Category For HR

Is AI making your organisation’s echo chamber louder?

Artificial intelligence and bias in decision-making represented by AI chip, bias text, and human head icon on wooden blocks in a row

AI promises smarter decisions, but can it also reinforce the assumptions organisations need to challenge? Jennifer L. Bryan explores why diverse perspectives, psychological safety and better questions matter when adopting AI, and how leaders can prevent powerful technology from turning…

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TJ interviews: Mark Agnew on the four questions that turn uncertainty into a shared challenge

Mark Agnew

Resilience is easier to sustain when people find meaning in the challenge itself. Mark Agnew talks about reframing setbacks, strengthening camaraderie, developing mental fitness gradually, all based on adventuring experience. This helps teams focus on shared purpose, intrinsic motivation and…

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Stop briefing managers and start developing them

Handing Over: A collaborative office scene as one individual hands over documents to another, fostering seamless teamwork and efficient communication.

Ben Satchwell argues that “manager activation” fails when treated as a communications task. Talking points distribute messages but don’t build the skill to handle sceptical, unscripted conversations. Adoption is decided in real capability-building discussions. Equip managers through working sessions so…

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Please send adults: Is immature leadership holding organisations back?

Frustrated manager with colleagues under deadline pressure. Paperwork and overload spark stress and frustration as the team crowds his desk, fueling burnout. Office stress and burnout concept.

Pressure can make even accomplished leaders default to certainty, speed and control, shutting down the perspectives they most need. Karlee Fain reasons that mature leadership depends on awareness, curiosity and the capacity to tolerate discomfort, creating the conditions for wiser…

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Before it becomes training: What searches reveal about the language L&D should use

bearded developer using laptop, on blue with website search bar

A new quarterly column explores what training demand can reveal about the challenges organisations are trying to solve. In this first instalment, Dr Peter Evans examines how search behaviour can help L&D translate business problems into stronger proposals, better evidence…

Read MoreBefore it becomes training: What searches reveal about the language L&D should use

Final days to nominate for the Ethnic Minorities into Leadership Awards 2026

Nominations are closing soon for awards celebrating people who are helping ethnic minority talent progress into leadership across the civil service and wider public sector. With 10 categories recognising mentors, managers, networks and emerging leaders, the awards shine a light…

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L&D was not built for this speed of change

Businessman touching a polygon with bright lights and an arrow pointing forward. Finance capital investment economic growth. Digital technology in the era of change.

Traditional learning models struggle when roles, knowledge and context shift faster than training can keep up. Dr. Ravinder Tulsiani argues for a two-layer capability model combining structured preparation with real-time support, helping organisations strengthen decision-making, reduce costly errors and position…

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Confidence is a business issue, not a personal weakness

Comfort zone concept. Comfort zone circle surrounded by rainbow

Workplace self-belief affects who speaks up, progresses, takes risks and contributes ideas, making it far more than an individual concern. Penny Haslam argues that organisations should actively develop confidence through training, supportive managers and everyday conversations. This helps employees perform…

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Skills-based hiring is everywhere. So why aren’t we seeing results?

Candidate choosing right job opportunity among many cubes saying job

Look beyond job titles and credentials to understand what candidates can actually do. Rami Albatal explores why skills-based hiring often fails to deliver meaningful hiring change, how task level data can uncover overlooked talent, and why closer collaboration between recruitment…

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Stuck in the middle and never trained for it – the recognition challenge facing today’s managers

Applause, team and business people with smile in meeting, promotion news and support for achievement. Well done, clapping or happy staff with celebration for career development, recognition or office

Joanne Werker discusses how the manager’s job keeps expanding, and why businesses need to stop treating recognition as something people either have a knack for or don’t. It’s beyond time to start treating it as a core management competency that…

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