Artificial Intelligence (AI)
L&D at a crossroads: Innovate like Netflix or fade like Blockbuster
Learning and development teams are facing a turning point. Ravinder Tulsiani explains what needs to change to stay useful and effective. From using smart technology to making learning quicker and easier to access, it is time to move on from the old ways and build something that really works today Learning and Development professionals are facing an existential choice – evolve or become obsolete. Just as Netflix revolutionised entertainment by leveraging AI, data and on-demand content while Blockbuster clung to…
Think you’re ‘good’ at AI? It’s not automation, it’s augmentation that matters
Let’s bust a myth: AI isn’t just about ditching tasks, it’s about supercharging what people can do at work. In this eye-opener, Joshua Wöhle breaks down why augmentation, not automation, is where the real magic happens, and how it’s reshaping productivity, potential and even what your job might look like Many organisations are approaching AI with a fundamental misunderstanding. I’m seeing plenty of enthusiasm for AI adoption, but there’s a concerning pattern: companies are focusing on building systems that automate and remove…
TJ interviews: VP of AI, Joseph Leslie
Degreed’s Conor Gilligan discusses skills to enable AI-driven transformation with Joseph Leslie, Vice-President of AI at Golin. From upskilling 100,000 employees to embedding AI in global strategy, Joseph reveals how blending tech with business challenges can fuel creativity, close skill gaps and turn bold ideas into meaningful transformation at scale Training Journal: Tell us more about your background – you were based in the UK for some time and now in the US, right? Joseph Leslie: Indeed! I started in L&D…
Why AI coaching for soft skills fails without the right data
AI coaching sounds clever. But most tools fall flat when it comes to soft skills. Why? As Petr Kanaev explains, it’s not just about algorithms, it’s about data. Without context, outcomes and expert input, the feedback fails. The good news? With the right foundation, AI can help your employees grow AI-powered coaching tools are gaining traction in workplace learning – especially as organisations seek scalable ways to develop soft skills in hybrid and remote settings. From conversational agents to automated feedback platforms,…
Creating interactive learning experiences with AI
AI is revolutionising how we learn. From branching scenarios to digital avatars and virtual coaches, Marlon Fuentes explores how personalisation, interactivity and neuroscience are combining to create more effective training. The future of learning isn’t just digital, it’s intelligent, immersive and evolving as fast as the workplace. Are you ready? The future of work is being reshaped by the rise of artificial intelligence (AI) and automation, necessitating continuous learning and adaptation. By 2030, while automation is projected to displace 92…
Forget AI efficiency — creativity is the real workplace edge
As AI transforms the workplace, the spotlight shifts to soft skills — creativity, empathy and adaptability — that machines can’t replicate. L&D professionals play a vital role in nurturing uniquely human traits, preparing employees to keep pace with change, and to thrive in it. The future of work is deeply, defiantly human. AI may be changing the game, shaking up the way we work and making everything more efficient, but here’s the thing: the more AI takes over the routine,…
Proving learning’s worth in volatile tech environments
Catherine Dock explores how L&D can demonstrate its value and measure impact in fast-moving, complex technology environments. From stakeholder engagement to meaningful metrics, she outlines practical strategies for aligning L&D with business outcomes—and why communities, clarity, and curiosity are key to making an impact that stakeholders notice and trust. One of the hardest things in Learning and Development is to justify the real impact of learning on organisations and strategies to stakeholders. We know how powerful showing the return on…
Coaching at a crossroads – how AI is transforming the support we give at work
With demand for personalised coaching soaring and the growing need in our changing world, human capacity is being stretched thin. Laurel McKenzie explores how AI can support – not replace – human coaches, helping organisations scale development efforts ethically while meeting the needs of hybrid workers, Gen Z employees and career changers. The demand for personalised learning and development tools has surged as the workplace evolves. With hybrid working, a growing Gen Z workforce, and frequent career transitions, organisations are…
AI in the Civil Service: opportunity, risk and the future
AI is reshaping how the Civil Service works—but how do we harness its power without losing sight of critical human-centred governance? Sam Isaacson explores the risks, rewards and responsibilities of integrating AI into public sector practice ahead of his session at the Transforming L&D in the Public Sector conference. The wheels of politics are famous for turning at a speed all their own. Whitehall corridors buzz with discussions about the flavour of the month, but the distance between that and…
Using behavioural science to maximise the impact of L&D programs
If some of your department’s training misses the mark for people, perhaps behavioural science can change that trend. Ravinder Tulsiani explores how L&D teams can boost engagement in sessions, the motivation to learn and retention to increase performance, by designing programmes that align with how people really learn and behave Traditional training methods often fail to translate into real-world behavior change, however applying principles from behavioral science, programs can be more engaging, impactful, and aligned with how people naturally learn…
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