Artificial Intelligence (AI)
When Uber comes for L&D: Five smart moves before learning and development shifts
Ricci Masero argues L&D has more warning than taxi drivers before Uber changed the travel landscape. With AI-funded edtech accelerating, professionals can choose to adapt, humanise, specialise, diversify or even compete. The message is blunt: stop defending yesterday’s methods, learn the tools, and move while options remain for your career. In 2010, if you were a taxi driver, nobody came to warn you that your industry was about to transform. Uber was being built. Venture capital was flowing. By the…
The rise of reflective intelligence: The skill that will outlast AI
Artificial intelligence is accelerating learning, yet capability still depends on reflection. Dmitry Zaytsev tells us about reflective intelligence and why it matters in today’s largely AI-driven workplace. He shares how L&D teams can help build practical reflection habits that improve judgement, resilience, and performance across modern organisations and leadership contexts. Artificial intelligence is transforming how we learn, teach, and work. It can now generate content, design courses, and even simulate coaching conversations. Yet one skill remains entirely human: the ability…
AI at the top: Pressure, paralysis and performative action in the C-suite
AI is a board-level priority, yet research shows many executives lack the skills to lead it safely and effectively. Wendy Lynch explores the widening AI leadership gap, the huge risks of moving too fast or too slowly, and why a new ‘AI translation’ role may just be the missing link. Artificial intelligence has jumped from an interesting demonstration project to a core pillar of corporate strategy with mind-spinning speed. Three-quarters of corporate leaders expect the technology to transform their industry…
Turning AI into your company’s brain for stronger knowledge sharing and communication
AI is fast becoming the connective tissue of modern organisations. From remote corporate teams to factory floors, smarter knowledge sharing is now a competitive advantage. Used well, AI can break down silos, speed up communication and turn scattered information into shared intelligence. Shinichiro Nakamura reveals how to make it work The UK AI market is worth more than £21bn, and is expected to grow to £1tn in 10 years. Soon, AI will be a staple in many workplaces – and there’s huge potential for solutions to transform how we transfer knowledge and manage communications between teams. …
The engagement trap: Becoming irreplaceable in the age of AI
AI is changing work, and it’s calling our bluff. When machines do more of the grind, engagement becomes personal. It’s no longer about perks, but the effort you put in. Grant Wyatt shows how achieving fulfilment at work comes from tapping into the ‘engagement triad’ of clarity, capability and character You’re in your manager’s office, resignation letter in hand, heart racing. You say the line you’ve rehearsed for months: “I quit.” You grab your potted plant and stride out like a movie hero. Three months later, you’re at a new desk. Same emails. Same politics. Same frustrations. The only…
How AI will reset the worker-employer relationship on L&D
AI is quietly rewriting the deal between employers and employees, and L&D sits right at the centre of it. From mindset shifts to self-directed learning, what does this mean in practice? Yomi Tejumola explores how AI is reshaping responsibility, capability and trust at work, and what L&D should do next British businesses spent £53bn on training in 2024. At face value this sounds like a substantial figure, until you realise it’s down nearly one-fifth from 2011 according to government data. Per employee, the decline is even starker. At £1,700…
Space to think, permission to change: The TJ60 conference takeaways
Training Journal’s 60th Anniversary conference video captures the people profession at a turning point. From celebrating 60 years of workplace learning to confronting stubborn challenges around impact, evidence and credibility, contributors share what must change next. Expect practical reflections on AI, and moving beyond content creation towards real organisational capability. Training Journal’s 60th Anniversary Conference (TJ60) brought L&D people together in London for a day designed to celebrate the past, and sharpen what matters next. The video captures that energy…
Performance is human: Building a modern people strategy in the age of AI
As AI continues its massive transformation of the workplace, performance management must evolve too. Sidonie Viala shares how 360Learning has moved beyond rigid metrics to embrace coaching, autonomy and real-time learning. By prioritising people over process, the company is building a culture where growth thrives, and performance becomes truly human-centred. Data rules in the age of AI. We trust it for everything from growth targets, revenue forecasting and strategic decisions. Yet when it comes to performance management, our obsession with…
Growth through AI starts with your people, not platforms
AI holds huge promise for business, but many workers feel overwhelmed. Cassandra MacDonald explores how organisations can bridge the gap between innovation and confidence by shifting the focus from technology tools to people. Communication, culture and capability are key to unlocking AI’s true potential and turning disruption into sustainable growth. Artificial Intelligence (AI) is transforming the workplace at breathtaking speed, and its potential to fuel business growth is vast. Yet, amid the hype, another reality is emerging, one where many…
Your team is using AI, but are your prompts letting you down?
AI use in L&D is rising fast, but prompt quality often lags behind. Poor inputs lead to weak outputs, wasted time and reduced learner trust. Drawing on the testing methodologies of verification and validation, together with Dakan and Feller’s 4Ds framework, Catherine Dock explains how to strengthen your AI prompts We know from recent L&D research that Learning teams are using AI more widely to support increased volumes of L&D design delivery, and personalisation of learning at scale. This trend…
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