Category Features

Connecting the dots across assessment data

Young African Woman Quality Manager Analyzing Audit Data

Dan Harrison and Kimberly Farace argue that assessment teams need better connections between fragmented data, not more dashboards. By linking operational, technical, behavioural and candidate feedback signals across the journey, organisations can uncover hidden microtrends, diagnose friction faster, strengthen integrity…

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The hidden cost of hybrid work: Rebuilding informal learning for early-career employees

Early-career employees need more than formal training to build judgement, confidence and practical their skills. Hybrid work and AI have made every-day learning less visible and more important. Don Spear explains how organisations can recreate observation, coaching, practice and feedback…

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From empathy to action: How L&D can build compassionate workplaces

Empathy concept. Wooden blocks with empathy icons on minimal background and copy space. The power of emotional intelligent, soft skill development. Empathy in the workplace, good leaders, good teams.

Nicky McCrudden explores why compassion at work so often stops at good intentions and how L&D can help turn concern into action. Her research identifies skills gaps, workplace beliefs and social pressures as key barriers, pointing to practical, scenario-based ways…

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Beyond the training calendar: Building continuous learning interventions

CONTINUOUS LEARNING

L&D needs to move beyond periodic programmes and participation metrics, building continuous interventions that respond to real workplace challenges. By listening closely, reinforcing behaviour and measuring meaningful outcomes, learning teams can become strategic partners. Nikhil Sharma explores how this shift…

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From cost centre to growth engine: Enter the Chief Revenue Officer of Talent

Asking the real cost question using wooden cubes on blue background

Barb Hyman argues that talent acquisition and talent management must stop operating in silos and start acting as a single business engine. By connecting hiring, internal mobility and learning to commercial outcomes, organisations can reduce restructuring costs, deploy skills more…

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From crappy tasks to the C-suite: fixing the female leadership pipeline

Successful Businesswoman Holding Digital Tablet Standing In Modern Office

Women often outperform men on key leadership measures, particularly collaboration, relationships and crisis management, yet barriers still block their route to senior roles. David Buchanan and Steve Macaulay examine the evidence and set out what HR and L&D can do…

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When your boss is an AI bot

the robot communicates with people at work. Mixed media

David Buchanan and Steve Macaulay explore how AI could reshape leadership, from augmenting decision-making to taking over selected management tasks. They examine the benefits, risks and human implications of bot bosses, and argue that L&D must prepare employees to challenge,…

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Transfer by design: The next maturity level of learning design

Colourful abstract picture of two heads with icons and pictures between them showing communication or learning

Closing the transfer gap means designing for workplace application from the outset, not hoping learning will stick afterwards. Melanie Martinelli and Ger Driesen explain how the 12 Levers of Transfer Effectiveness can help L&D teams build stronger transfer conditions, establish…

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The AI fire hydrant: L&D’s new job is to redesign the pipework

Fire hydrant

AI can make the creation of work dramatically faster. Unless L&D helps their organisation to change how work moves, gets judged and turns into value, the result will be pressure, not progress: stress on teams that are already at capacity,…

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The invisible workload of leading organisational change

Build change capability across every leadership by combining mindset shifts, practical training and coaching. Melanie Franklin explains why people development professionals must make change management explicit, scalable and aspirational, helping managers respond confidently to uncertainty, support their teams and turn…

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