Jo Cook shares the thinking behind the TJ 60th Anniversary Conference and why reflection and action planning are central to its design. Drawing on expert insights and her own experiences, […]...
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3 Minutes
5 Minutes
Learning as infrastructure: the rise of the capability operating system
By 2035, skills graphs, adaptive learning, and trustworthy analytics will turn corporate learning into a true capability operating system. From course catalogs to capability supply chains, learning leaders must build […]...
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3 Minutes
Value is back, and this time it means business
At the 2025 Business of Training Conference, Gaëlle Watson reports on an industry redefining its purpose. With trust, outcomes and business impact essential, L&D professionals are being challenged to adapt […]...
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4 Minutes
The human side of AI: Why wellbeing is the next core capability
Artificial Intelligence is reshaping work at speed, but human wellbeing is struggling. TJ Conference speaker Tom Bryant explores how L&D can take the lead in building wellbeing as a skill, […]...
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8 Minutes
From skills crisis to skills opportunity: Navigating the erosion of human expertise in the age of AI
As AI accelerates workplace transformation, from the everyday to the strategic, UK organisations face a dual challenge: closing persistent skills gaps and preserving human expertise. Jennie Marshall explores how a […]...
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7 Minutes
TJ Newsflash 12 November – AI adoption sparks shifts, anxieties and strategy gaps
The latest L&D news, reports, research and updates, personally compiled by TJ’s Editor, Jo Cook. This week: Podcast challenge AI’s hype, workers want respect over innovation, leaders misjudge engagement, suicide […]...
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6 Minutes
Why customer service should be a leadership priority
Customer service standards are steadily slipping, and it’s costing businesses billions. Steve Macaulay and Sarah Cook explain, with examples, how HR and L&D leaders can drive a cultural shift towards […]...
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3 Minutes
From AI to ADHD: designing learning for every mind
Learner outcomes are dropping, and AI is being hailed as the fix, but technology alone won’t solve a broken approach to learning design. TJ Conference speaker Sascha Evans argues that […]...
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4 Minutes
Psychological safety isn’t soft: it’s the backbone of team performance
Bullying in the workplace remains shockingly common, yet often overlooked. Dr. Britt Andreatta explains why psychological safety is essential for healthy, high-performing teams, and what leaders must do to create […]...
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5 Minutes
From vendor to value partner: Turning learning conversations into real impact
External training providers face cultural barriers, politics and self-doubt when pushing for real impact. This conversation uncovers how to secure supervisor buy in, differentiate your offer, harness digital nudges, and […]...
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