Latest content

Communication problem in relationship. Marital difficulties. Couple fighting. Man and woman holding ripped paper.

Strategic communication is not soft: Why L&D needs a strategy before silence sinks change

Steve Macaulay
13-02-2026

Steve Macaulay and David Buchanan argue that strategic communication is a core capability, not a soft skill, and L&D and HR must build it for change. From a gym takeover that went silent to practical steps on timing, channels and feedback, they show how two-way messages protect trust and performance. Communication needs to be managed strategically, and HR and L&D…

News and more

illuminated must read neon sign

The Uncertainty Toolkit – book review

Cathy Hoy
30-01-2026

Cathy Hoy investigates why competency-based L&D falls short when uncertainty, not skill, blocks performance. Drawing on Sam Conniff and Katherine…