Strategy
From cost centre to growth engine: Enter the Chief Revenue Officer of Talent
Barb Hyman argues that talent acquisition and talent management must stop operating in silos and start acting as a single business engine. By connecting hiring, internal mobility and learning to commercial outcomes, organisations can reduce restructuring costs, deploy skills more effectively and make talent a genuine driver of value creation. Somewhere over the Atlantic, I keep circling back to a question I hear in boardrooms everywhere: why do we still treat talent as a cost centre, when in reality it…
What is helping or holding back your L&D impact?
Impact depends on more than measurement. This reflection asks whether you have the access, data, permission and support needed to act on what you learn. Use it to sense-check your current reality, spot what may be holding progress back, and add your perspective to TJ’s wider research this year too. It’s easy to talk about L&D impact as if it is mainly a question of measurement. What are we tracking? What data do we have? How do we prove value?…
The future of work isn’t a younger workforce. It’s more flexibility
Sara Daw argues that L&D must look beyond traditional full-time employment to unlock the value of a multigenerational workforce. By embracing fractional, flexible and blended working models, organisations can retain experienced talent, strengthen mentoring and succession planning, and gain the fresh insights needed to build greater resilience for the future. How do L&D professionals plan for the future of work? Focus may logically fall on developing the younger workforce to ensure business longevity. But today’s workplaces are already multigenerational, and…
The AI fire hydrant: L&D’s new job is to redesign the pipework
AI can make the creation of work dramatically faster. Unless L&D helps their organisation to change how work moves, gets judged and turns into value, the result will be pressure, not progress: stress on teams that are already at capacity, using process that weren’t designed for AI, says Erica Farmer. I keep hearing a version of the same story; someone uses AI to produce a first draft, analysis or set of options in a fraction of the usual time. Their…
The invisible workload of leading organisational change
Build change capability across every leadership by combining mindset shifts, practical training and coaching. Melanie Franklin explains why people development professionals must make change management explicit, scalable and aspirational, helping managers respond confidently to uncertainty, support their teams and turn constant disruption into a source of organisational strength and progress. With every business under constant pressure to adapt to technological, environmental, and social shifts, change has become a permanent part of working life. Yet while 61% of organisations recognise change…
Training has 24 months to prove its worth
Brad Batesole proposes that AI gives L&D leaders a rare chance to prove learning’s impact on performance and business results. As budgets tighten and scrutiny grows, organisations that measure what matters, personalise development and act now can turn learning into a lasting strategic advantage over slower-moving competitors in the market. Something changed in the last two years that most L&D leaders don’t quite know what to do with. For the first time, the technology exists to connect training activity directly…
TJ podcast: Building L&D influence in a changing world, with Don Taylor – episode 331
Showing value, building influence and developing the skills to operate strategically are becoming increasingly urgent priorities for L&D. In this TJ podcast conversation, Jo Cook and Don Taylor explore AI-driven uncertainty, entrepreneurial leadership, changing expectations of the profession, and why relationships, listening and human connection could matter more than ever. Key takeaways: Created by ChatGPT Podcast summary: Created by ChatpGPT Jo Cook is joined by Don Taylor to explore why showing value and building influence have become increasingly urgent for…
How to cut L&D costs without reducing headcount
If budget costs are looking imminent, rather than draw up a list of redundancies, Ryan Austin suggests looking to see where other costs can be improved. Explore three overlooked operational levers that can absorb a mandated cost-reduction target before headcount has changes, grounded in operational data from enterprise L&D functions. For three years, the L&D budget conversation has followed the same script: costs are flat or shrinking, demand is rising, and AI is supposed to close the gap. It has…
AI should enable your L&D goals, not hijack them
AI will not transform learning through technology alone, warns Gaurav Gupta. For L&D leaders, the real value comes from aligning AI with strategic goals, engaging practitioners in experimentation, and addressing employee fears. Success depends less on the tools themselves and more on the human behaviours, decisions and culture surrounding them. The race to adopt AI has hit L&D with full force. Organisations are investing heavily in AI-powered platforms, chatbots, and learning management systems. Yet, the return on these investments has…
AI is exposing L&D’s value problem
Generative AI is accelerating content creation, but Dr Ravinder Tulsiani argues that speed and volume are not the same as value. For L&D, the real opportunity is to move beyond mere output and focus on capability, judgement and measurable performance change, especially where organisations need stronger human decision-making most. It’s a moment many of us will recognise: A well-meaning stakeholder asks for a new learning module. The problem is described vaguely, inconsistent performance, missed decisions, something “not landing”. The solution,…
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