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Broken Trust Illustrated with Cracked Concrete

Trust is biased, and your team is proving it

Maryam Rezaei
04-06-2026

Trust breakdowns rarely start with incompetence. Maryam Rezaei argues they begin with bias, familiarity and the meanings we attach to tone, silence and directness. She explores psychological safety, real listening and what repairs trust: new experiences, not explanations. For L&D and leaders, trust is a skill to practise every day. Do you trust your teammates? If you do, why do…

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