Category Learning design

Proving learning’s worth in volatile tech environments

The factor that changes everything. A critical break. A sudden change in plans. A threat and a danger. Recover from the blow and get back on course. Severe stress. Withstand the blow.

Catherine Dock explores how L&D can demonstrate its value and measure impact in fast-moving, complex technology environments. From stakeholder engagement to meaningful metrics, she outlines practical strategies for aligning L&D with business outcomes—and why communities, clarity, and curiosity are key…

Read MoreProving learning’s worth in volatile tech environments

Training is the new branding: how development drives employer reputation

Senior, woman and business people in meeting with discussion in team for creative decision making. Collaboration, manager or professional employees with paperwork for project planning or instructions

Training isn’t just a nice perk – it’s a strategic pillar of employer branding. From onboarding to leadership, development shapes perception, performance, and staff retention. This article from Lucas Marshall and Jason Braun explores how outcome-based learning and smart design…

Read MoreTraining is the new branding: how development drives employer reputation

Unlocking frontline performance: The next evolution in enterprise learning

Young, ambitious businesswoman using tablet on the move

The hidden majority that is underserved by traditional L&D efforts are the frontline workers that power most industries. This partner article explores how compliance training, mobile learning, and early development can evolve from tick-box exercises into performance drivers that unlock…

Read MoreUnlocking frontline performance: The next evolution in enterprise learning

TJ podcast: From talk to transformation – the art of effective facilitation – episode 327

Concept of facilitation. Business and finance facilitating.

In this episode, we explore the subtle (and not-so-subtle) differences between teaching, training, and facilitation—and why they matter more than you might think. From accidental facilitators to seasoned pros, our guests share honest reflections, practical approaches, and cautionary tales about…

Read MoreTJ podcast: From talk to transformation – the art of effective facilitation – episode 327

L&D isn’t broken. The way we work is.

A surreal scene showcasing a pineapple amidst an explosive burst of flames and smoke, blending the ordinary with extraordinary energy and vivid imagery.

✨ From firefighting to accusations of being a cost centre. You’re not the problem — the system is ✨ In this punchy partner piece, we introduce the People Impact Loop™: a strategic shift that puts marketing, design and business alignment…

Read MoreL&D isn’t broken. The way we work is.

Letting go of your agenda: How Open Space Technology helped us co-create an exceptional event

Team leader planning and writing on sticky notes while brainstorming, talking and sharing vision or ideas. Diverse group of creative business people meeting together to market new startup company

Ever wished your training or events had more personal spark? Phil Walsh shares his approach to making any experience more connected When we began planning a forum, we were eager to explore new ways to tap into the collective intelligence…

Read MoreLetting go of your agenda: How Open Space Technology helped us co-create an exceptional event

Serving up success by elevating restaurant & cafe standards through e-learning

Two restaurant workers using a touchscreen tablet together

Using e-learning and your learning management system can increase standards in the food service industry – as explored by Tanya Galton Customer experience is the biggest selling point today: 7 out of 10 people, according to American Express, prefer to…

Read MoreServing up success by elevating restaurant & cafe standards through e-learning

Harnessing behavioural science for impactful learning programmes

Happy business team and manager in a meeting sharing idea at office. Group of employees collaboration or discussing project plan in conference at office

Want to supercharge your L&D programmes? Try these key behavioural science tricks for learner engagement, from Houra Amin  In our ongoing series exploring ways to enhance the impact and effectiveness of L&D programmes, we have already explored feedback loops and…

Read MoreHarnessing behavioural science for impactful learning programmes

The impactful learning experiences of both reality and unreality 

The Art of Graphic Design Therapy

Want to create standout training programmes? Mixing realistic and unrealistic experiences could be the answer, as Steve Macaulay and David Buchanan explain  Many L&D professionals already recognise the value of using realistic experiences to enhance training programmes. By bridging the gap between…

Read MoreThe impactful learning experiences of both reality and unreality