The way we speak can shape how others perceive our intelligence, credibility and leadership potential. But should it? Cath Baxter challenges the everyday assumptions behind accent bias, explores its damaging impact on careers and confidence, and explains why being understood…
AI, changing customer expectations and increasing pressure to demonstrate value are challenging traditional training business models. Reflecting on the Business of Training Conference 2026, Jo Cook explores the importance of understanding customer needs, designing learning for workplace performance and identifying…
Resilience is easier to sustain when people find meaning in the challenge itself. Mark Agnew talks about reframing setbacks, strengthening camaraderie, developing mental fitness gradually, all based on adventuring experience. This helps teams focus on shared purpose, intrinsic motivation and…
A new quarterly column explores what training demand can reveal about the challenges organisations are trying to solve. In this first instalment, Dr Peter Evans examines how search behaviour can help L&D translate business problems into stronger proposals, better evidence…
Nominations are closing soon for awards celebrating people who are helping ethnic minority talent progress into leadership across the civil service and wider public sector. With 10 categories recognising mentors, managers, networks and emerging leaders, the awards shine a light…
Traditional learning models struggle when roles, knowledge and context shift faster than training can keep up. Dr. Ravinder Tulsiani argues for a two-layer capability model combining structured preparation with real-time support, helping organisations strengthen decision-making, reduce costly errors and position…
Independent consultants often know how to deliver excellent work, yet converting expertise into paid projects can remain difficult. Houra Amin explores a practical approach centred on client priorities, sharper discovery and better problem framing, showing how consultants can build stronger…
Workplace self-belief affects who speaks up, progresses, takes risks and contributes ideas, making it far more than an individual concern. Penny Haslam argues that organisations should actively develop confidence through training, supportive managers and everyday conversations. This helps employees perform…
Referencing two Make Your Brain Work podcast episodes, Amy Brann explores why overthinking thrives when self-reflection becomes judgement. Learn how to spot rumination loops, use body-based awareness, ask grounding questions, and journal with purpose. With self-compassion and psychologically safe feedback,…
L&D teams should look beyond their organisations and use open course contests to sharpen professional judgement, argues Tanya Galton. Comparing real instructional design work across industries can expose stronger practices, recurring weaknesses and fresh ideas, helping practitioners turn external feedback…
