Julia Bersin joins Jo Cook to explore the rise of the supermanager and why AI transformation still depends on human leadership. As organisations rethink management layers, managers remain critical to trust, experimentation and adoption, helping teams turn AI investment into…
Leading teams across time zones means more than adding Zoom calls. Mykhailo Voitovych explains five common mistakes that derail multicultural, distributed work, from fuzzy definitions of “done” to undocumented decisions and clumsy feedback. He shares practical fixes: structured handoffs, decision…
Difficult workplace conversations are now routine, but many managers lose confidence when emotions rise and listening matters most. Joseph Conway explores why employees feel dismissed, what the psychological safety data reveals, and how L&D can build people’s skills for listening…
Selfish leaders can drain confidence, distort reality and trigger burnout, but support can be a turning point. Drawing on a case study, this article shares coaching tools to build awareness, protect boundaries and respond strategically. Josefine Campbell shows how clients…
Middle managers hold organisations together by translating strategy into everyday decisions, absorbing emotional tension and making meaning when work is messy. These capabilities are too often mislabelled as “soft skills”, leading to underinvestment and burnout. Gary Cookson argues that they…
Growth can create internal “static”, especially in people-first industries where belonging is the product. By building psychological safety, practising radical candour, and shifting to human-centric leadership, teams move from transactional communication to collective responsibility. Fiona Wright outlines how this approach…
Getting L&D involved early matters, but this discussion shows that access alone is not the full answer. Kim Ellis, Cathy Hoy, Donald H Taylor and Laura Overton reflect on stakeholder relationships, strategic credibility and why influence grows when L&D understands…
In this candid piece, Maureen O’Callaghan shows why kindness at work starts with self-kindness. From silencing the inner critic that shouldn’t be your coach, to setting boundaries and building support, she argues sustainable leadership means staying present and protecting capacity.…
When change feels stuck, the barrier is often low trust, not poor intent. Nathan Kracklauer shows how business acumen, understood as the logic behind strategy, helps managers align across functions. Position it in business language, resist the skills-only trap, and…
Anna Flynn explains why commercial and technical teams often pull in different directions, and how growing tech businesses can build shared purpose without flattening diversity. She explores culture, structured communication and meaningful recognition, showing how better alignment reduces friction, improves…
