Category Delivering learning & training

From compliance to competitive advantage: Men’s health in shift-based environments

A stressed engineer reviewing a difficult report at an industrial site, sitting on heavy machinery and showing signs of workplace burnout and pressure.

In shift-based or manufacturing environments, men’s mental health support must be designed for how and when people actually work. Rick van den Bosch outlines practical moves for L&D and leaders: build intervention skills beyond signposting, provide flexible 24/7 resources and…

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When AI does the first draft, who learns what good looks like?

Professional editor reviews and marks up printed documents surrounded by stacks of papers, notebooks, and writing tools. Red marker corrections and annotations are visible on manuscript pages

AI is erasing the practice layer of everyday work, and L&D must rebuild it. Dmitry Zaytsev says draft writing, rough analysis and early recommendations were safe spaces for learning judgement. As machines take those tasks, organisations need structured practice, decision…

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A capability framework is a change programme, not a document

sheet crumpled

Ben Satchwell argues that capability frameworks fail when treated as a design deliverable instead of a change programme. The document is only the opening move. Prioritise sponsorship, manager enablement, behaviour change and reinforcement before taxonomy perfection. Budget for adoption first,…

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We built a workforce that hates learning

A young, frustrated, shocked man holds on to his head staring at a laptop screen with his eyes wide open while sitting at his desk in the office. Bad news, , failure in work.

Corporate learning is treated like a chore, with people racing through modules and retaining little. Eric Francia argues engagement is the missing ingredient, backed by neuroscience and the adaptive power of game-based learning. We need to measure behaviour change, design…

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Decision armour is the new normal: Supporting clear thinking across a changed workforce

Translucent blue glass thought bubble with small bubbles, isolated on transparent background

Design work that protects thinking under pressure, and decision quality follows. In this article, Amy Brann and Dr Jessie Gulsin share neuroscience-backed ways for L&D to reduce cognitive load, reframe resilience for shifting values, and strengthen connection in hybrid teams.…

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From completion to capability: Making skills visible where it matters

Completed

Completion rates look reassuring, but they hide whether people can actually perform. Leonidas Palaiokostas argues organisations face a skills visibility gap, leading to wasted hiring and underused talent. Leonidas shares four capability signals and shifts: verify skills in real work,…

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Why people quit e-learning and what to do about it

Sad and anxious man working in the office, businessman frustrated by the result of work tired and depressed looking at the monitor screen

E-learning completion rates are a symptom, not a learner flaw. When courses feel like early-2000s slide decks, attention evaporates. This article argues better design wins: show value fast, respect time with bite-sized sessions, use narrative, cut friction and drive practical…

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Beyond static pages: How PDFs boost engagement and efficiency

Businesswoman hands working in Stacks of paper files for searching and checking unfinished document achieves on folders papers at busy work desk office

PDFs are everywhere at work, but they can also power smarter digital learning. Victoria Ross explores how interactive PDFs support active practice, smoother delivery across devices, faster admin, secure sign-offs and better collaboration. With AI features emerging, PDFs may stay…

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Conference overload? Why L&D events need creative reflection

TJ 60 conference creative session (C) AMC Newton

Conference days can feel like a firehose: keynotes, chats, slides, then a tired journey home and a notebook nobody opens. AMC Newton and Amelia Wakeford show how intentional reflection breaks overload, helping brains consolidate learning. Their Creative Download approach uses…

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TJ podcast: The rise of the supermanager: Why AI transformation still needs human leadership – episode 330

Julia Bersin joins Jo Cook to explore the rise of the supermanager and why AI transformation still depends on human leadership. As organisations rethink management layers, managers remain critical to trust, experimentation and adoption, helping teams turn AI investment into…

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