Category Technology

TJ podcast: L&D needs to stop talking about learning, with Cathy Hoy – episode 332

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What does it take for L&D leaders to now think more commercially, connect learning to business outcomes and move way beyond delivery? Cathy Hoy talks strategic thinking, the limits of ROI, the importance of understanding the business, and how L&D…

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The AI fire hydrant: L&D’s new job is to redesign the pipework

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AI can make the creation of work dramatically faster. Unless L&D helps their organisation to change how work moves, gets judged and turns into value, the result will be pressure, not progress: stress on teams that are already at capacity,…

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Why AI automation fails when organisations move too fast

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Redesign workflows before deploying AI to avoid costly failures and build responsible automation. Dr Wendy Lynch explains what organisations can learn from flawed chatbots, biased recruitment tools and rushed cost-cutting, and why governance, stress-testing, human oversight and thoughtful process design…

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TJ podcast: Building L&D influence in a changing world, with Don Taylor – episode 331

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Showing value, building influence and developing the skills to operate strategically are becoming increasingly urgent priorities for L&D. In this TJ podcast conversation, Jo Cook and Don Taylor explore AI-driven uncertainty, entrepreneurial leadership, changing expectations of the profession, and why…

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From awareness to action: Rethinking cyber training after M&S and Co-op

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As cyber-attacks grow more sophisticated, organisations cannot rely on compliance training alone. Nick Petschek argues that L&D leaders must drive behavioural change through realistic simulations, cross-functional ownership and a culture where employees feel urgency, think critically under pressure and treat…

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Employee engagement is rising up the agenda. So why can’t leaders agree on what it is?

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Alice Desbouvrie argues that employee engagement improves when leaders share a clear definition of what it means. Without that alignment, learning, communication and support become easily fragmented. Lisa explores why consistent leadership thinking matters, how disengagement affects performance and retention,…

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Immersive learning platforms can close the readiness gap

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Organisations need faster, more practical ways to prepare everyone for disruption. Lawrie Day explores why immersive, scenario-based learning, and the right platform, can help L&D leaders move beyond tick-box training, strengthen resilience, improve readiness, and deliver measurable results in a…

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Why AI-native learning is the next big shift for L&D

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Nicola Cox explores why workplace learning needs to move beyond AI add-ons and build intelligent ecosystems that connect skills, content and performance. As MCP servers and agentic AI reshape daily workflows, L&D leaders have a chance to make learning more…

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The Platinum Workforce – book review

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In The Platinum Workforce, futurist Trond Arne Undheim maps how AI, IoT and biotech could reshape jobs and spawn new roles. Catherine Dock reviews the book’s practical role frameworks, credible case studies and warnings about disruption for white-collar work, and…

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TJ podcast: The rise of the supermanager: Why AI transformation still needs human leadership – episode 330

Julia Bersin joins Jo Cook to explore the rise of the supermanager and why AI transformation still depends on human leadership. As organisations rethink management layers, managers remain critical to trust, experimentation and adoption, helping teams turn AI investment into…

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