Changing employment rules, rising workplace conflicts and easy access to AI-generated advice are putting managers under growing pressure. Nick McClelland argues that organisations must move beyond compliance-led training and give managers the confidence, judgement and practical conversation skills needed to…
L&D teams may be fluent in many AI tools, but true readiness requires more than adoption. Kristin Delgado explains why measuring human factors such as learning agility, critical thinking and reliance on AI can help learning leaders close confidence gaps,…
As AI becomes commonplace at work, employees need more than technical know-how. Gray Mytton explains why workers must question outputs, spot errors and apply human judgement, while developing critical thinking, adaptability and curiosity to navigate changing tasks, emerging roles and…
As AI accelerates content production, Chris Van Wingerden stresses that L&D teams face a new bottleneck: managing the volume of learning content they can create. Drawing on dominKnow’s LCMS Report, he explores why content management, governance and human oversight are…
Slow down, question the hype and reclaim a voice in workplace AI decisions. Julie Drybrough explores why L&D and HR professionals need space to make sense of fast-moving technology, examine its practical and ethical implications, and shape how AI is…
Dr Ravinder Tulsiani argues that generative AI demands more than basic tool training. L&D must map AI to real work, build judgement and validation skills, update competency frameworks and measure performance impact. The opportunity is to move beyond content delivery…
David Buchanan and Steve Macaulay explore how AI could reshape leadership, from augmenting decision-making to taking over selected management tasks. They examine the benefits, risks and human implications of bot bosses, and argue that L&D must prepare employees to challenge,…
What does it take for L&D leaders to now think more commercially, connect learning to business outcomes and move way beyond delivery? Cathy Hoy talks strategic thinking, the limits of ROI, the importance of understanding the business, and how L&D…
AI can make the creation of work dramatically faster. Unless L&D helps their organisation to change how work moves, gets judged and turns into value, the result will be pressure, not progress: stress on teams that are already at capacity,…
Redesign workflows before deploying AI to avoid costly failures and build responsible automation. Dr Wendy Lynch explains what organisations can learn from flawed chatbots, biased recruitment tools and rushed cost-cutting, and why governance, stress-testing, human oversight and thoughtful process design…
