary, and exclusive insight that isn’t published anywhere else online.
If you want a quick roundup of what matters, fresh ideas you can use, and the best new reads from Training Journal, this is where it lands
It’s free, only takes a minute, and you can unsubscribe any time.
