Category Future of work

When your boss is an AI bot

the robot communicates with people at work. Mixed media

David Buchanan and Steve Macaulay explore how AI could reshape leadership, from augmenting decision-making to taking over selected management tasks. They examine the benefits, risks and human implications of bot bosses, and argue that L&D must prepare employees to challenge,…

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The future of work isn’t a younger workforce. It’s more flexibility

White office wall with words MULTI-AGE WORKPLACE, refers to multi-generational workforce and age diversity in environment in office or organization

Sara Daw argues that L&D must look beyond traditional full-time employment to unlock the value of a multigenerational workforce. By embracing fractional, flexible and blended working models, organisations can retain experienced talent, strengthen mentoring and succession planning, and gain the…

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The AI fire hydrant: L&D’s new job is to redesign the pipework

Fire hydrant

AI can make the creation of work dramatically faster. Unless L&D helps their organisation to change how work moves, gets judged and turns into value, the result will be pressure, not progress: stress on teams that are already at capacity,…

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Beyond the management ladder: Why Gen Z is redefining career success

Young Indian woman with glasses smiles holding laptop. She wears blue sweater. Confident student ready for work or study. Person works on computer against blue background.

Rethink training, leadership and career progression to retain Gen Z talent. Tara Ceranic Salinas explains why younger workers value time, flexibility, mastery and meaningful impact over traditional management titles, and how organisations can create learning cultures that build skills, recognise…

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Influence is L&D’s biggest readiness challenge: The Josh Bersin Company reacts to the TJ L&D Influence Report 2026

A yellow sticky note displays Leader VS Follower in bold text on a modern computer keyboard with colorful backlighting

Jordan Hammerstad, L&D lead at The Josh Bersin Company, argues that L&D must step out of the course factory and into the messy reality of performance where influence evidence and business proximity decide whether change sticks. L&D needs to build…

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When AI does the first draft, who learns what good looks like?

Professional editor reviews and marks up printed documents surrounded by stacks of papers, notebooks, and writing tools. Red marker corrections and annotations are visible on manuscript pages

AI is erasing the practice layer of everyday work, and L&D must rebuild it. Dmitry Zaytsev says draft writing, rough analysis and early recommendations were safe spaces for learning judgement. As machines take those tasks, organisations need structured practice, decision…

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The Platinum Workforce – book review

alphabet letter with the word question What's Next? next step concept

In The Platinum Workforce, futurist Trond Arne Undheim maps how AI, IoT and biotech could reshape jobs and spawn new roles. Catherine Dock reviews the book’s practical role frameworks, credible case studies and warnings about disruption for white-collar work, and…

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The generation we can’t afford to lose

Young people hiding faces behind the word 'Future' - Concerns and prospects for new generations - Concept of youth questioning their future.

With youth unemployment at its highest since 2014 and junior roles drawing 100+ applicants, employers can’t afford to pass on. Giles Smith argues we’re debating costs while the education-to-work system fails a generation. The answer is redesigning organisations for an…

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Gen Z – rebuilding workplace culture, break by break

Young man enjoys remote work with matcha in a vibrant cafe during summer

We’ve been told that Gen Z are reshaping the workplace, and not always for the better. They’ve been typecast as less focused, more demanding, and more likely to challenge traditional ways of working. Russell Cowley argues that taking proper breaks…

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Research: CIPD Skills and Learning at Work Survey 2026

Analyzing Market Data On Corporate Software

L&D professionals have a valuable and important opportunity to share the reality of workplace learning today. Honest responses will help benchmark current practice, shape future tools and resources, and inform national policy, making it vital that voices from across the…

Read MoreResearch: CIPD Skills and Learning at Work Survey 2026