Category Opinion

Escaping the Activity Trap: How L&D proves business impact

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Many L&D teams talk about ‘outcomes-focused’ strategies, but few are delivering them. Harry Chapman-Walker shares about this gap between ambition and execution, which he calls the Activity Trap. There is a way out of L&D credibility risk, but only when…

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The Platinum Workforce – book review

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In The Platinum Workforce, futurist Trond Arne Undheim maps how AI, IoT and biotech could reshape jobs and spawn new roles. Catherine Dock reviews the book’s practical role frameworks, credible case studies and warnings about disruption for white-collar work, and…

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We built a workforce that hates learning

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Corporate learning is treated like a chore, with people racing through modules and retaining little. Eric Francia argues engagement is the missing ingredient, backed by neuroscience and the adaptive power of game-based learning. We need to measure behaviour change, design…

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Decision armour is the new normal: Supporting clear thinking across a changed workforce

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Design work that protects thinking under pressure, and decision quality follows. In this article, Amy Brann and Dr Jessie Gulsin share neuroscience-backed ways for L&D to reduce cognitive load, reframe resilience for shifting values, and strengthen connection in hybrid teams.…

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Five ways to boost confidence and reduce stress at work

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Confidence and stress are not separate tracks at work. This article shows how situational awareness turns confidence into visible behaviours that lower pressure. Five practical moves clarify expectations, ask better questions, build feedback loops, set boundaries and use body language.…

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Why people quit e-learning and what to do about it

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E-learning completion rates are a symptom, not a learner flaw. When courses feel like early-2000s slide decks, attention evaporates. This article argues better design wins: show value fast, respect time with bite-sized sessions, use narrative, cut friction and drive practical…

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Training cuts are widening the AI skills gap for jobseekers and workers

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The AI boom is raising the bar for entry-level work while many employers cut their training offerings. Jonny Phillips makes the case for a national skills guarantee so people can build baseline AI capability and confidence. Practical, relevant support helps…

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Beyond static pages: How PDFs boost engagement and efficiency

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PDFs are everywhere at work, but they can also power smarter digital learning. Victoria Ross explores how interactive PDFs support active practice, smoother delivery across devices, faster admin, secure sign-offs and better collaboration. With AI features emerging, PDFs may stay…

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Conference overload? Why L&D events need creative reflection

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Conference days can feel like a firehose: keynotes, chats, slides, then a tired journey home and a notebook nobody opens. AMC Newton and Amelia Wakeford show how intentional reflection breaks overload, helping brains consolidate learning. Their Creative Download approach uses…

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Beyond pass rates: Building audit-ready evidence of capability

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Online exam analytics can evidence workforce capability, spot skills gaps and support audit-ready decisions. But the insight only holds if secure delivery, consistent conditions and clear governance are in place, says Dr. James Gupta. With the right controls, assessment data…

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