In this episode, we explore the subtle (and not-so-subtle) differences between teaching, training, and facilitation—and why they matter more than you might think. From accidental facilitators to seasoned pros, our guests share honest reflections, practical approaches, and cautionary tales about…
Ditch the dull reviews: spark curiosity, lift spirits and help your team grow and thrive with these tips from Paul Heath Managing employee performance is an essential part of any leadership role. While many organisations consider an annual review an…
Feedback without the freakout: smarter ways to share and receive input, and overcome feedback anxiety by Becky Westwood Feedback has become an essential part of the training and development process in organisations. Not only is it seen as crucial to the…
Discover the top feedback mistakes managers make – and how to fix them for better results. Julia Milner reveals the four-step feedback framework you need Can I give you some feedback? Employees often cringe when they hear these words. Want…
Feedback loops help L&D leaders refine strategies, align learning with business goals and drive success, writes Houra Amin In the rapidly evolving business landscape, the ability to adapt and continuously improve is critical for success. Central to this adaptability are…
Do you focus on faults or strengths? One approach can help improve engagement and productivity – Steve Macaulay and Sarah Cook report When a mistake or problem arises, how do you and your organisation typically react? A common response is…
With its ability to quickly summarise survey answers, recognise trends and identify areas for improvement, AI can revolutionise training feedback analysis, writes Chris Wigglesworth Have you ever looked at the pile of feedback survey responses and wondered how you’ll find…
Wendy Hanson is rethinking learning and development for 2024 and urges us to drop what’s not working In the dynamic landscape of professional development, the traditional approaches to learning and development are undergoing a significant transformation. As we move through…
Joanne Lockwood argues that inclusion and training is a business necessity and that L&D must ensure it meets the needs of all learners The professional landscape is constantly evolving, and businesses are now sourcing talent from all corners of the…
Sally Tanski explores the importance of leaders’ emotional intelligence in growing social capital If you’re a leader, or work with leaders, this situation may be familiar to you… You find it’s difficult to motivate team members, who seem disengaged and…
