Artificial Intelligence (AI)

Young man engaged in customer service while using a headset and working on a computer

Blending human and machine: Equipping employees with the right skills for AI collaboration 

Jeremy Campbell

🤖 AI is transforming workplaces – but human skills are still the game-changer! To thrive in an AI-driven world, employees need creativity, empathy and adaptability.  ✨ Jeremy Campbell explores how to future-proof your workforce by blending human ingenuity with machine efficiency. Ready to unlock AI’s full potential? 🔑  Artificial intelligence (AI) is reshaping the modern workplace, automating tasks and enhancing productivity like never before. But for AI to truly shine, it needs human qualities – empathy, creativity and ethical decision-making…

A conceptual image with a robot icon among human figures. Artificial intelligence and automation in the workplace concept.

Beyond content: How AI can support, not replace, human learning

Colin Smith

💻 Corporate learning embraced digital transformation, but many learners feel disconnected. As learning technology’s shortcomings become clear, AI emerges as a potential game-changer. Colin Smith explores how AI tutors can enhance—not replace—human-led learning. 👨🏽‍💻 This can offer a future where technology supports engagement, personalisation, and real impact for workplace learning. In recent years, we’ve witnessed a wave of innovation in corporate learning. The rapid adoption of digital delivery of learning brought significant shifts. We saw a move away from in-person,…

How can L&D empower their technical workforce on AI skills development?

Jo Cook

AI is transforming work—L&D must equip employees with the right skills to stay ahead. Editor Jo Cook dives into the offering from AI leading company, NVIDIA When high school student Selin Ornek saw a guide dog assisting it’s owner, the passing of her own dog got her to thinking: “If a visually impaired person lost their dog, not only would they lose their best friend, but their eyes.” This set Selin on a pathway to build a robotic visually impaired…

Conceptual 3 letters keyword ROI (Return On Investment), on multicolored stickers attached to a cork board.

Maximising ROI on training programmes in 2025: Strategies for a high-impact workforce

Rob Porter

Personalise learning, engage stakeholders and embrace artificial intelligence to unlock real value, writes Rob Porter  As organisations increasingly invest in training and development to drive productivity and ensure business growth, measuring these programmes’ return on investment has become a critical issue. According to a Gartner report, 55% of HR leaders feel their current technologies do not meet evolving needs, and 51% cannot measure ROI on their HR investments.  AI-powered learning analytics are transforming how organisations evaluate training success   With training…

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Scaling skill adoption with AI and a human-centric approach 

James Swift

Take a phased approach and keep people at the heart of strategy, advises James Swift Leyton, like many businesses, prioritises client retention as a crucial driver of sustainable growth. Recognising that their consultants’ skills directly impacted client relationships and retention rates, Leyton’s talent development team sought innovative solutions to improve skill adoption and consistency across their workforce. The business challenge was to boost client retention.   AI provided unprecedented visibility into employee skill usage… replacing subjective observations with objective data  …

Attractive businesswoman in white shirt at workplace working with laptop to hire new employees for international business consulting. HR, social media hologram icons over office background

The AI revolution and navigating the future of talent management 

Pete Humphreys

By fostering human skills alongside artificial intelligence, organisations can better prepare their workforces for success – Pete Humphreys explains The integration of artificial intelligence (AI) into the people profession has become crucial in order to remain competitive. As candidates and employees increasingly embrace AI-powered tools, Human Resources (HR) departments must swiftly adapt to remain relevant and effective. This shift presents both opportunities and challenges, particularly in talent management.  The most successful HR departments will be those that strike the right balance between…

Happy African American young woman job seeker talking to professional male HR manager checking digital cv on tablet at interview meeting process. Company recruitment, human resources and hiring.

How infusing creativity into your CV helps you stand out from the crowd 

Faye Longhurst

A well-designed curriculum vitae can help you catch recruiters’ attention. Faye Longhurst shares key tips A curriculum vitae (CV) is one of the most important projects we design in our lifetime; taking a blank canvas and filling it with achievements, skills and experience as we grow our career. With more applicants than ever for each role, today’s job market has become increasingly saturated. Because of this, recruiters are often overwhelmed with the number of applications and, crucially: cookie cutter CVs that all…

A visionary meeting where manufacturers and retailers discuss incentivizing designs for recyclability and compostability in a green office environment

From code to culture: How AI can embed company culture 

Elie Rashbass

Artificial intelligence can help turn company culture from words on a wall into something real – Elie Rashbass explains how Strong and healthy cultures help businesses and employees thrive. Weak or toxic cultures, on the other hand, harm both the workforce and the business’s bottom line. Companies know culture matters and recognise exactly what values they want. However, listing and wanting certain values, even if you mean it (which most companies do!), doesn’t make them a reality.   The missing link…

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Key topics for L&D focus in 2025

Where is your attention this year – AI, employee wellbeing, hybrid work, or other organisational value? For L&D professionals in 2025, several key trends and topics are emerging as particularly important, including the dominance of AI, the resurgence of value-driven approaches, a focus on employee wellbeing, and the importance of onboarding. AI continues to be a dominant force. AI’s influence is undeniable, with AI getting the most votes in the L&D Global Sentiment Survey 2025. AI is seen as something…

Global Sentiment Survey 2025 front cover showing Donald H Taylor (C) Don Taylor

L&D professionals question if AI really is a hot topic for 2025

Donald H Taylor launches his L&D Global Sentiment Survey and TJ digs into the results At the launch event for the of the L&D Global Sentiment Survey 2025, the 12th annual check of the pulse of L&D worldwide, Donald H Taylor has analysed answers from 3,339 people covering 93 countries. Don asks “What will be hot in workplace L&D?” for the coming year and people make a selection from 16 options, including AI, reskilling, learning analytics and others. Don highlights…