Features

9 Minutes
Business and industry Change Culture Diversity, inclusion and equity Features For experienced L&D professionals For freelancers, consultants & small businesses For people managers For senior L&D Psychology

Lessons from anthropology: A new lens to understand organisational culture 

How the study of what makes us human can enable more meaningful behaviour at work – with insights from business psychologist, Lucy Cox  Grasping workplace behaviour is no easy task. […]...
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7 Minutes
Business and industry Delivering learning & training Education and skills Features For freelancers, consultants & small businesses For HR For new to L&D For people managers Learning design Learning Needs Analysis Sales & customer service Technology

Serving up success by elevating restaurant & cafe standards through e-learning

Using e-learning and your learning management system can increase standards in the food service industry – as explored by Tanya Galton Customer experience is the biggest selling point today: 7 […]...
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6 Minutes
Communication Delivering learning & training Engagement Features For freelancers, consultants & small businesses For L&D managers For new to L&D For people managers Skills

The art of authentic presentations: Tips from stage to screen 

Do you dread public speaking? Transform nerves into confidence with strategies from actor Lorena Bernal Public speaking can be intimidating, especially if you feel unprepared. In my experience, the key […]...
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4 Minutes
Coaching & mentoring Emotional intelligence Features For experienced L&D professionals For freelancers, consultants & small businesses For HR For L&D managers For new to L&D For people managers For senior L&D Mental health Neuroscience Psychology Reflective practice Wellbeing

A week in the life of: A trainee psychotherapist 

Balancing work, studies and a placement isn’t easy, but Anita Guru is relishing the challenge Rewind to 2020 at the start of the pandemic: I could foresee significant challenges for mental health. […]...
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6 Minutes
Business and industry Continuing Professional Development (CPD) Features For experienced L&D professionals For HR For L&D managers For new to L&D For people managers For senior L&D Leadership Management Psychology Reflective practice Wellbeing

The power of imperfection: Transforming challenges into opportunities for growth 

Steve Macaulay and Sarah Cook explore resilience through Kintsugi – and finding gold after a setback In everyday work situations, it is unrealistic to expect that everything goes to plan. […]...
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6 Minutes
Business and industry Change Delivering learning & training Features For experienced L&D professionals For L&D managers For people managers For senior L&D Future of work Skills

The future of expertise is synthesis in a world of abundant information 

Now that information is so easily accessible, the rules of expertise at work have changed – Colin Smith is your guide As organisational psychologist and author Adam Grant aptly observes: “The […]...
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9 Minutes
Business and industry Change Culture Delivering learning & training Diversity, inclusion and equity Education and skills Features For HR For L&D managers For people managers For senior L&D Health and social care Skills Wellbeing

First aid training: Combatting men’s fear to ask important questions and act in emergency situations 

Inclusive first aid training can break down barriers and build confidence, as Ricci Masero explains  First aid training is important for keeping everyone safe at work, but something interesting came […]...
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4 Minutes
Business and industry Emotional intelligence Features For experienced L&D professionals For freelancers, consultants & small businesses For HR For L&D managers For new to L&D For people managers For senior L&D Managing teams Mental health Reflective practice Understanding Business Wellbeing

A week in the life of: A founder of a small business 

Phil Willcox from Emotion at Work reflects on the three choices he makes each week to balance his business needs, personal boundaries and emotions   It sometimes feels like you’re constantly […]...
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6 Minutes
Artificial Intelligence (AI) Business and industry Change Features For experienced L&D professionals For freelancers, consultants & small businesses For L&D managers For senior L&D Future of work Technology

Negative sentiment, positive impact: AI in the digital workplace

Despite AI’s potential to combat digital noise, streamline workflows and transform workplaces, employees remain uneasy – Chris Ciauri examines how leaders can address these concerns Enterprise leaders need no convincing […]...
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