Ben Satchwell explains why competency frameworks can support development only within the boundaries of current role performance, because they were built for assurance and consistency. Ben contrasts this with capability frameworks, designed for future readiness, and argue the strongest approach…
Samantha Hall shows that workplace learning transforms when people feel connected to others. She explores how communities spark joy, build psychological safety and accountability, surface tacit knowledge, strengthen culture and resilience, and keep development alive long after formal sessions, especially…
Drawing on award-winning examples from healthcare, justice, media and policing, Jake O’Gorman argues that data-driven transformation depends on people, not platforms. He writes about why leaders must prioritise data quality, skills and ethical governance and shares stories that start with…
Mila Smart Semeshkin argues that traditional training cycles can’t keep up with today’s pace of change. With AI reshaping work, fast reskilling through microlearning is essential. Mila explores how personalised, in-context learning, supported by culture and data, helps organisations close…
Siobhan Orchard-Webb shares a case study on how a bespoke leadership programme became a transformative journey. Blending agile learning with human-centred facilitation, the experience empowered individuals to lead with confidence, curiosity and care, showing how the most powerful learning happens…
In this episode, Josh Bersin, Erica Farmer and Laura Overton join Jo Cook to unpack how AI is shifting L&D from static courses to adaptive support. They explore dynamic content, practice with AI coaching, and why learning teams must redefine…
Why capability demands rehearsal, not just retention: Practice builds capability, but it’s still missing from much of workplace learning. Helen Routledge argues that L&D has become too focused on content delivery, overlooking the psychological realities of how people truly learn.…
Onboarding is evolving fast: Eleanor Hecks shows leaders must tailor training to diverse learning preferences, neurodiversity and hybrid work. Use analytics, microlearning, translation and gamification to personalise pathways, boost engagement and prove ROI through retention and performance. Prioritise accessibility, mentorship,…
Turning learning into actionable behaviour takes more than motivation. Rod Webb explores why so much workplace training fails to deliver change, and how clear goals, supportive cultures, and engaged managers are key to making learning stick. Without action, even the…
Memorable training doesn’t always inspire actual behaviour change. Rod Webb explores the second stage of his RIA model, Inspiration, and explains why relevance, behavioural focus and skilled debriefs are essential. Drawing on real examples, he shows how to move beyond…
