Artificial Intelligence (AI)
The next five years in L&D will change everything
L&D is undergoing its biggest shift in decades. At World of Learning 2025, 17 experts shared bold, insightful answers on what’s coming next. From AI to skills strategies and culture shifts, Kirstie Greany explores what the profession must prioritise to stay human, strategic and impactful over the next five years. Learning and development as an industry is at a turning point, a tipping point, or is that an inflection point? If the conversations at this year’s World of Learning Conference…
Learning as infrastructure: The rise of the capability operating system
By 2035, skills graphs, adaptive learning, and trustworthy analytics will turn corporate learning into a true capability operating system. From course catalogs to capability supply chains, learning leaders must build now to thrive in the next decade. Dr. Ravinder Tulsiani looks at how AI and ecosystems will redefine corporate learning. Corporate learning is entering a systems era. By 2035, the center of gravity will move from long courses and static catalogs to a capability operating system, a connected stack that…
How AI is transforming whistleblower culture at work
Shannon Walker explores how AI-powered whistleblowing platforms can close the trust gap in traditional reporting systems. With L&D professionals playing a key role in enabling psychological safety, these digital tools offer smarter, more confidential ways to speak up—transforming how organisations address misconduct and build cultures of transparency and accountability. Artificial intelligence (AI) is revolutionising how organisations handle whistleblowing. That’s because as businesses strive to create environments where employees feel psychologically safe, traditional reporting systems often fall short. Learning and development…
New shifts and trends in cybersecurity
The cybersecurity landscape is shifting rapidly, with AI-fuelled attacks, evolving malware, and cloud vulnerabilities becoming increasingly hard to manage. Nazy Fouladirad explores the key threats businesses face today, from Internet of Things risks to critical staffing shortages, and why proactive, intelligent defence is the only way for businesses stay ahead. With every year that passes, there are a wide range of new digital threats that businesses in all industries need to track and defend themselves against. Unfortunately, the speed at…
From resistance to uptake: Close skills gaps with AI-enabled learning
AI-based learning platforms promise speed, personalisation and measurable impact. Ian Howell from FutureLearn explores how LXPs remove barriers, match challenge to ability and deliver just-in-time microlearning. He shows how data identifies skills gaps, predicts retention risks and builds motivation through autonomy, competence and relevance; turning L&D into a responsive engine. With skills needs evolving faster than ever, businesses face a critical challenge: how to deliver learning that keeps pace. Unfortunately, many training programmes still waste valuable time and resources, failing…
From soft skills to survival skills: Rethinking human capability in the age of AI
Kalindi Hawkins explores how organisations can develop human-centred capabilities to thrive in an AI-driven world. Moving beyond digital upskilling, she shares five practical strategies for building adaptability, resilience, and leadership in uncertainty. This approach turns learning into a strategic asset that fuels transformation, not just transactions, in today’s fast-changing landscape. In a workplace shaped by artificial intelligence, the skills once called “soft” are now the core human advantage. As AI automates tasks and analyses data faster than any person could,…
Stop building and hoping: why client-first thinking is reshaping IT and training
Clients are navigating a perfect storm of regulation, deeper cyber threats and complex AI disruption. Valerie Merrill explores why off-the-shelf training and tech no longer cut it, and how providers must shift towards customised, compliance-savvy solutions that reflect the real challenges facing today’s organisations and the people who power them. The maxim “if you build it, they will come” has long shaped the ambitions of IT innovators and training providers. Also, as trainers we do have preferences over the courses…
Trust beats tech: why culture decides AI’s return on investment
Simon Blockley explores how AI can support workforce transformation when paired with strong leadership and investment in people. As skills gaps widen and business needs evolve, organisations must go beyond technical fixes. The future lies in smarter alignment of talent, technology and values, building agile, high-performing teams for the future. In a climate defined by rapid change, rising costs, and shifting workforce expectations, business leaders are under increasing pressure to address critical skills shortages. As demand for specialist contractor capabilities…
Revealed: Five surprising careers that will boom in the next decade
The world of work is undergoing a transformation. Economic shifts and new technologies are creating demand for roles outside conventional career paths. From digital creativity to ethical judgement, success will depend on hybrid skills. Himanshu Agarwal explores five growth areas and why they matter for the future workforce, and you. Five career paths that will experience exponential demand over the next decade will boom because technological advancements are reshaping the economy. Conventional careers in business are no longer the only…
Trust training: why screening is now part of the people development conversation
Mathew Armstrong explores how AI-generated deepfakes are slipping into hiring and onboarding, challenging trust for everyone right from the very start. Screening is no longer just compliance; it’s about creating inclusive, intelligent processes that protect culture, improve learning, and strengthen performance — ensuring every new hire relationship begins with genuine confidence. A team leader spotted something strange. A new hire had passed the interviews and was preparing to start onboarding. They had already made it through the standard screening process,…
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