Ben Satchwell argues that “manager activation” fails when treated as a communications task. Talking points distribute messages but don’t build the skill to handle sceptical, unscripted conversations. Adoption is decided in real capability-building discussions. Equip managers through working sessions so…
Workplace self-belief affects who speaks up, progresses, takes risks and contributes ideas, making it far more than an individual concern. Penny Haslam argues that organisations should actively develop confidence through training, supportive managers and everyday conversations. This helps employees perform…
Joanne Werker discusses how the manager’s job keeps expanding, and why businesses need to stop treating recognition as something people either have a knack for or don’t. It’s beyond time to start treating it as a core management competency that…
L&D teams should look beyond their organisations and use open course contests to sharpen professional judgement, argues Tanya Galton. Comparing real instructional design work across industries can expose stronger practices, recurring weaknesses and fresh ideas, helping practitioners turn external feedback…
L&D teams may be fluent in many AI tools, but true readiness requires more than adoption. Kristin Delgado explains why measuring human factors such as learning agility, critical thinking and reliance on AI can help learning leaders close confidence gaps,…
Ben Satchwell argues most capability framework rollouts fail in the first email by leading with what: structures, levels and process. People engage only once they understand why and what it changes for them. Translate organisational rationale into individual relevance, sequence…
As AI becomes commonplace at work, employees need more than technical know-how. Gray Mytton explains why workers must question outputs, spot errors and apply human judgement, while developing critical thinking, adaptability and curiosity to navigate changing tasks, emerging roles and…
Early-career employees need more than formal training to build judgement, confidence and practical their skills. Hybrid work and AI have made every-day learning less visible and more important. Don Spear explains how organisations can recreate observation, coaching, practice and feedback…
Ben Satchwell argues most executive sponsorship is theatre: a budget sign-off, a launch email, a kick-off cameo. Prosci research shows active, visible sponsorship is the biggest driver of change success. Ben sets out five behaviours real sponsors demonstrate, from owning…
What does it take for L&D leaders to now think more commercially, connect learning to business outcomes and move way beyond delivery? Cathy Hoy talks strategic thinking, the limits of ROI, the importance of understanding the business, and how L&D…
