Accessible video is about more than meeting compliance requirements. It creates better learning experiences for everyone. Jayne Davids explores how thoughtful design, accurate captions, clear visuals and meaningful testing can remove barriers, build trust and help L&D teams create content…
As organisations shift back to office-first policies, L&D has a critical role to play. Jennie Marshall explores how learning professionals can turn a logistical pivot into a cultural opportunity, redefining connection, trust and inclusion, and ensuring that presence in the…
Kayleigh Atherton explains why a strong course launch is only half the battle. Without intentional design and a focus on learning outcomes, even well-marketed courses can underperform. Using the IMPACT Framework, she shares how to build learner-first experiences that drive…
Onboarding is evolving fast: Eleanor Hecks shows leaders must tailor training to diverse learning preferences, neurodiversity and hybrid work. Use analytics, microlearning, translation and gamification to personalise pathways, boost engagement and prove ROI through retention and performance. Prioritise accessibility, mentorship,…
Learning that supports social mobility requires more than accessible content, it demands intention, empathy and inclusive design. Anna Ogilby explores how workplace learning can be a catalyst for equity, connection and career progression. When we prioritise flexibility in design, representation…
To mark Deaf Awareness Week (5 to 11 May), Anna Park reveals just how easy it is to create a deaf-friendly workplace. From clear communication tips to clever office layout tweaks, small steps can make a huge impact. Inclusion doesn’t have to…
From client consultations and auditing content, to training, writing and research, it’s a busy schedule for Susi Miller of eLaHub Running a business involves wearing many hats, and as the founder and Director of eLaHub, my days are filled with…
Jayne Davids draws upon her experience in creating hundreds of guides and help documents to distil the essential best practices for creating user-friendly resources People visit a knowledge base or help centre to get answers or information about a product…
