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Fire hydrant

The AI fire hydrant: L&D’s new job is to redesign the pipework

Erica Farmer

AI can make the creation of work dramatically faster. Unless L&D helps their organisation to change how work moves, gets judged and turns into value, the result will be pressure, not progress: stress on teams that are already at capacity, using process that weren’t designed for AI, says Erica Farmer. I keep hearing a version of the same story; someone…

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