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Practice makes profitable: How immersive AI roleplay drives productivity, ROI and lasting skill transfer

Doug Stephen
06-02-2026

Most training fails because learners do not practise enough to turn insight into habit. Doug Stephen explains how immersive, AI-mediated roleplay enables realistic, psychologically safe repetition with immediate feedback, spaced over time and tied to business metrics. The result is faster proficiency, better transfer and clearer ROI without heroic analytics. The uncomfortable truth about most corporate training is that people…

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The Uncertainty Toolkit – book review

Cathy Hoy
30-01-2026

Cathy Hoy investigates why competency-based L&D falls short when uncertainty, not skill, blocks performance. Drawing on Sam Conniff and Katherine…