Category Digital literacy & digital poverty

You won’t believe what’s hiding in your learning content (and what it’s costing you)

Time Equals Money Letter Tile on Yellow Background – Minimalist Concept of Productivity and Value

L&D are facing a massive, overlooked challenge: they don’t know what’s actually inside their digital learning content libraries. Years of content accumulation have resulted in outdated, duplicative, and siloed courseware across disconnected systems. This “invisible” content causes direct and hidden…

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Three AI adoption patterns that look busy but break performance

Overwhelmed Worker with 'Busy' Paperwork Stack

Fahed Bizzari argues most organisations are just drifting into AI use, creating activity without dependable performance. He outlines three common patterns: waiting, rolling tools out, and mandating use, all of which fuel shadow AI: uneven quality and rework. He shows…

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Is your organisation truly data-driven – or just investing in tech?

Case study analysis report for business performance and marketing results, data driven research summary supporting management decisions, planning and investment evaluation for stakeholders

Drawing on award-winning examples from healthcare, justice, media and policing, Jake O’Gorman argues that data-driven transformation depends on people, not platforms. He writes about why leaders must prioritise data quality, skills and ethical governance and shares stories that start with…

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AI at the top: Pressure, paralysis and performative action in the C-suite

Abstract virtual artificial Intelligence symbol hologram on a modern conference room background. Multiexposure

AI is a board-level priority, yet research shows many executives lack the skills to lead it safely and effectively. Wendy Lynch explores the widening AI leadership gap, the huge risks of moving too fast or too slowly, and why a…

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Curiosity over assumption: decoding digital body language in teams

Explore the fusion of human vision and digital innovation in vibrant 4k footage

Body language has always been tricky. Crossed arms, raised eyebrows, leaning in or looking away; all signals we interpret constantly, sometimes accurately, sometimes disastrously. Whilst we’ve had telecommunication for a long time, Covid transformed our work and learning spaces to…

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Stop building and hoping: why client-first thinking is reshaping IT and training

The phrase "customer needs" displayed on a puzzle piece. To explore or comprehend the needs and desires.

Clients are navigating a perfect storm of regulation, deeper cyber threats and complex AI disruption. Valerie Merrill explores why off-the-shelf training and tech no longer cut it, and how providers must shift towards customised, compliance-savvy solutions that reflect the real…

Read MoreStop building and hoping: why client-first thinking is reshaping IT and training

Learning that lifts: designing for social mobility in the workplace

Division of society into percentage groups. Demographics, income distribution, and societal inequality. Surveys and sociological research.

Learning that supports social mobility requires more than accessible content, it demands intention, empathy and inclusive design. Anna Ogilby explores how workplace learning can be a catalyst for equity, connection and career progression. When we prioritise flexibility in design, representation…

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Burnout in the basement: The unseen cost of ignoring cyber awareness

Explosive Computer Overheating Concept in Dramatic Lighting

René-Sylvain Bédard exposes the leadership gaps fuelling cybersecurity burnout. From misplaced responsibility to executive blind spots, cyber teams are left overwhelmed and unheard. He argues for a shift in mindset, where L&D plays a vital role in awareness, resilience, and…

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From four walls to open fields: What SOFest taught us about connection and curiosity

School of Facilitation Festival 2025 - a tent with people standing around in sunshine.

TJ Editor Jo Cook takes us inside SOFest — the joyful, curious, and beautifully unorthodox learning festival in a field. With sessions ranging from AI coaching to human design, wild swimming to silent discos, this is professional development done differently…

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Spotting the risk from within: why training matters when tackling the insider threat

Cyber Threat Detected in Digital Code Interface, Alert System Highlighting Security Vulnerability in Cyber Environment

Employees can be your strongest defence… or your greatest vulnerability. As insider threats rise, cybersecurity issues grow and bottom lines are hit, L&D leaders have a crucial role in shifting culture and building resilience within. Rachael Tiffen explores how strategic…

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