Artificial Intelligence (AI)

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AI in the Civil Service: opportunity, risk and the future

Sam Isaacson

AI is reshaping how the Civil Service works—but how do we harness its power without losing sight of critical human-centred governance? Sam Isaacson explores the risks, rewards and responsibilities of integrating AI into public sector practice ahead of his session at the Transforming L&D in the Public Sector conference. The wheels of politics are famous for turning at a speed all their own. Whitehall corridors buzz with discussions about the flavour of the month, but the distance between that and…

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Using behavioural science to maximise the impact of L&D programs

Ravinder Tulsiani

If some of your department’s training misses the mark for people, perhaps behavioural science can change that trend. Ravinder Tulsiani explores how L&D teams can boost engagement in sessions, the motivation to learn and retention to increase performance, by designing programmes that align with how people really learn and behave Traditional training methods often fail to translate into real-world behavior change, however applying principles from behavioral science, programs can be more engaging, impactful, and aligned with how people naturally learn…

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We should all be training our teams in the use of AI – the why and the how

Grant Polachek

With US public institutions stepping up AI training, it’s time for businesses to ask: why aren’t we doing the same? This piece by Grant Polachek explores why interest in AI is high but usage is low — and what leaders must do to close the training gap and build AI-ready cultures Last year multiple states including Connecticut, California, Mississippi, and Maryland announced plans to help facilitate AI training for workers. Connecticut has gone the furthest – launching a free Citizens…

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How to AI-proof your career

Paula Fryer

Just started on your L&D career but worried the robots are coming for your job? Relax! You don’t need to outsmart the tech, just out-human it. Paula Fryer reveals how to future-proof your career with a few smart shifts, some people-first skills and a mindset that’s more curious than cautious AI isn’t replacing you. At least, not yet. But with the speed at which artificial intelligence is advancing, it’s understandable to feel uneasy. According to Resume Builder, 37% of companies…

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Human before leader: Rethinking leadership for a new world of work 

Sara Hope

Think leadership is just about performance? Think again. Sara Hope and Emily Cosgrove show how empathy, connection and courageous conversations are helping leaders ditch the old-school playbook for a new approach.   With research-backed results and real-world impact, human-centred leadership is the power move for thriving teams in today’s fast-changing world  The landscape of leading and managing in organisations today seems to be shifting at an ever more rapid pace. Political changes and economic fluctuations have pushed us into an…

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The future of technology: Empowering today’s female leaders? 

Adeolu Adewumi-Zer

As tech reshapes the world of work, Adeolu Adewumi-Zer explores how female leaders can thrive 🚀 if L&D professionals act now. 💡From digital literacy to AI ethics, the right programmes will unlock a powerful future where women lead innovation, shape strategy and drive real change across industries and organisations 🌟 The landscape of leadership is undergoing a profound transformation driven by the relentless march of technology. It is imperative to examine how this technological evolution will uniquely impact female leaders and…

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TJ podcast: From talk to transformation – the art of effective facilitation – episode 327

Jo Cook

In this episode, we explore the subtle (and not-so-subtle) differences between teaching, training, and facilitation—and why they matter more than you might think. From accidental facilitators to seasoned pros, our guests share honest reflections, practical approaches, and cautionary tales about what makes learning stick. We dive into the skills that set great facilitators apart, the common mistakes that derail engagement and impact, and why designing for learning transfer is non-negotiable. Whether you’re delivering in person or online, this is a…

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The Ethics of AI in Learning & Development: What L&D specialists need to know 

Harikrishna Kundariya

From bias-busting to protecting learner data, ethical AI in L&D is essential. Harikrishna Kundariya explores the foundation of how professionals can champion transparency, fairness and human insight whilst also embracing the tech shaping tomorrow’s learning. This will give you a great starting point to research more for your organisation AI has a major role to play in almost every sector and industry today. Be it healthcare, IT or finance, AI can help in automating repetitive tasks and simplifying complex challenges.…

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How AI can jumpstart a revolution in HR

David Lloyd

🌟 AI is reshaping HR, but are businesses ready? From hiring to employee engagement, AI has the power to transform HR, but only with the right vision and strategy.  💡 David Lloyd reveals how organisations can harness AI’s potential – without losing the human touch ❤️  The potential presented by AI creates new opportunities for all areas of the people profession. However, realising this potential is only possible by taking a strategic and human-focused approach.  AI technologies can be a catalyst for remarkable…

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Blending human and machine: Equipping employees with the right skills for AI collaboration 

Jeremy Campbell

🤖 AI is transforming workplaces – but human skills are still the game-changer! To thrive in an AI-driven world, employees need creativity, empathy and adaptability.  ✨ Jeremy Campbell explores how to future-proof your workforce by blending human ingenuity with machine efficiency. Ready to unlock AI’s full potential? 🔑  Artificial intelligence (AI) is reshaping the modern workplace, automating tasks and enhancing productivity like never before. But for AI to truly shine, it needs human qualities – empathy, creativity and ethical decision-making…