Valerie Merrill

4 Minutes

Artificial Intelligence (AI) Digital literacy & digital poverty For experienced L&D professionals For freelancers, consultants & small businesses For HR For L&D managers For new to L&D Learning Needs Analysis Opinion Technology

Stop building and hoping: why client-first thinking is reshaping IT and training

Valerie Merrill 8 September 2025

Clients are navigating a perfect storm of regulation, deeper cyber threats and complex AI disruption. Valerie Merrill explores why off-the-shelf training and tech no longer cut it, and how providers […]...

Conferences, connection and Copilot: a journey of learning

Valerie Merrill 8 July 2025

Valerie Merrill shares her reflections from attending three dynamic conferences, exploring leadership in crisis, the rise of AI in comms and L&D, and the enduring power of real-life connection. Packed […]...