In this episode, Josh Bersin, Erica Farmer and Laura Overton join Jo Cook to unpack how AI is shifting L&D from static courses to adaptive support. They explore dynamic content, practice with AI coaching, and why learning teams must redefine…
Psychological safety helps people speak up, share ideas, and learn from mistakes, essential in fast-moving workplaces. It’s not about removing fear but creating trust and openness. Steve Macaulay and David Buchanan explore what psychological safety looks like, why it matters,…
Whistleblowing is becoming more common, but many organisations still fail to handle it effectively. Dispute resolution expert Paul O’Donnell argues that managers need better training to distinguish between grievances and whistleblowing, protect staff from retaliation, and build healthier workplace cultures.…
Appraisals gone wrong can leave employees feeling anxious, rejected and disengaged. Drawing on psychological insights, Srideep Sarkar and Anu Sarkar explain how managers can navigate these moments with care. Learn how to rebuild trust, restore confidence and transform even the…
Too many DEI initiatives stop at awareness, but inclusion only sticks when it’s embedded into team dynamics. Norman Grant argues for a shift from one-off workshops to systemic, coaching-led approaches that build everyday inclusive behaviours, turning intent into impact, enabling…
Training and coaching can surface emotions, resistance, and of course, personal baggage. But with curiosity, empathy, and assertiveness, learning professionals can turn tension into transformation—and build deeper trust with their clients. Cliff Lansley explores three types of empathy and advises…
Workplace rows? They don’t have to end in tears (or tribunals). With the right nudge from learning and development, leaders can turn tension into teamwork. Carole Gaskell shares actionable insights to help your organisation swap awkward silences for honest chats,…
In this episode, we explore the subtle (and not-so-subtle) differences between teaching, training, and facilitation—and why they matter more than you might think. From accidental facilitators to seasoned pros, our guests share honest reflections, practical approaches, and cautionary tales about…
Conflict is part of working life, but unresolved tensions can derail even the best teams and impact working life. Simon Phillips shares a practical, people-first approach to transforming conflict into progress, grounded in leadership insights, lived experience and proven impact.…
🧠✨ Steve Ollington explores how misunderstanding shapes the lives of people with ADHD—from school to retirement. 🚀 Despite their strengths, many face barriers at work, in relationships, and beyond. The solution? Greater awareness, training, and willingness to learn as people…
