Opinion

4 Minutes
Artificial Intelligence (AI) For experienced L&D professionals For freelancers, consultants & small businesses For L&D managers For people managers For senior L&D Opinion

Think you’re ‘good’ at AI? It’s not automation, it’s augmentation that matters

Let’s bust a myth: AI isn’t just about ditching tasks, it’s about supercharging what people can do at work. In this eye-opener, Joshua Wöhle breaks down why augmentation, not automation, is where […]...
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6 Minutes
Business and industry Culture For experienced L&D professionals For freelancers, consultants & small businesses For HR For people managers Opinion Understanding Business

Designing for growth and outcomes: How the legal sector is rethinking the role of the office 

The legal office is getting a glow-up. From hybrid work hacks to smarter spaces that impress clients and keep staff happy, Adrian Gleeson explores how law firms are rethinking their […]...
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4 Minutes
Artificial Intelligence (AI) Delivering learning & training For experienced L&D professionals For L&D managers For people managers For senior L&D Future of work Opinion Understanding Business

Creating interactive learning experiences with AI 

AI is revolutionising how we learn. From branching scenarios to digital avatars and virtual coaches, Marlon Fuentes explores how personalisation, interactivity and neuroscience are combining to create more effective training. […]...
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4 Minutes
Artificial Intelligence (AI) Business and industry Change Continuing Professional Development (CPD) Education and skills For experienced L&D professionals For freelancers, consultants & small businesses For L&D managers For senior L&D Opinion

Forget AI efficiency — creativity is the real workplace edge

As AI transforms the workplace, the spotlight shifts to soft skills — creativity, empathy and adaptability — that machines can’t replicate. L&D professionals play a vital role in nurturing uniquely […]...
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4 Minutes
Artificial Intelligence (AI) Coaching & mentoring For experienced L&D professionals For freelancers, consultants & small businesses For HR For L&D managers For new to L&D For people managers For senior L&D Opinion

Coaching at a crossroads – how AI is transforming the support we give at work

With demand for personalised coaching soaring and the growing need in our changing world, human capacity is being stretched thin. Laurel McKenzie explores how AI can support – not replace […]...
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6 Minutes
Coaching & mentoring Communication Conflict resolution Delivering learning & training For experienced L&D professionals For freelancers, consultants & small businesses For HR For L&D managers For new to L&D For people managers For senior L&D Opinion

How to handle difficult conversations without losing learner trust

Training and coaching can surface emotions, resistance, and of course, personal baggage. But with curiosity, empathy, and assertiveness, learning professionals can turn tension into transformation—and build deeper trust with their […]...
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