Artificial Intelligence (AI)
New data shows how AI is reshaping L&D
Tommy Richardson explores new data highlighting AI’s growing role and enormous potential in personalising L&D. The shift couldn’t come at a better time. With engagement lagging and employees seeking more relevant development, AI-driven training offers tailored, adaptive experiences that boost satisfaction, support growth and help organisations future-proof their learning strategies. Innovation in workplace learning and development has taken a leap forward with the integration of AI. Employees who once saw training as another job-related requirement to check off are now…
TJ interviews: Des Anderson, on reinventing the LMS, starting up, scaling and staying human
Launching a people-first LMS from a kitchen table in 2012 was just the beginning. In this interview, LearnUpon Co-Founder and CTO Des Anderson reflects on: building for scale and support, leading with flexibility, and how AI can support learning without losing the human element or the need for critical thinking. Training Journal: You started LearnUpon, with your co-founder Brendan Noud, from the kitchen table in 2012. What got you excited to start a Learning Management System and keep going through…
Legacy learning is killing your AI potential
AI is shaking things up, and Learning and Development can’t afford to fall behind. Cassie Gasson shares why it’s time to drop the old playbook, grab smarter tools and take the lead. If you want to stay relevant, it’s all about rethinking how you train, upskill and inspire your workforce AI isn’t just a buzzword any more – it’s here, it’s evolving at lightning speed, and it’s fundamentally reshaping how we live and work. The UK government recognises this enormous…
Why the frontline workforce needs better training – and why they’re not getting it
Frontline workers are eager to learn, but too often the training just isn’t there. Erika Sandoval explains why companies should invest in smarter, more flexible learning that fits easily into busy lives. From AI-driven tools to on-demand sessions, it’s time employers stepped up because without proper training, everyone loses out Companies that fail to invest in their workforce risk more than just high turnover. In the UK, 72% of organisations report that they are struggling to fill critical skills gaps,…
Deskilled by design: How L&D plays a key role in driving effective adoption of AI in aviation
A recent McKinsey report has cast a spotlight on the aviation industry’s future. As AI and automation accelerate across the sector, Charlie Kneen issues a stark warning: unless these technologies are intentionally embedded into learning and development and core business processes, the industry risks entering a dangerous era of deskilling AI will no doubt boost productivity, but it also threatens to erode something far more valuable: the human edge, judgment, communication and critical thinking – the very capabilities that frontline aviation staff…
L&D teams are the key to the AI and human skills double whammy
As AI reshapes organisations, L&D professionals face a dual challenge: meeting growing technical demands while supporting behavioural change. Lynsey Whitmarsh explores how learning teams can use their unique strengths, connections, creativity, behaviour change and insights, to drive strategic reskilling and ensure AI adoption enhances rather than isolates the modern workforce. As companies use AI to drive efficiencies or boost productivity, how these fast-emerging tools can be used in workforces’ strategic learning and reskilling, remains open to debate. Global research has…
Breathe new life into learning with video
Learners crave stimulation and engagement, not repetition. Video can transform dry documents into engaging, memorable experiences, but only when used strategically. Matthew Pierce explains how L&D teams can pinpoint the right text content, craft effective videos, and boost learning retention while building on what already works in existing training programmes. An active brain is closely tied to better memory and sharper cognitive function, and that activity thrives on variety and stimulation. When the mind is fully engaged, learning sticks. But…
Conferences, connection and Copilot: a journey of learning
Valerie Merrill shares her reflections from attending three dynamic conferences, exploring leadership in crisis, the rise of AI in comms and L&D, and the enduring power of real-life connection. Packed with insights and standout moments, it’s a timely reminder of why face-to-face learning still hits differently in a digital world. We spend a lot of our time in front of our screens, working on content, delivering and on Teams or Zoom and in our hybrid world we can sometimes miss…
L&D at a crossroads: Innovate like Netflix or fade like Blockbuster
Learning and development teams are facing a turning point. Ravinder Tulsiani explains what needs to change to stay useful and effective. From using smart technology to making learning quicker and easier to access, it is time to move on from the old ways and build something that really works today Learning and Development professionals are facing an existential choice – evolve or become obsolete. Just as Netflix revolutionised entertainment by leveraging AI, data and on-demand content while Blockbuster clung to…
Think you’re ‘good’ at AI? It’s not automation, it’s augmentation that matters
Let’s bust a myth: AI isn’t just about ditching tasks, it’s about supercharging what people can do at work. In this eye-opener, Joshua Wöhle breaks down why augmentation, not automation, is where the real magic happens, and how it’s reshaping productivity, potential and even what your job might look like Many organisations are approaching AI with a fundamental misunderstanding. I’m seeing plenty of enthusiasm for AI adoption, but there’s a concerning pattern: companies are focusing on building systems that automate and remove…
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