Category Organisational development

The missing step after restructuring: Lessons from a government department reset

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Turn restructure into a practical reset, not a quiet drift. A government department team used an anonymous participant survey, output-driven working day and a virtual follow-up to agree priorities, decision routes and co-ordinate working rhythms. The result was measurable gains…

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From job redesign to work transformation: How organisations can future-proof roles in the age of AI and skills shortages

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Technology isn’t the blocker, work design is. Many organisations trap people in low-value tasks while layering AI onto old workflows. Johnson Wong argues leaders must shift from updating job descriptions to transforming how work flows at task level, prioritising high-impact…

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From learning to earning: A practical framework for skills-based compensation and workforce agility

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Skills-based pay is gaining traction as organisations seek clearer returns from workplace learning and really embedding this in culture. By linking skill development, assessment and reward, companies can boost motivation, target critical capabilities and strengthen agility. Johnson Wong outlines a…

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Why skills intelligence is the missing link in workforce planning for the talent crisis

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Workforce planning is being rewritten by AI, and old build-or-buy thinking can’t keep up. Ciara Harrington sets out the Four Bs framework, Build, Buy, Borrow and Bot, powered by skills intelligence and skills gap analysis. It helps HR and L&D…

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How can culture gaps in the workplace be turned into strengths?

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Anna Flynn explains why commercial and technical teams often pull in different directions, and how growing tech businesses can build shared purpose without flattening diversity. She explores culture, structured communication and meaningful recognition, showing how better alignment reduces friction, improves…

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Stop calling everything a skill

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Ben Satchwell argues that muddled language is undermining people frameworks, HR systems and L&D credibility, especially as skills data becomes machine-readable. Ben clarifies the building blocks from knowledge to behaviour, explains why competencies evidence individual performance while capabilities describe systemic…

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AI jobs apocalypse… or bonanza?

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Will AI steal our jobs? Wrong question. AI performs tasks and most jobs involve a combination of tasks. The AI impact depends on organisational choices, not just the technology. David Buchanan and Steve Macaulay explore how the outcome for jobs…

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The learning crisis no one wants to trace back to recruitment

AI-polished job applications hide how people really learn. Dmitry Zaytsev talks through hiring using simple games to reveal learning readiness early. Dmitry’s case study shows why behavioural signals like persistence and attention matter more than credentials for talent, L&D, onboarding,…

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A real-world approach to the employer skills gap

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For many organisations trying to reduce their skills gap, recruitment along is not working. The recruitment process is often uncertain and expensive, and yet investment in employee training to redress the skills shortage is falling. Isn’t it time for employers…

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Re-thinking ROI: How to secure Learning and Development’s seat at the table

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Traditional metrics aren’t cutting it. In a shifting job market, time to skill could be the KPI L&D needs to speak the boardroom’s language and increase contribution to the bottom line. Frédéric Hébert unpacks how this approach connects learning with…

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