We’ve been told that Gen Z are reshaping the workplace, and not always for the better. They’ve been typecast as less focused, more demanding, and more likely to challenge traditional ways of working. Russell Cowley argues that taking proper breaks…
Leading teams across time zones means more than adding Zoom calls. Mykhailo Voitovych explains five common mistakes that derail multicultural, distributed work, from fuzzy definitions of “done” to undocumented decisions and clumsy feedback. He shares practical fixes: structured handoffs, decision…
Difficult workplace conversations are now routine, but many managers lose confidence when emotions rise and listening matters most. Joseph Conway explores why employees feel dismissed, what the psychological safety data reveals, and how L&D can build people’s skills for listening…
The latest L&D news, reports, research and updates, personally compiled by TJ’s Editor, Jo Cook. This week: Burnout behaviours shift workplace wellbeing; employees highly rate flexible working and upskilling. CIPD research invites L&D voices. AI values the company more than…
L&D professionals have a valuable and important opportunity to share the reality of workplace learning today. Honest responses will help benchmark current practice, shape future tools and resources, and inform national policy, making it vital that voices from across the…
Turn restructure into a practical reset, not a quiet drift. A government department team used an anonymous participant survey, output-driven working day and a virtual follow-up to agree priorities, decision routes and co-ordinate working rhythms. The result was measurable gains…
Chief Learning Officers are being asked to reinvent organisations, while AI rewires jobs and careers. The route is unlearning: letting go of ladders, fixed roles and ‘training as an event’. Dr Helmut Schuster and Dr David Oxley set out four…
Kirsty Lewis shares what makes SOFest different, from focused speaker sessions and practical workshops to silent discos, sound baths, business development and creative reflection. With everything framed as an invitation, delegates choose their own route through learning, connection, rest and…
Selfish leaders can drain confidence, distort reality and trigger burnout, but support can be a turning point. Drawing on a case study, this article shares coaching tools to build awareness, protect boundaries and respond strategically. Josefine Campbell shows how clients…
Treat customer and partner education as a business system that speeds adoption, cuts support demand and lifts renewals. Start with outcomes, design for decisive journey moments, and prioritise time-to-value over course volume. Embed guidance in workflows, build modular role pathways,…
