In this episode, we explore the subtle (and not-so-subtle) differences between teaching, training, and facilitation—and why they matter more than you might think. From accidental facilitators to seasoned pros, our guests share honest reflections, practical approaches, and cautionary tales about…
✨ From firefighting to accusations of being a cost centre. You’re not the problem — the system is ✨ In this punchy partner piece, we introduce the People Impact Loop™: a strategic shift that puts marketing, design and business alignment…
Ever wished your training or events had more personal spark? Phil Walsh shares his approach to making any experience more connected When we began planning a forum, we were eager to explore new ways to tap into the collective intelligence…
Using e-learning and your learning management system can increase standards in the food service industry – as explored by Tanya Galton Customer experience is the biggest selling point today: 7 out of 10 people, according to American Express, prefer to…
Want to supercharge your L&D programmes? Try these key behavioural science tricks for learner engagement, from Houra Amin In our ongoing series exploring ways to enhance the impact and effectiveness of L&D programmes, we have already explored feedback loops and…
Want to create standout training programmes? Mixing realistic and unrealistic experiences could be the answer, as Steve Macaulay and David Buchanan explain Many L&D professionals already recognise the value of using realistic experiences to enhance training programmes. By bridging the gap between…
The Kirkpatrick assessment model evaluates the effectiveness of training programmes. Learn how to use it with these tips from Eleanor Hecks The Kirkpatrick model is an evaluation tool that has set many learning and development (L&D) professionals up for success. It is a…
To drive truly impactful L&D, focus on customised learning, cutting-edge technology, and full organisational involvement – Steve Macaulay has your three-step guide Are your L&D initiatives fresh and impactful? To cultivate a dynamic and skilled workforce, it’s essential to stimulate…
Align L&D with action learning to tackle current demands and gear up for future challenges, writes Helen Routledge Increasing productivity within organisations requires more than just theoretical knowledge; it demands actionable and effective learning strategies. Action learning, a method where employees…
Artificial intelligence can supercharge your L&D business – if you know how to use it well. George Hanley reveals top tips for maximising the tech Artificial intelligence (AI) is taking the world by storm, revolutionising many businesses with its ability…
