Category Delivering learning & training

Reviewers don’t become advocates, co-designers do

Exuberant businesswoman using megaphone in office

Ben Satchwell argues that review rounds create judges, not champions. Sending a near-final capability framework for comment builds critique, not ownership. Co-design brings influential practitioners into the room early, at key moments: framing the problem, shaping the structure, and testing…

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How L&D can build the agility that AI adoption demands

Colorful wooden blocks whit words agile thinking

As organisations race to adopt AI, Tristan Boutros argues that technology alone is not enough. Real progress depends on agile learning cultures, adaptive talent and psychological safety. For L&D leaders, the task is to build human capability that helps organisations…

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From intention to action: Designing behaviour that makes change stick

Conscious choice

Don’t demand just willpower! This article draws on two Make Your Brain Work podcast episodes with Amy Brann and Dr Jessie Gulsin to explain why change snaps back to old habits. Learn how biology drives ‘resistance’, why environments beat motivation,…

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Designing resilience training that supports people, not broken systems

Resilience sign with wooden cubes on background

Resilience training needs better design if it’s to help rather than harm. Stephan Lendi writes that L&D teams should stop treating resilience as an add-on. Instead, Stephan promotes that we build programmes that strengthen individual capability, expose structural pressures and…

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Is your organisation’s leadership judgement built by design, or by damage?

Businesswoman selecting proactive option on virtual screen, symbolizing strategic decision-making in a corporate environment.

Helen Routledge argues that leadership judgement is rarely built in classrooms or reviews, but in high-pressure moments where the stakes are already real. She explores why relying on live exposure is costly, how the practice gap forms, and why organisations…

Read MoreIs your organisation’s leadership judgement built by design, or by damage?

Immersive learning platforms can close the readiness gap

A room flower, standing on the back of a sofa, a clock and a light box with words are you ready.

Organisations need faster, more practical ways to prepare everyone for disruption. Lawrie Day explores why immersive, scenario-based learning, and the right platform, can help L&D leaders move beyond tick-box training, strengthen resilience, improve readiness, and deliver measurable results in a…

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Your capability framework’s completion rate is a vanity metric

Financial audit. Checking economic indicators. Statistics. Corruption risks. Monitoring and control. Improving the economy.

Ben Satchwell warns that completion rates make capability framework rollouts look healthy while masking failure. Logging in and self-assessing proves compliance, not impact. Instead, measure one behavioural signal that completion can’t fake, e.g. development conversations, hiring decisions, plans that reference…

Read MoreYour capability framework’s completion rate is a vanity metric

What TikTok can teach L&D about the changing expectations of learners

Young handsome guy filming a video blog on a mobile device using an electronic image stabilizer in the kitchen. Blond European man shoots a video in a good mood

As TikTok reshapes how younger workers discover ideas, Karie Willyerd argues that L&D teams should pair short-form, curiosity-led content with hands-on practice. She explores what Gen Z and Millennials want from development, why purpose matters more than hierarchy, and how…

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Your capability framework didn’t fail. Your rollout did.

Color toy foam alphabet in word fail on white background

Ben Satchwell challenges the default diagnosis when capability frameworks sit unused after twelve months. Low usage often signals a failed launch, not flawed content. Before expensive redesigns, audit sponsorship, manager understanding, communication and reinforcement. Distinguish neglect from design issues, fix…

Read MoreYour capability framework didn’t fail. Your rollout did.

From compliance to competitive advantage: Men’s health in shift-based environments

A stressed engineer reviewing a difficult report at an industrial site, sitting on heavy machinery and showing signs of workplace burnout and pressure.

In shift-based or manufacturing environments, men’s mental health support must be designed for how and when people actually work. Rick van den Bosch outlines practical moves for L&D and leaders: build intervention skills beyond signposting, provide flexible 24/7 resources and…

Read MoreFrom compliance to competitive advantage: Men’s health in shift-based environments