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The efficiency paradox: Why AI is speeding up work but slowing down leadership

Andrew Bryant
16-03-2026

Andrew Bryant argues that AI-driven efficiency is outpacing leadership capability, creating an “efficiency paradox” where organisations perform better on paper but grow strategically weaker. He explores Klarna’s AI lesson, the shift from performance management to potential development, and why L&D must build leaders who unleash human judgement, creativity, and meaning. Organisations are getting faster. But they are not getting better…

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