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The real challenge of AI adoption: JPMorgan’s culture and confidence during change

Nick Petschek

JPMorgan’s AI rollout shows that successful adoption depends less on the technology itself and more on trust, transparency and ownership. Nick Petschek argues that L&D leaders must treat AI implementation as a cultural change effort, helping people feel safe to experiment, shaping use through feedback and building confidence over time. The decision by American multinational banking institution JPMorgan to give…

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Beyond Words – book review

Andy Evans

Most leadership challenges are relational, not transactional and that should reshape L&D priorities. In his review, Andy Evans explores Beyond…