Technology
From vendor to value partner: Turning learning conversations into real impact
External training providers face cultural barriers, politics and self-doubt when pushing for real impact. This conversation uncovers how to secure supervisor buy in, differentiate your offer, harness digital nudges, and use AI as a practice partner so that learning translates into behaviour change and business value inside modern organisations today. This discussion explores how external training providers move from delivering isolated events to shaping real organisational impact. It tackles the fear of challenging clients, the politics around “admitting we missed…
TJ podcast: Beyond courses: How AI transforms L&D into a strategic business partnership – episode 328
In this episode, Josh Bersin, Erica Farmer and Laura Overton join Jo Cook to unpack how AI is shifting L&D from static courses to adaptive support. They explore dynamic content, practice with AI coaching, and why learning teams must redefine impact in terms of performance, relevance, and real business value. Key takeaways: Created by CleanVoice Podcast summary: Created by CleanVoice and edited by ChatGPT Jo Cook, Erica Farmer, and Josh Bersin explore how AI is reshaping learning and development from…
The next five years in L&D will change everything
L&D is undergoing its biggest shift in decades. At World of Learning 2025, 17 experts shared bold, insightful answers on what’s coming next. From AI to skills strategies and culture shifts, Kirstie Greany explores what the profession must prioritise to stay human, strategic and impactful over the next five years. Learning and development as an industry is at a turning point, a tipping point, or is that an inflection point? If the conversations at this year’s World of Learning Conference…
Learning as infrastructure: The rise of the capability operating system
By 2035, skills graphs, adaptive learning, and trustworthy analytics will turn corporate learning into a true capability operating system. From course catalogs to capability supply chains, learning leaders must build now to thrive in the next decade. Dr. Ravinder Tulsiani looks at how AI and ecosystems will redefine corporate learning. Corporate learning is entering a systems era. By 2035, the center of gravity will move from long courses and static catalogs to a capability operating system, a connected stack that…
How AI is transforming whistleblower culture at work
Shannon Walker explores how AI-powered whistleblowing platforms can close the trust gap in traditional reporting systems. With L&D professionals playing a key role in enabling psychological safety, these digital tools offer smarter, more confidential ways to speak up—transforming how organisations address misconduct and build cultures of transparency and accountability. Artificial intelligence (AI) is revolutionising how organisations handle whistleblowing. That’s because as businesses strive to create environments where employees feel psychologically safe, traditional reporting systems often fall short. Learning and development…
New shifts and trends in cybersecurity
The cybersecurity landscape is shifting rapidly, with AI-fuelled attacks, evolving malware, and cloud vulnerabilities becoming increasingly hard to manage. Nazy Fouladirad explores the key threats businesses face today, from Internet of Things risks to critical staffing shortages, and why proactive, intelligent defence is the only way for businesses stay ahead. With every year that passes, there are a wide range of new digital threats that businesses in all industries need to track and defend themselves against. Unfortunately, the speed at…
Stop building and hoping: why client-first thinking is reshaping IT and training
Clients are navigating a perfect storm of regulation, deeper cyber threats and complex AI disruption. Valerie Merrill explores why off-the-shelf training and tech no longer cut it, and how providers must shift towards customised, compliance-savvy solutions that reflect the real challenges facing today’s organisations and the people who power them. The maxim “if you build it, they will come” has long shaped the ambitions of IT innovators and training providers. Also, as trainers we do have preferences over the courses…
Is app overload the new burnout when it comes to workplace L&D?
L&D teams face a quiet but costly threat: learning is lost in the noise of tool fatigue. Disconnected platforms pile up, learners disengage, and training becomes just another task. Will Emmerson explores how integrating systems and simplifying access can make learning part of everyday work, not an overwhelming digital chore. It wasn’t too long ago that burnout was the workplace epidemic of the moment. Long hours, bulging inboxes, and frazzled employees dominated the headlines. Today, however, a new form of…
Trust training: why screening is now part of the people development conversation
Mathew Armstrong explores how AI-generated deepfakes are slipping into hiring and onboarding, challenging trust for everyone right from the very start. Screening is no longer just compliance; it’s about creating inclusive, intelligent processes that protect culture, improve learning, and strengthen performance — ensuring every new hire relationship begins with genuine confidence. A team leader spotted something strange. A new hire had passed the interviews and was preparing to start onboarding. They had already made it through the standard screening process,…
Burnout in the basement: The unseen cost of ignoring cyber awareness
René-Sylvain Bédard exposes the leadership gaps fuelling cybersecurity burnout. From misplaced responsibility to executive blind spots, cyber teams are left overwhelmed and unheard. He argues for a shift in mindset, where L&D plays a vital role in awareness, resilience, and restoring balance for those defending us against constant digital threats. In most organisations today, cybersecurity knowledge is often overlooked in employee training, leaving both staff and dedicated cyber teams overworked and exposed. Based on this, and the rise of cyberattacks,…
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