Category For people managers

The authenticity revolution: Why showing the real you is now a superpower at work

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Authentic leadership starts when people stop performing and begin leading as themselves. Claire Brumby argues that L&D must rethink how it develops leaders, creating safer spaces for real questions, unconventional thinking and human insight, while challenging the polished behaviours and…

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Learning without limits: Meeting the expectations of the modern workforce

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Morgan Burn explores how changing attention, technology and learner expectations are reshaping workplace development, and why L&D must move beyond isolated interventions. From personalised reflection to richer content and real-world scenarios, organisations need better continuous learning ecosystems that help people…

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The hidden cost of hybrid work: Rebuilding informal learning for early-career employees

Early-career employees need more than formal training to build judgement, confidence and practical their skills. Hybrid work and AI have made every-day learning less visible and more important. Don Spear explains how organisations can recreate observation, coaching, practice and feedback…

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Learning that lasts: Belief is the first barrier to building skills

We become or think symbol. Concept word What we think We become on brick blocks. Beautiful wooden table, green background. Business we become or think concept. Copy space.

Upskilling spend is soaring, but the skills gap is still yawning. The missing piece is rarely the content… It’s what learners believe about themselves when it gets difficult that counts. When doubt turns challenge into threat, even brilliant design won’t…

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Mindset under pressure: Making better decisions in a noisy world

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Information overload, AI and relentless workplace change are putting decision-making under pressure. Martin Fairn argues that mindset development can help people pause, regain perspective and think more clearly, strengthening resilience, improving judgement and supporting better decisions when demands mount, uncertainty…

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From empathy to action: How L&D can build compassionate workplaces

Empathy concept. Wooden blocks with empathy icons on minimal background and copy space. The power of emotional intelligent, soft skill development. Empathy in the workplace, good leaders, good teams.

Nicky McCrudden explores why compassion at work so often stops at good intentions and how L&D can help turn concern into action. Her research identifies skills gaps, workplace beliefs and social pressures as key barriers, pointing to practical, scenario-based ways…

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From crappy tasks to the C-suite: fixing the female leadership pipeline

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Women often outperform men on key leadership measures, particularly collaboration, relationships and crisis management, yet barriers still block their route to senior roles. David Buchanan and Steve Macaulay examine the evidence and set out what HR and L&D can do…

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When your boss is an AI bot

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David Buchanan and Steve Macaulay explore how AI could reshape leadership, from augmenting decision-making to taking over selected management tasks. They examine the benefits, risks and human implications of bot bosses, and argue that L&D must prepare employees to challenge,…

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Transfer by design: The next maturity level of learning design

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Closing the transfer gap means designing for workplace application from the outset, not hoping learning will stick afterwards. Melanie Martinelli and Ger Driesen explain how the 12 Levers of Transfer Effectiveness can help L&D teams build stronger transfer conditions, establish…

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The future of work isn’t a younger workforce. It’s more flexibility

White office wall with words MULTI-AGE WORKPLACE, refers to multi-generational workforce and age diversity in environment in office or organization

Sara Daw argues that L&D must look beyond traditional full-time employment to unlock the value of a multigenerational workforce. By embracing fractional, flexible and blended working models, organisations can retain experienced talent, strengthen mentoring and succession planning, and gain the…

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