Artificial Intelligence (AI)
Stop building and hoping: why client-first thinking is reshaping IT and training
Clients are navigating a perfect storm of regulation, deeper cyber threats and complex AI disruption. Valerie Merrill explores why off-the-shelf training and tech no longer cut it, and how providers must shift towards customised, compliance-savvy solutions that reflect the real challenges facing today’s organisations and the people who power them. The maxim “if you build it, they will come” has long shaped the ambitions of IT innovators and training providers. Also, as trainers we do have preferences over the courses…
Trust beats tech: why culture decides AI’s return on investment
Simon Blockley explores how AI can support workforce transformation when paired with strong leadership and investment in people. As skills gaps widen and business needs evolve, organisations must go beyond technical fixes. The future lies in smarter alignment of talent, technology and values, building agile, high-performing teams for the future. In a climate defined by rapid change, rising costs, and shifting workforce expectations, business leaders are under increasing pressure to address critical skills shortages. As demand for specialist contractor capabilities…
Revealed: Five surprising careers that will boom in the next decade
The world of work is undergoing a transformation. Economic shifts and new technologies are creating demand for roles outside conventional career paths. From digital creativity to ethical judgement, success will depend on hybrid skills. Himanshu Agarwal explores five growth areas and why they matter for the future workforce, and you. Five career paths that will experience exponential demand over the next decade will boom because technological advancements are reshaping the economy. Conventional careers in business are no longer the only…
Trust training: why screening is now part of the people development conversation
Mathew Armstrong explores how AI-generated deepfakes are slipping into hiring and onboarding, challenging trust for everyone right from the very start. Screening is no longer just compliance; it’s about creating inclusive, intelligent processes that protect culture, improve learning, and strengthen performance — ensuring every new hire relationship begins with genuine confidence. A team leader spotted something strange. A new hire had passed the interviews and was preparing to start onboarding. They had already made it through the standard screening process,…
New data shows how AI is reshaping L&D
Tommy Richardson explores new data highlighting AI’s growing role and enormous potential in personalising L&D. The shift couldn’t come at a better time. With engagement lagging and employees seeking more relevant development, AI-driven training offers tailored, adaptive experiences that boost satisfaction, support growth and help organisations future-proof their learning strategies. Innovation in workplace learning and development has taken a leap forward with the integration of AI. Employees who once saw training as another job-related requirement to check off are now…
TJ interviews: Des Anderson, on reinventing the LMS, starting up, scaling and staying human
Launching a people-first LMS from a kitchen table in 2012 was just the beginning. In this interview, LearnUpon Co-Founder and CTO Des Anderson reflects on: building for scale and support, leading with flexibility, and how AI can support learning without losing the human element or the need for critical thinking. Training Journal: You started LearnUpon, with your co-founder Brendan Noud, from the kitchen table in 2012. What got you excited to start a Learning Management System and keep going through…
Legacy learning is killing your AI potential
AI is shaking things up, and Learning and Development can’t afford to fall behind. Cassie Gasson shares why it’s time to drop the old playbook, grab smarter tools and take the lead. If you want to stay relevant, it’s all about rethinking how you train, upskill and inspire your workforce AI isn’t just a buzzword any more – it’s here, it’s evolving at lightning speed, and it’s fundamentally reshaping how we live and work. The UK government recognises this enormous…
Why the frontline workforce needs better training – and why they’re not getting it
Frontline workers are eager to learn, but too often the training just isn’t there. Erika Sandoval explains why companies should invest in smarter, more flexible learning that fits easily into busy lives. From AI-driven tools to on-demand sessions, it’s time employers stepped up because without proper training, everyone loses out Companies that fail to invest in their workforce risk more than just high turnover. In the UK, 72% of organisations report that they are struggling to fill critical skills gaps,…
Deskilled by design: How L&D plays a key role in driving effective adoption of AI in aviation
A recent McKinsey report has cast a spotlight on the aviation industry’s future. As AI and automation accelerate across the sector, Charlie Kneen issues a stark warning: unless these technologies are intentionally embedded into learning and development and core business processes, the industry risks entering a dangerous era of deskilling AI will no doubt boost productivity, but it also threatens to erode something far more valuable: the human edge, judgment, communication and critical thinking – the very capabilities that frontline aviation staff…
L&D teams are the key to the AI and human skills double whammy
As AI reshapes organisations, L&D professionals face a dual challenge: meeting growing technical demands while supporting behavioural change. Lynsey Whitmarsh explores how learning teams can use their unique strengths, connections, creativity, behaviour change and insights, to drive strategic reskilling and ensure AI adoption enhances rather than isolates the modern workforce. As companies use AI to drive efficiencies or boost productivity, how these fast-emerging tools can be used in workforces’ strategic learning and reskilling, remains open to debate. Global research has…
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